Benihana - Beaverton, OR

Benihana - Beaverton, OR reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kali VIP

   Las Vegas4 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience, enjoyed myself. Although Benihana did forget some courses within my meal
   

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2. M

   Mallena

   Seattle1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Wish I could have spent time and ate here but went to go check in for my 700 o'clock reservation at 650 for them to tell me it's an hour wait from the time of check in . Blamed open table the reservation website for over booking and there's nothing they can do . As we were getting told to wait at 6:55 the family that's been there since 515 was just getting seated ! No thank you for the amount of money we would have spent needs better customer service and better time management
   

   Benihana - Beaverton, ORResponded today

   Dear Mallena, We’re truly sorry for the frustrating experience you encountered. Waiting an hour past your reservation time and receiving poor communication is unacceptable. Reservations are meant to provide a smoother experience, and we regret that we fell short. While OpenTable helps manage bookings, we should have communicated more clearly and managed the situation better. Your feedback about customer service and time management is invaluable, and we’ll work on improving these areas. We apologize for the disappointment and hope you'll consider giving us another chance in the future.
   

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3. S

   Sarah

   Portland2 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is the second time I have had to wait well over an hour past my reservation time. It’s a bummer this time since I went alone and thought that might get me on a table sooner…it did not. Aside from the wait, the service is always great. Karim was a great server. He was super nice! I didn’t have to ask for my water to be refilled all night. Our chef Alex was the best I’ve had at this location. He was great with the little kid who was celebrating his birthday. Even when some of my food hadn’t been on the cart, he made sure to grab it and cook it-causing him to have to stay an extra ten minutes at the table. They even comped my extra shrimp, which I didn’t expect but really appreciated. I love Benihana. My dad brought my sister and I regularly since we were kids. Aside from the wait time-even with a reservation-it is still the best service and the food is great.
   

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4. CH

   ColbyH

   Portland3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s always a fun time. Kids and adults had a great time. The food is very good also.
   

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5. OT

   OpenTable Diner

   Portland2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Chef Sean/Shawn and waiter Nick were both fabulous. 10/10 recommend asking for both of them. You can tell they both like and care about their job and customers.
   

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6. OT

   OpenTable Diner

   Portland1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was great.. highly recommended. Went for my Birthday dinner.
   

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7. FA

   FoodisAloha

   Portland14 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love having celebration dinners at Benihana. Our server was wonderful and attentive. Chef Shane was engaging, professional, fun and above all the food was superb! We will most definitely be back.
   

   Benihana - Beaverton, ORResponded 5 days ago

   Thanks for visiting us, FoodisAloha! We're thrilled to hear that you love celebrating at Benihana and that our service and food made your visit enjoyable. It's great to know that our chef and server met your expectations. We're always striving to provide the best dining experience possible, and your feedback helps us do just that. We look forward to welcoming you back soon!
   

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8. A

   Adam

   Portland2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had our anniversary dinner here. Great food. Loud. Family friendly. Expensive.
   

   Benihana - Beaverton, ORResponded 5 days ago

   Thanks for the feedback, Adam. We're glad to hear that you enjoyed your anniversary dinner at Benihana - Beaverton, OR. It's wonderful to know that you found our food great and us to be family-friendly. We do apologize if you found our prices to be a bit high. We strive to provide the best quality food and service to our valued guests like you. We hope to serve you again soon for another special occasion. Best, The Management Team
   

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9. JR

   JessicaReneeM

   Portland4 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our chef Rob was the best! Not only did he have good quality dad jokes, but he cooked everything to perfection and at the same time put on a great show! My party and I got the opportunity to order from their limited 6-course WAGYU experience, highly recommend! It was a great experience!
   

   Benihana - Beaverton, ORResponded 7 days ago

   Thanks for the feedback, Jessica! We're thrilled to hear that you had a great time at our Benihana - Beaverton, OR location and that our chef's dad jokes hit the mark. It's wonderful to know that you and your party enjoyed the 6-course WAGYU experience. We're glad you found the food and service to your liking. We can't wait to welcome you back for another memorable dining experience!
   

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10. J

    John

    Portland1 review

    2.0

    Dined on March 9, 2025

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 1

    Made reservations for 5:00 and sat there for 40 min. We felt like we were headed like cattle. The chef was disgruntled about his fellow employees and expressed it to everyone at the table. Felt like they wasted our time and money. Then got rushed out to fill the table for the next customers. We will not be retuning.
    

    Benihana - Beaverton, ORResponded 4 days ago

    Thanks for the review, John. We're truly sorry to hear about your experience at Benihana - Beaverton, OR. We strive to provide a positive and memorable dining experience for all our guests, and we regret that we didn't meet your expectations on this occasion. We're disappointed to hear that our service was less than ideal, as it's not reflective of the high standards we aim to uphold. We take your feedback seriously and will use it to improve our service and to ensure your next visit is better. We hope you'll reconsider and give us another chance to serve you better. Best regards, Benihana - Beaverton, OR Management Team
    

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