Benihana - Beaverton, OR

Review summary

1. S

   Susan

   Portland

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome! We liked the food. A bit pricey but you leave with leftovers. Our chef was great!
   

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2. T

   Tony

   Portland

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food and ambience were amazing as always. The chef did a great job entertaining us and even catered his jokes to the audience. The one down side was the wait. When I make a reservation I expect to be sorted close to that time. Ten to fifteen minutes is still ok but we were seated about an hour later than our reservation. With my family in town from the East Coast is what tough for them to enjoy their meal. Yes 1 hour does make a difference.
   

   Benihana - Beaverton, ORResponded today

   Thanks for visiting us, Tony! We're thrilled to hear that you enjoyed the food and ambiance at Benihana - Beaverton. It's always our goal to make our guests' experiences memorable. We apologize for the longer wait time you experienced. We understand how this can affect the whole family in town and we'll certainly take your feedback into account. We appreciate your patience and hope that you'll give us another chance to serve you better in the future.
   

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3. M

   Miriam

   Portland

   5 reviews

   4.0

   5 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Chef was great! Our waiter while nice he totally missed checking in with our table for drinks. I ended up drinking someone else’s water when I wanted to order a drink.
   

   Benihana - Beaverton, ORResponded today

   Hi Miriam, we're glad to hear that you enjoyed the chef at Benihana - Beaverton. However, we're sorry to hear about your experience with our waiter. We understand how important it is to have timely and attentive service, and we apologize for any lapse in our service. We appreciate your feedback and will ensure that this is addressed. We hope to have the opportunity to serve you again and provide a better experience. Thank you for your review. Best, The Management Team
   

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4. M

   Michele

   Portland

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Andy our cook was AMAZING! Food was excellent. Service was on top of it.
   

   Benihana - Beaverton, ORResponded 3 days ago

   Hello Michele, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience at Benihana - Beaverton. It's great to know that our food and service met your expectations. We strive to provide our guests with an exceptional dining experience, and your kind words are a testament to our efforts. We look forward to welcoming you back soon! Best regards, The Management Team
   

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5. C

   Curtisa

   Portland

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great and Shane was great and entertaining. His services was amazing
   

   Benihana - Beaverton, ORResponded 3 days ago

   Hello Curtisa, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our food and found our services entertaining. We always aim to provide an amazing dining experience for our guests. Your kind words mean a lot to us. We look forward to welcoming you back to Benihana - Beaverton soon. Best, The Management Team
   

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6. K

   Kim

   Las Vegas

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went here for my granddaughter’s 11th birthday. There were eight of us and Nick was amazing and fun and made my granddaughter laugh. Nick is the best. And our waitress I don’t remember her name, but she was really attentive and quick to refill drinks. Ask for Nick to be your chef!⭐️⭐️⭐️⭐️⭐️
   

   Benihana - Beaverton, ORResponded 4 days ago

   Hello Kim! We're over the moon to hear that you had such a wonderful time celebrating your granddaughter's 11th birthday with us at Benihana - Beaverton! It's fantastic to know that our Nick made your visit fun and memorable. We're also glad to hear that our staff was attentive and quick to refill your drinks. Your kind words are greatly appreciated and we can't wait to welcome you back for another memorable experience. Warm regards, The Management Team
   

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7. J

   Judith

   Portland

   10 reviews

   5.0

   10 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Benihana was a great choice for a birthday dinner. I had a coupon, which helped, as can be a bit pricey. Food was great and everyone at our table was fun. All in all, a great experience! will be back!
   

   Benihana - Beaverton, ORResponded 4 days ago

   Hey Judith, we're thrilled to hear that you had a great birthday dinner at Benihana - Beaverton! It's wonderful to know that you enjoyed our food and found your table to be fun and enjoyable. We always strive to provide our guests with a memorable dining experience, and your kind words truly make our efforts worthwhile. We're grateful for your support and look forward to welcoming you back soon. Thanks again!
   

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8. S

   Shelley

   Portland

   13 reviews

   5.0

   13 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Giovanni was an excellent chef! He made my birthday very special! Very hard to hear anybody but it was a great experience! Thank-you!
   

   Benihana - Beaverton, ORResponded 5 days ago

   Thanks for visiting us, Shelley! We're thrilled to hear that you had an excellent birthday celebration at Benihana - Beaverton. It's wonderful to know that our chef, Giovanni, made your special day memorable. We apologize if the noise level was a bit high due to the festive atmosphere, but we're glad it didn't detract from your experience. We appreciate your kind words and look forward to serving you again soon!
   

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9. J

   Josephine

   Portland

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Chef Scott was absolutely amazing, the waitress we had she was patient and friendly with helping us out. I always loving going to eat here.
   

   Benihana - Beaverton, ORResponded 5 days ago

   Hello, Josephine! Thank you for your excellent review! We're thrilled to hear that you had an exceptional experience with our Chef at Benihana - Beaverton. We strive to provide excellent service and it's always rewarding to hear when we've succeeded. We're glad that you found our staff friendly and patient. We're looking forward to serving you again soon. Best, The Management Team
   

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10. M

    Megan

    Portland

    2 reviews

    2.0

    2 reviews

    Dined 7 days ago

    1. Overall 2
    2. Food 5
    3. Service 2
    4. Ambience 4

    Unfortunately despite our reservation, we were seated after waiting for an hour! Also, the women's restroom was out of toilet paper & paper towels so I noticed the staff. When I went to the bathroom the second time, 45 min later, this had not been addressed. The manager was apologetic, but this was still incredibly disappointing. Also, they raised their prices and now charge an extra $7 for fried rice.
    

    Benihana - Beaverton, ORResponded 6 days ago

    Hello, Megan! We're truly sorry to hear about your recent experience at Benihana - Beaverton. It's never our intention to keep our guests waiting, and it seems we fell short during your visit. We also apologize for the oversight regarding the restroom supplies. We understand how frustrating it can be to not have the necessary items and we're sorry for any inconvenience caused. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future. Best, The Management Team
    

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