Benihana - Bethesda, MD

Commentaires sur le restaurant Benihana - Bethesda, MD de personnes qui y ont mangé. Selon des cotes récentes.

1. D

   Daniel VIP

   Washington DC5 commentaires

   1.0

   Y est allé il y a 2 jours

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 1

   Terrible experience. They were an HOUR late for reservations, which happens, but the hostesses were rude about it any time we asked if there was an update. The restaurant looks like it hasnt been updated since the 90's. The food was mediocre and the chef seemed to have forgotten the "show" aspect of what she was doing - our kids were wildly disappointed. The waitress barely paid attention to us and then awkwardly asked for our tip amounts. I will not be returning - there's a better hibachi place in Rockville town center.
   

   Benihana - Bethesda, MDA répondu aujourd'hui

   Dear Daniel, We’re truly sorry for your disappointing experience. Waiting an hour past your reservation and encountering rude behavior from our hostesses is unacceptable, and we sincerely apologize for the frustration this caused. We also regret that the food, service, and chef’s performance didn’t meet your expectations—especially disappointing your kids. Your feedback about our atmosphere and service is important, and we’ll address these issues with our team. We appreciate you sharing your experience and are sorry to hear you won’t be returning. Thank you for giving us a try.
   

   Ce commentaire est-il utile?

2. C

   Charles

   Washington DC38 commentaires

   3.0

   Y est allé il y a 2 jours

   1. Cote globale 3
   2. Nourriture 2
   3. Service 2
   4. Ambiance 1

   The people at the desk were as surly and unwelcoming as any restaurant at which I have ever dined. We were finally seated 30 minutes after our reservation time. The performance of the food preparation was entertaining for the kids. The meal was okay, but below what I would have expected for the price we paid. And the noise level made conversation impossible. We won’t return.
   

   Ce commentaire est-il utile?

3. JL

   JenniferL

   Washington DC4 commentaires

   5.0

   Y est allé il y a 2 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great celebration restaurant for birthdays. My 4th time doing this!
   

   Ce commentaire est-il utile?

4. OT

   Client d'OpenTable

   Baltimore 3 commentaires

   5.0

   Y est allé il y a 2 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   This was a friend date with two of my college friends. This was my first time attending and it definitely was a nice experience and the food was really great.
   

   Ce commentaire est-il utile?

5. K

   Kristen VIP

   Washington DC18 commentaires

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Donny was great! He provided excellent service. Thanks!
   

   Ce commentaire est-il utile?

6. T

   Terrie

   Washington DC15 commentaires

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Amazing birthday celebration ! Amazing staff and great food!
   

   Ce commentaire est-il utile?

7. R

   Ronald

   Washington DC2 commentaires

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The food and service were excellent. It is also a real treat to watch the chef prepare the food in front of us. I really appreciated the happy birthday wishes—-both the gift certificate and the singing of happy birthday for not just me but also two other people at our table.
   

   Benihana - Bethesda, MDA répondu il y a 4 jours

   Thanks for visiting us, Ronald! We're thrilled to hear that you had an excellent experience at Benihana - Bethesda, MD. It's great to know that you enjoyed our food and service, especially the chef's performance. We're glad you felt special with our birthday greetings. We appreciate your feedback and look forward to serving you again soon. Cheers!
   

   Ce commentaire est-il utile?

8. A

   Annette

   Washington DC4 commentaires

   3.0

   Y est allé le 9 mars 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   We had reservations for 7:30pm and was not seated until 8:00pm.
   

   Benihana - Bethesda, MDA répondu il y a 7 jours

   Hi Annette, We're truly sorry for the delay in seating you. We understand how frustrating that can be and we apologize for the inconvenience. We're glad to hear that you enjoyed your meal and we'll work on improving our seating process to avoid such delays in the future. We hope to serve you again soon. Best, Benihana - Bethesda, MD Management Team
   

   Ce commentaire est-il utile?

9. OT

   Client d'OpenTable

   Philadelphie 1 commentaire

   5.0

   Y est allé le 8 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The manager Sergio was amazing! Our waitress was great!
   

   Benihana - Bethesda, MDA répondu il y a 7 jours

   Dear Guest! Thank you so much for your wonderful review! We're thrilled to hear that our manager and our waitress made a positive impression on you. It's great to know that you had a great experience dining with us. We noticed that you rated our value a 4. We're always looking for ways to improve, so we'll definitely take your feedback into consideration. We hope to see you again soon at Benihana - Bethesda, MD!
   

   Ce commentaire est-il utile?

10. OK

    OKok

    Washington DC6 commentaires

    5.0

    Y est allé le 8 mars 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    We visit Benihana Bethesda frequently. Their food & service are always good and it's a great place to celebrate your special occasion!
    

    Benihana - Bethesda, MDA répondu il y a 7 jours

    Thanks for the review, OKok! We're thrilled to hear that you enjoy our food and service at Benihana - Bethesda, MD. It's always a pleasure to be part of your special occasions. We look forward to serving you again soon!
    

    Ce commentaire est-il utile?