Adele's

Review summary

1. P

   Penny

   VIP

   Denver

   63 reviews

   3.0

   63 reviews

   Dined today

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Service was great. Chicken was bland, cornbread was amazing, the market fish was also bland. Very underwhelming.
   

   Adele'sResponded today

   Thank you for your feedback! We strive to always put out the best food, but we understand that sometimes we can fall short. We’re glad to hear you enjoyed the service and cornbread. We will be refunding you for the items you mentioned were underwhelming. We’re always happy to receive feedback in real time so we can do everything we can to turn around your experience. We truly appreciate your input and hope to have the chance to provide a better experience in the future.
   

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2. B

   Betsy

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Adele’s is a delicious, warm, and friendly fine restaurant that sustains its excellence year after year. Nashville is lucky to have Adele’s. Nashville locals know Adele’s is one of their treasures.
   

   Adele'sResponded today

   Thank you for such a heartfelt review! We're honored to be considered a treasure by our Nashville community and grateful for your continued support. Sustaining excellence year after year is our passion, and kind words like yours mean the world to us. We can’t wait to welcome you back soon!
   

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3. D

   Danielle

   Atlanta Metro

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Reservation for the Christmas Eve buffet dinner. Seated promptly but in a corner facing a wall. Prior to sitting down I asked the hostess if we could sit at two other unoccupied counter seats and she said they were reserved. They remained unoccupied for almost the entire time we were in the restaurant. The buffet line was very long and our drinks were served while we were in the buffet line. Needless to say they were warm by the time we returned to our seats. I asked for a spoon for the soup and our server finally brought it as we returned with our dessert plates. I tried to be understanding considering it’s a holiday, but when you’re also charged an automatic service charge and the service is lacking, well… Most importantly, the food was delicious (can’t speak to the French Onion soup because- no spoon), lots of options- tried the lamb, prime rib, roasted chicken, and halibut. Plentiful sides and yummy dessert options. Would give this restaurant another try, but not on a holiday.
   

   Adele'sResponded today

   Thank you for your feedback! We’re glad to hear you enjoyed the food. Regarding seating, you reserved the communal high-top table which is where we seated you. The other seats were reserved as well, but as the evening progressed, we were able to move some reservations to tables due to cancellations. Things can change rapidly, especially on a holiday, but we do need to hold reserved spots until we can confirm they are no longer needed. We sincerely apologize for the service issues you experienced, and we will address with your server. We reduced the gratuity to 18% to account for the buffet. We encourage guests to bring concerns to management's attention in real time so we can turn the experience around. We’d love the chance provide the exceptional service we strive for at a future date.
   

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4. T

   Tanya

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Adele’s buffet never disappoints!!! Delicious everything and my Adele’s milk punch was fantastic!
   

   Adele'sResponded today

   Thank you so much for your wonderful feedback! We're so happy to hear you enjoyed the buffet and the Adele’s milk punch. We look forward to welcoming you back for more delicious meals soon!
   

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5. R

   Randall

   VIP

   Nashville

   10 reviews

   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an outstanding Christmas Eve dinner at Adele’s. Everything was beyond our expectations!
   

   Adele'sResponded today

   Thank you so much for your kind words! We're thrilled to hear that your Christmas Eve dinner at Adele's exceeded your expectations. We hope to welcome you back again soon for another great experience!
   

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6. S

   Stacey

   Nashville

   3 reviews

   2.0

   3 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 3

   Very long line at buffet, so going back a second time did not happen. Food was pretty good, but not as many options as one would expect. And 18% gratuity added for a buffet is ridiculous.
   

   Adele'sResponded today

   Thank you for your feedback. We're sorry to hear that the buffet line was longer than expected and that the variety didn’t meet your expectations. We are happy to refund you a portion of your meal. The line can fluctuate throughout the day, and we’re always happy to bring food directly to your table if you prefer. As for the 18% gratuity, we do our best to adjust it down for the buffet style, as many other restaurants charge a 20% gratuity on holidays regardless of service type. If you had any issues with your service, we are happy to discuss further. Please reach out to us directly here so we can address appropriately. We appreciate your understanding and hope to have the chance to welcome you back soon!
   

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7. M

   Manuel

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time dining at Adele's. Overall, the facility, food and service were outstanding. Perfect Christmas Eve dinner with family at Adele's.
   

   Adele'sResponded today

   Thank you for your wonderful review! We're so happy to hear that you had an outstanding Christmas Eve dinner with us. It’s always a pleasure to know that we were able to make your experience memorable. We look forward to welcoming you and your family back to Adele’s soon!
   

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8. A

   Alex

   Alabama

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always an incredible experience at Adele’s ! Christmas Eve dinner was fantastic.
   

   Adele'sResponded today

   Thank you for your kind words! We're thrilled to hear that your Christmas Eve dinner was fantastic. We strive to make every experience special, and we’re so glad you enjoyed it. We look forward to welcoming you back soon!
   

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9. R

   Reid

   VIP

   Nashville

   24 reviews

   5.0

   24 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We have been to Adele‘s several times. This time we were celebrating two birthdays. The appetizers and main dishes were all excellent. Callouts to the cornbread and smoked duck leg. We all had drinks and the bartenders did a truly professional job as always. The budino dessert is absolutely worth the certain inch it adds to your waist line.  Overall, kudos to Adele‘s for their maintenance of quality through the years. We will definitely be back!
   

   Adele'sResponded today

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed your birthday celebration with us and that the appetizers, main dishes, and drinks were all to your liking. The cornbread, smoked duck leg, and budino are certainly favorites, and we’re glad they were a hit! It's wonderful to know that we've maintained the quality you’ve come to expect over the years. We can't wait to welcome you back for another great experience!
   

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10. A

    Adriane

    Philadelphia

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food and service was great! I showed up a little too early (prior to the restaurant opening) and one of the sweet managers allowed me to wait inside because it was ridiculously cold outside. We sat at the chef's counter and the chef sent over multiple extra dishes for us to sample. We chatted with him near the end of our meal about the new menu coming and you could tell he really takes pride in work. Great place!
    

    Adele'sResponded 4 days ago

    Hi Adriane, Thank you for sharing such a wonderful review! We're so glad to hear you had a positive experience with both the food and service. It’s great to know that our manager, Cyndi, made you feel comfortable, and that you enjoyed sitting at the chef’s counter and sampling extra dishes. We’re thrilled you had the chance to chat with the chef and learn more about the upcoming menu—it’s clear he’s passionate about what he does! We look forward to welcoming you back soon for another memorable experience!
    

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