Atlantic's Edge

Review summary

1. K

   Kori

   VIP

   Pittsburgh

   67 reviews

   1.0

   67 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   I wanted to LOVE this restaurant SO much, since I had not been to the Cheeka Lodge in 44 years since coming w/ my family as a child. Here is what was frustrating. 1). Arrived for our 8:30pm ressies (albeit 5 min late) and there was lots of confusion w/ the hostess who did not have a table for us. Asked if we wanted to sit inside, yet we had requested outside on open table. She left for 10 min to scramble to clear off a table outside. Took more than 15 minutes to get seated. 2). Once seated, we waited 20 minutes before any server walking by acknowledged our existence. Eventually an unfriendly guy pouring water in our glasses arrived. Asked if he was our server & if we could put orders in and he did not understand what I was asking. He left and we waited another 10 minutes before I went back up to host stand to ask if she could sent over our server. She apologized & said they were busy tonight, despite knowing how many ressies they had (unless they accepted a lot of walk in’s). 3). Eventually server arrived w/ no apologies for the long 25-30 minute delay. She was friendly enough, but took a long time to even bring our coke & iced tea. By this time it was 9pm & most tables had cleared out.) 4). It was cold/windy so we asked if they could turn on heaters like other tables had on. We (no exaggeration) asked our server, then asked another server who dropped off bread & she said she would find staff to turn them on, bc she didn’t know how. When nobody arrived to turn heat on even 15 minutes later, we asked a 3rd person who worked the hostess stand who walked by. She said some of the outdoor heaters did not work. She offered for us to move tables to a heater on. We asked if could first see if our heater worked. She said she would but then casually went off and began talking to another table & never came back. Took over 1 hour for food to arrive. SLOW SERVICE. Food good, but my fish arrived cold. Pricy, poor service for fine dining. Al a la carte, & super small sides!😞
   

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2. c

   chinh

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   The food was disappointing for $110 per person. Staff could not wait to leave. The venue is gorgeous.so this place could definitely be run better. Food is a simple fix by bringing in a great chef and change the menu.
   

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3. y

   yara

   Fort Lauderdale

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love love love !!!! Went two nights in a row. Service excellent. Beautiful restaurant, great live music! Well managed.
   

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4. J

   James

   West Palm Beach

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food and service industry were great . I would definitely eat there again.
   

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   Atlantic's EdgeResponded 5 days ago

   Thank you, sir, for taking the time to review us. We appreciate the kind words and are very happy you enjoyed your experience with us. We hope to see you again in the future! Atlantic's Edge Team
   

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5. H

   Helen

   New York City

   4 reviews

   1.0

   4 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   We were so disappointed. The atmosphere is wonderful. We ordered fish with sauces on the side. They came covered in sauce. We asked for it to be corrected. We had to wait so long that we left. If you like beets, don’t bother with the beet salad. It has two small cubes of beet. The rest just greens. And no dressing. Even our server was disappointed. She had ask a manager to come see us but no one showed up The place is so nice that I hope this was just one bad night.
   

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6. M

   Maria

   Charlotte

   15 reviews

   2.0

   15 reviews

   Dined on December 20, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Service was horrible. Should have known it wasn’t going to be a great start when hostess couldn’t even figure out which table to seat us. We got our waters upon seating and then that was about it. 2 different staff member came by to ask if we’ve been waited on and said they would find someone to come see us. Waited an entire TWENTY-FIVE minutes until a server FINALLY came to take our drink order. We would’ve walked out had we not been guests of the resort. We thought the food would make up with the lack of service but that too fell short. All around poor experience. Highly disappointed ….
   

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7. W

   Warren

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The view was spectacular, and service was impeccable
   

   Atlantic's EdgeResponded 5 days ago

   Thank you, Warren, for taking the time to review us here at Atlantic's Edge! We greatly appreciate the kind words and hope to see you again in the future. Atlantic's Edge Team
   

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8. K

   Kathy

   VIP

   New York City

   128 reviews

   4.0

   128 reviews

   Dined on December 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful setting right on the water. Our server was very friendly and attentive. Nice drink selection. Our chicken Cesar salads were good. Prices are a bit high but it’s an upscale hotel so it’s to be expected.
   

   Atlantic's EdgeResponded on December 18, 2024

   Dear Kathy, Thank you, for taking the time to leave us a four-star review. We’re glad to know that you had a positive experience with us. Your feedback is valuable, and we’re always striving to improve. If there’s anything specific you think we could do better, please feel free to share. We look forward to welcoming you back. Mariana Carrillo Food and Beverage Manager
   

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9. H

   Hilda

   VIP

   Atlanta Metro

   16 reviews

   2.0

   16 reviews

   Dined on December 7, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 5

   Food was very lack luster… everything just needed “something” to make it good.. very disappointing
   

   Atlantic's EdgeResponded on December 8, 2024

   Dear Hilda, Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly so we can discuss your experience further. Thank you again for your feedback and for choosing Atlantic Edge. Best regards, Mariana Food and Beverage Manager
   

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10. V

    Valentina

    New York City

    1 review

    3.0

    1 review

    Dined on December 3, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5

    Very nice location by the beach but food and service don’t match with “premier”restaurant classification.
    

    Atlantic's EdgeResponded on December 3, 2024

    Dear Valentina, Thank you for taking the time to share your experience with us at The Atlantic Edge. We appreciate your feedback, and we are happy to hear that you enjoyed your visit. Again, thank you very much for your time, and we are looking forward to welcoming you again soon. Sunny Regards, Mariana Carrillo Food and Beverage Manager
    

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