Alexandra's at Turf Valley

Review summary

1. C

   Catherine

   Baltimore

   12 reviews

   3.0

   12 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   We chose to dine here after attending a holiday luncheon on the main level. The decor for the holidays was fabulous. We expected the restaurant to be decorated just as lovely with trees etc. decor was minimal, service was very poor, drinks returned, and loud non holiday music from a bar above overtook our conversations. Not at all the holiday dining experience we expected.
   

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2. P

   Patricia

   Greensboro

   7 reviews

   5.0

   7 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a wonderful place to gather for a special occasion because it has spacious seating with a lovely view and festive decorations. The food is always delicious.
   

   Alexandra's at Turf ValleyResponded on November 25, 2024

   Thank you for your review. We are so pleased that you enjoy gathering at Alexandra's for your special occasion and are happy the food was delicious. We look forward to seeing you again!
   

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3. M

   Melanie

   Los Angeles

   2 reviews

   4.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Pretty good buffet. Clean with a nice amount of options
   

   Alexandra's at Turf ValleyResponded on November 19, 2024

   Thank you for your review. We are glad you enjoyed the buffet and the variety of options. We hope you visit again.
   

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4. OT

   OpenTable Diner

   Baltimore

   2 reviews

   5.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best brunch ever! The assortment of food was amazing!
   

   Alexandra's at Turf ValleyResponded on November 19, 2024

   Thank you for your review. We are glad you enjoyed the brunch and the assortment of food. We hope you visit again.
   

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5. S

   Satya

   Baltimore

   1 review

   3.0

   1 review

   Dined on November 2, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   For this to be a resort the food was just ok. The only starch they offered was French fries. The stir fry was Made with rice instead of noodles however the crab came was okay. The waiter staff was then so we saw our waiter maybe 3 times during dinner. They said the restaurant had live music however the music was play upstairs on the second floor not where the restaurant was located which was on the first. Overall it was just a ok experience
   

   Alexandra's at Turf ValleyResponded on November 6, 2024

   Thank you for your feedback. I will be providing your comments to our management team. We appreciate you taking the time to share so that we can improve the overall experience. We hope you will give us another opportunity to provide an improved experience.
   

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6. M

   Marty

   Charleston

   3 reviews

   5.0

   3 reviews

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Crab cakes and crab toast and crab cake sandwich were all lump crab meat.Alex our server was great and the barmaid came over to our table to make sure my drink was perfect.
   

   Alexandra's at Turf ValleyResponded on November 6, 2024

   Thank you for your review. We are pleased that all the dishes you tried were all delicious. It is great to hear that our staff provided wonderful service. We hope you visit us again.
   

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7. R

   Robert

   VIP

   Washington DC

   16 reviews

   3.0

   16 reviews

   Dined on October 26, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   We were excited to hear that The Reagan Years were playing when we walked in. We were promptly seated, and the server was there quickly to take our drink orders. That’s where it goes downhill. Once we received our drinks (water) the server took our apps order. When the app & soups arrived, we had no utensils or napkin. The half-n-half was great. Nice balance of a sherry cream of crab and a good vegetable crab soup. The buffalo Brussels sprout app was good but was a bit too drenched in wing sauce. It was tasty. My wife went to the wait stand to ask for utensils. Ten minutes later, the server came back and asked if all was ok. We let him know we were waiting on our utensils to eat our food. He brought them back forthwith. Our water glasses sat empty from our app tasting to post meal. Our food arrived and my salmon was very good. The Brussels hash was yummy but a bit too hard with big chunks of Brussels. My wife had a salad and crab cake sandwich. The crab cake was well done on the outside and mushy raw on the inside. They did take the crab cake off the bill so that was nice. Not sure we would return.
   

   Alexandra's at Turf ValleyResponded on October 28, 2024

   Thank you for your feedback. We are pleased you enjoyed the food overall with the exception of the crab cake. I apologize that service was not as we expect it to be. I will share all of your feedback with our management team to address the issues you encountered. I hope you will give us another opportunity to provide a much-improved experience.
   

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8. S

   Sherri

   VIP

   Baltimore

   23 reviews

   5.0

   23 reviews

   Dined on October 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   We really enjoyed our Anniversary dinner at Alexandra's restaurant. The filet and scallops were cooked perfectly to order and the sides, risotto and brussel sprout hash were delicious! We finished with the cannoli and apple crisp which we loved!! We will be back for sure.
   

   Alexandra's at Turf ValleyResponded on October 28, 2024

   Thank you for your review and Happy Anniversary! We are delighted that you had a great dinner at Alexandra's and everything you had was delicious. We appreciate you choosing to celebrate your special occasion with us and we look forward to seeing you again!
   

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9. J

   Joseph

   VIP

   Washington DC

   12 reviews

   4.0

   12 reviews

   Dined on October 5, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great. Service was great as well. Will def go again for a getaway weekend.
   

   Alexandra's at Turf ValleyResponded on October 16, 2024

   Thank you for your review. We are pleased that you enjoyed great food and service. We look forward to having you visit again.
   

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10. J

    Joseph

    Washington DC

    4 reviews

    5.0

    4 reviews

    Dined on September 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food and diverse menu was great! Enjoyable experience as always.
    

    Alexandra's at Turf ValleyResponded on October 2, 2024

    Thank you for your review. We are happy you enjoyed the food and diverse menu. We look forward to seeing you again soon!
    

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