Benihana - Alpharetta, GA

Review summary

1. M

   Michelle

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our chef Jason was amazing. Best cook I’ve had here and the new management is much better!
   

   Benihana - Alpharetta, GAResponded 1 day ago

   Thanks for visiting us, Michelle! We're thrilled to hear that you had an exceptional experience with our chef at Benihana - Alpharetta. It's always a pleasure to know that our efforts to improve are appreciated. We strive to provide the best for our guests, and your kind words are a testament to that. We look forward to serving you again soon!
   

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2. J

   Joseph

   VIP

   Atlanta Metro

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Chris was our Chef and he was truly the Best Ever! His food was cooked a perfection. He was entertaining and engaging. It was one of the best nights I’ve had all year!
   

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3. J

   Juan

   West Palm Beach

   14 reviews

   5.0

   14 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The server and chef did an excellent job, both were very helpful and amazing with their service
   

   Benihana - Alpharetta, GAResponded 3 days ago

   Hey Juan! Thanks for visiting us at Benihana - Alpharetta! We're thrilled to hear that you enjoyed your experience with us. Your kind words about our service and food truly made our day! We strive to provide the best for our guests and your feedback is a testament to our efforts. We look forward to serving you again soon.
   

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4. L

   Lacey

   VIP

   Atlanta Metro

   1 review

   2.0

   1 review

   Dined on December 8, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   The host was very slow and unprofessional. She seemed to be “out of it”. No manners what so ever. The waitress was great. Professional and very hands on. The chef was horrible! He was sweating so much. Every time I asked him for something specific he would have a rude comment. He definitely did not want to be there. The place was a mess! Table beside and behind us was dirty the entire time being there. Food was soaked in soy sauce and salt.
   

   Benihana - Alpharetta, GAResponded 6 days ago

   Dear Lacey! Thanks for the feedback. We're sorry to hear about your experience at Benihana - Alpharetta. It's disheartening to know that we didn't meet your expectations, especially with regards to our service and the cleanliness of our restaurant. We take your comments seriously and will use them to improve our service. We hope you'll give us another chance to make it right. Best, The Management Team
   

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5. D

   David

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Devonta was very professional and family friendly.
   

   Benihana - Alpharetta, GAResponded on November 30, 2024

   Hello, David! We are thrilled to hear that you had a positive experience at Benihana - Alpharetta. We aim to make every visit to our restaurant a family-friendly one. It's great to know that Devonta was able to accommodate your needs. We are grateful for your high ratings and your kind words. We look forward to serving you again soon! Best regards, The Management Team
   

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6. S

   Shawn

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere was so pleasant &the cook ash wad great for my family had different requests &he fulfilled them with the pleasant attitude &our server was magnificent with the refills on our drinks
   

   Benihana - Alpharetta, GAResponded on November 30, 2024

   Dear Shawn! Thanks for visiting us at Benihana - Alpharetta! We're thrilled to hear that you and your family had a pleasant experience with us. It's great to know that our team was able to accommodate your requests and provide you with a memorable dining experience. We're also glad to hear that our server was able to provide you with the refills on your drinks. We strive to create memorable experiences for our guests and your kind words are a testament to our efforts. We look forward to serving you again soon! Best, The Management Team
   

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7. C

   Ciel

   Atlanta Metro

   1 review

   4.0

   1 review

   Dined on November 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had a great time. The chef was wonderful. Would recommend.
   

   Benihana - Alpharetta, GAResponded on November 30, 2024

   Dear Ciel! Thanks for the review! We're thrilled to hear that you had a great time at Benihana - Alpharetta. We're glad our chef made a positive impression on you. Your recommendation means a lot to us. We hope to see you again soon!
   

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8. C

   Christian

   VIP

   Atlanta Metro

   34 reviews

   5.0

   34 reviews

   Dined on November 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Chef Jason & helper Sequoia did an excellent job and created a friendly and pleasant experience. They did really well as a team.
   

   Benihana - Alpharetta, GAResponded on November 27, 2024

   Thanks for the feedback, Christian! We're thrilled to hear that you had a great experience at Benihana - Alpharetta. It's wonderful to know that you enjoyed the food and service from our chef and team. We understand that we might need to improve the value, and we're continuously working on providing the best experience for our guests. We appreciate your input and look forward to serving you again soon!
   

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9. J

   Jackie

   Little Rock

   10 reviews

   5.0

   10 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The waitress and the chef were great tonight. Fun Family dinner.
   

   Benihana - Alpharetta, GAResponded on November 26, 2024

   Hey, Jackie! Thank you for choosing Benihana - Alpharetta for your family dinner and for leaving us a wonderful review. We're thrilled to hear that you had a fun dinner with us and enjoyed the food. We strive to provide excellent service and it's always rewarding to hear when we've succeeded. We look forward to welcoming you and your family back soon! Best regards, The Management Team
   

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10. M

    Mark

    VIP

    Atlanta Metro

    30 reviews

    5.0

    30 reviews

    Dined on November 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My wife and I have been loyal Benihana diners at the alpharetta location since 2006. We've seen management come and go, all the staff turnover, and service issues for several years. I'm very happy to say there has been a significant improvement here over the past 6-9 months. The current management team is awesome and has really turned things around. They should been applauded and recognized for this achievement. We could not be happier!
    

    Benihana - Alpharetta, GAResponded on November 26, 2024

    Thanks for visiting us, Mark! We're thrilled to hear that you've been loyal to our Benihana - Alpharetta location since 2006 and are enjoying our food and service. Your kind words about our team's efforts to improve have truly made our day. We're truly grateful for your support and look forward to many more years of great service!
    

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