Benihana - Anchorage, AK

Review summary

1. R

   Randy

   Anchorage

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding team, chef was great and entertaining especially for the kids at the table.
   

   Benihana - Anchorage, AKResponded 2 days ago

   Hey, Randy! Thank you so much for your wonderful review! We're thrilled to hear that you and your family enjoyed your time at our table. We're glad that our team's performances and the entertainment provided by our chef added to your experience. We strive to provide an outstanding dining experience for all our guests and your feedback is a testament to our efforts. We look forward to welcoming you back to Benihana - Anchorage soon!
   

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2. C

   Celeste

   Anchorage

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an absolutely wonderful experience celebrating my hubby's birthday with friends at Benihana. The food was really good and the experience was unforgettable.
   

   Benihana - Anchorage, AKResponded 2 days ago

   Dear Celeste! Thanks for visiting us at Benihana - Anchorage! We're thrilled to hear that you and your friends had a wonderful experience celebrating your hubby's birthday. It's fantastic to know that you enjoyed our food and found the experience unforgettable. We strive to provide the best for our guests and your feedback is a testament to our efforts. We look forward to welcoming you back for more memorable celebrations in the future. Best wishes, The Management Team
   

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3. K

   Kiri

   Anchorage

   7 reviews

   2.0

   7 reviews

   Dined on December 3, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Unfortunately our food wasn’t cooked very well and the chef was struggling
   

   Benihana - Anchorage, AKResponded 7 days ago

   Dear Kiri, thank you for taking the time to review us. We are really sorry that your experience didn’t meet your expectation and would love another opportunity to provide you with a better experience. You can reach out to us by visiting the “Contact Us” page on our website. Thank you and we look forward to hearing from you.
   

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4. C

   Cheryl

   Anchorage

   4 reviews

   4.0

   4 reviews

   Dined on December 1, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food was good, server was amazing Joy was very attentive never had to ask for a thing and our cups were always full and plates were taken away as we were enjoying our show. 
   

   Benihana - Anchorage, AKResponded on December 2, 2024

   Hey Cheryl! We're delighted to know that you had a memorable dining experience at Benihana. Thank you for your kind words and we hope to see you again soon!
   

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5. L

   Luísa

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great experience! Our chef was funny and we had a great time!
   

   Benihana - Anchorage, AKResponded on November 30, 2024

   Hi, Luisa! Thank you so much for your kind words and perfect ratings! We're thrilled to hear that you had a great experience at Benihana - Anchorage. We always strive to create memorable experiences for our guests and it's wonderful to know we hit the mark with you. We appreciate your feedback about the chef's humor and we'll certainly keep it in mind. We look forward to welcoming you back soon! Best regards, The Management Team
   

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6. L

   Laurel

   New Mexico

   4 reviews

   5.0

   4 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   My friends and I thoroughly enjoyed our Thanksgiving Dinner at Benihana’s!! We took home a few leftovers, but we didn’t have to cook and clean up any messes! The food was delicious and Jason the Server was very attentive. I can’t remember the name of our cook, but he was wonderful. And at the next table Dennis was friendly and always had a Big Smile! We enjoyed our time there VERY MUCH!!
   

   Benihana - Anchorage, AKResponded on November 30, 2024

   Hey Laurel! We're over the moon to hear that you and your friends had a wonderful Thanksgiving dinner at Benihana's! It's fantastic to know that you enjoyed the food and found our service to be attentive. We're glad that you didn't have to clean up any messes, which is something we always strive for. We're also happy to hear that our server made a positive impression on you. Your kind words mean the world to us and we can't wait to welcome you back for another great dining experience. Thanks for choosing Benihana's! Best Regards, The Management Team
   

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7. A

   Angie

   Anchorage

   3 reviews

   3.0

   3 reviews

   Dined on November 28, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Kids loved the experience. Missed the yum yum sauce and the flying shrimp.
   

   Benihana - Anchorage, AKResponded on November 30, 2024

   Dear Angie! Thanks for the review. We're glad to hear that the kids had a great time at Benihana - Anchorage! We appreciate your feedback on our yum yum sauce and flying shrimp. We're sorry to hear that they didn't meet your expectations. We're always looking to improve and your feedback is invaluable in this process. We hope to see you again soon for a more enjoyable experience.
   

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8. A

   Alexander

   Anchorage

   6 reviews

   4.0

   6 reviews

   Dined on November 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Dennis who was our chef was great as always! Highly recommend him to our friends and family.
   

   Benihana - Anchorage, AKResponded on November 11, 2024

   Thanks for the feedback, Alexander! We're thrilled to hear that you had a great experience with us at Benihana - Anchorage. It's always a pleasure to serve our valued customers and their friends and family. We're glad that our team made your visit enjoyable. Your high recommendation means a lot to us. We look forward to serving you again soon!
   

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9. D

   Diana

   Anchorage

   2 reviews

   5.0

   2 reviews

   Dined on November 8, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our chief was fun and very talented! Lots of fun.
   

   Benihana - Anchorage, AKResponded on November 9, 2024

   Dear Diana! What's up? Thanks for the feedback! We're thrilled to hear that you had a fun and talented time at Benihana - Anchorage. We're always here to provide an excellent experience, so your praise means a lot to us. We noticed that you rated our food a bit lower, and we appreciate the honesty. We're always working on improving our dishes, and your feedback helps us do that. We hope to see you again soon!
   

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10. J

    Jillian

    Anchorage

    5 reviews

    4.0

    5 reviews

    Dined on November 4, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4

    Service was good and food tasted good. Our issues, whoever prepped the cart didn’t measure correctly, so everything was short. Not enough veggies, wrong count on shrimp, not rice for everyone to have a bowl; only thing correctly prepped was the entree. Also, the wagyu was not true wague beef; it was good, but not worth the price. This was not our typical experience here, so chalking it up to an off night, but there shouldn’t be an off night when you change such high prices.
    

    Benihana - Anchorage, AKResponded on November 5, 2024

    Hi, Jillian! Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our service and food. We apologize for the mix-up with your order and the incorrect portion sizes. We're also sorry to hear that the wagyu beef didn't meet your expectations. We take all feedback seriously and will use this as an opportunity to improve. We hope you'll give us another chance to make your next visit a better experience. Best regards, Benihana - Anchorage Management Team
    

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