Benihana - Anaheim, CA

Review summary

1. OT

   OpenTable Diner

   Orange County2 reviews

   1.0

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Place overbooked. The purpose of a reservation is to be able to show up at the designated time and be seated. That was not the case. Waited over a hr to be seated and service was sub par at best.
   

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2. D

   Donna

   Orange County9 reviews

   4.0

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was delicious and presentation lively and fun. Downside was that we had a 5:30 reservation and our birthday party of 5 was not seated until after 6 pm. The host had us sit in the bar to wait. No one came to see if we wanted water or a beverage while we waited. Once we were seated in a nook area, the service was great and attentive.
   

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3. LL

   LaneyL

   Orange County2 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every time we come in we ask for KP today we got Nick who did and amazing job !!!!!we were celebrating my birthday and it was one for the books
   

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4. p

   phung

   Los Angeles1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good food and excellent entertainment by chefs (KP)
   

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5. OT

   OpenTable Diner

   Orange County1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had an exceptional dining experience. Private room to celebrate my son’s 33rd Birthday and Baby Reveal . Waiter and Cook did a great job . If you can book and get one of the private rooms you won’t regret it . You can just pay attention to those in your group and hear each other easily . Of course the food was xlnt .
   

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6. E

   Elizabeth VIP

   Orange County3 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our chef was very entertaining and the food is always great!
   

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7. J

   Julio

   Orange County5 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Our chef was awesome and food was good but the server was a bit clumsy and not really professional. We almost paid an additional $75 for someone else’s plate that wasn’t in our group. They did end up taking it off but I had to show them proof of who got what and not. Just check you charges when you get the check.
   

   Benihana - Anaheim, CAResponded 2 days ago

   Dear Julio, Thank you for sharing your experience and for your kind words about our chef and food! We’re glad you enjoyed your meal but apologize for the mistake with your bill and the service you received. This mix-up and lack of professionalism are unacceptable, and we appreciate you bringing it to our attention. We’ll address this with our team to ensure more careful service and accurate billing in the future. Thank you for your understanding and for reminding guests to review their checks. We hope to welcome you back for an even better experience. Best regards,
   

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8. M

   Maria VIP

   Orange County22 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our Chef tonight was Bryan. He was excellent and engaged with everyone at the table. Our food was prepared perfectly. Our server was Kyle and he was attentive and was there when anyone needed something. He took a great picture of us too Ask for Bryan and Kyle on your next visit to Benihana in Anaheim.
   

   Benihana - Anaheim, CAResponded 2 days ago

   Dear Maria, Thank you for sharing such a fantastic experience! We’re thrilled to hear that Chef Bryan and Kyle provided exceptional service and made your dining experience memorable. Bryan’s engaging cooking style and Kyle’s attentiveness truly reflect the quality we strive for, and we’ll be sure to pass along your kind words to them. We can’t wait to welcome you back to Benihana Anaheim for another great meal with Bryan and Kyle. Thank you again for your glowing review! Best regards,
   

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9. OT

   OpenTable Diner

   Orange County1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were kindly seated in a closed room area, which made it so much easier to talk with my parents who are hard of hearing and with my service dog. Our waitress was exceptional and we had a good chef too! But honestly the waitress made the night in how she treated us. And being able to be in that room, it made the evening a lot better for all of our unique issues and disabilities that we deal with. Thank you!
   

   Benihana - Anaheim, CAResponded 3 days ago

   Dear Guest! Thank you so much for your kind words and for choosing to dine with us at Benihana - Anaheim, CA. We're thrilled to hear that our team made your dining experience better and that you felt comfortable in our closed room. We strive to make every guest feel valued and special, and we're glad we succeeded in your case. We appreciate your feedback and look forward to welcoming you back soon. Best regards, The Management Team
   

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10. OT

    OpenTable Diner

    Orange County3 reviews

    2.0

    Dined 6 days ago

    1. Overall 2
    2. Food 5
    3. Service 5
    4. Ambience 3

    My reservations were at 7 pm. We didn’t get sat until 7:55 pm. Having two small kids, this is really annoying. They need to do better about their reservation times as this wasn’t the first time this has happened. I’ve had to wait a long time to get sat after my time passed every time Ive had reservations.
    

    Benihana - Anaheim, CAResponded 4 days ago

    Dear Guest! Thank you for your feedback. We apologize for the inconvenience you experienced with your reservation. We understand the frustration of waiting and we're sorry for the delay. We'll take your comments into consideration as we continually strive to improve our service. We hope to have the opportunity to serve you again in the future and provide you with a more enjoyable dining experience. Best regards, Benihana - Anaheim, CA The Management Team
    

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