B&O American Brasserie - Hotel Monaco

Review summary

1. T

   Thomas

   Washington DC

   2 reviews

   2.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   The service was terrible…the food was sub par. The drinks were pretty good. I recommend the bar to just grab drinks but go somewhere else for food.
   

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2. M

   Michelle

   Baltimore

   4 reviews

   1.0

   4 reviews

   Dined on November 28, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   We had reservations for a Wednesday and we were initially the only people there. The waitress, though very nice, had on cloths that were casual. Not cloths you would wear to work. For an empty restaurant the service was slow and we didn’t get everything we ordered. We ordered the Caesar salad. The romaine lettuce was old and the Parmesan cheese was like sawdust. The NY strip was delicious, but the fingerling potatoes were over cooked. Overall, the restaurant was clean and had an old feel which I like, but most everything else was a disappointment. There are so many other great restaurants. I do not recommend.
   

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3. V

   Vivian

   Baltimore

   1 review

   5.0

   1 review

   Dined on November 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our time here was great. The server was pleasant and the food was terrific.
   

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4. P

   Patricia

   Washington DC

   2 reviews

   4.0

   2 reviews

   Dined on October 19, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   excellent drinks; outstanding pizza! Thought we were in Italy
   

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5. V

   Vic

   New York City

   1 review

   5.0

   1 review

   Dined on October 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service!!! Awesome food!!! Nice ambiance. Very chill & relax!!!
   

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6. DB

   DBP001

   Baltimore

   13 reviews

   4.0

   13 reviews

   Dined on August 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Customer Service was great and food was good. You will run into a mixed crowd as this restaurant is connected to a hotel. Nothing wrong with the crowd, just more of situational awareness as families maybe checking out getting breakfast with suitcases, which may take up space while dining.
   

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7. G

   Gino

   Houston

   10 reviews

   5.0

   10 reviews

   Dined on August 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience ! Our waitress Lizbeth was amazing. Food & wine was perfect. Can’t wait to go back ! Thank you all for a great nite with my party of 4.
   

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8. OT

   OpenTable Diner

   Calgary

   1 review

   3.0

   1 review

   Dined on August 4, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 5

   If you are coming here, even with a reservation, be wary that service can be minimal and the offerings severely reduced as it seems staffing the restaurant appropriately is an ongoing issue. The staff tries their best and is courteous but even with reservations (and it was for a planned family gathering) we were not accommodated as expected and it was extremely disappointing to me despite how professionally we were treated. Food selection is great in a good day. Hit or miss here.
   

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9. D

   Diner1

   San Diego

   16 reviews

   3.0

   16 reviews

   Dined on June 14, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Food was actually good. Plates came out hot and tasty. The service was extremely lacking. 15 min to get a drink after our order (and it wasn't even crowded). Then the drinks were incorrect. (no tonic in the V&T, and given the wrong beer). Noted that a group of people at the bar were getting frustrated and departed quickly. Just not a good experience.
   

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10. OT

    OpenTable Diner

    Baltimore

    2 reviews

    5.0

    2 reviews

    Dined on June 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our party of four had a tremendous experience on June 8th. Fortunately, there were no ballgames or arena events, so it was a quiet night. Our server greeted us enthusiastically and seated us. She was friendly, efficient and attentive during our entire dinner. The menu is very limited, but we found two great happy hour appetizers to try, friend ravioli and crab dip pizza. We enjoyed both. Three of us opted for the drink of the day, a citrus mojito which we loved. One person had an espresso martini which was slightly different than expected, but still very good. For dinner, three of us had the crab cakes which were tasty, but not exactly what was expected being in Baltimore. The fourth person had a NY strip that was out of the world good! It was think, yet tender and cooked to perfection. We finished dinner with shared desserts of apple cake and espresso gelato. Again, they didn't disappoint. We were completely satisfied with our meal and dining experience. I would recommend it highly.
    

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