Benihana - Broomfield, CO

Review summary

1. M

   Maya

   Denver

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was incredible and I would highly recommend for a special night out! We celebrated my son's birthday
   

   Benihana - Broomfield, COResponded 2 days ago

   Thanks for visiting us, Maya! We're thrilled to hear that you enjoyed your experience at Benihana - Broomfield. It's great to know that our food was the highlight of your special night out celebration. We always strive to provide exceptional food and service, so we're glad to hear we hit the mark for you. We appreciate your high recommendation and look forward to serving you again for more memorable dining experiences.
   

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2. L

   Linda

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious. Our cook seemed somewhat distracted. He kept looking and staring at other tables.
   

   Benihana - Broomfield, COResponded 3 days ago

   Dear Linda! Thanks for the review! We're thrilled to hear that you enjoyed our food and service at Benihana - Broomfield. We're sorry to hear about the distraction your cook seemed to be experiencing. We aim to provide a calm and enjoyable dining experience for all our guests, and we appreciate your feedback as it helps us improve. We hope to see you again soon for another delightful meal. Best, The Management Team
   

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3. A

   Adam

   Denver

   4 reviews

   2.0

   4 reviews

   Dined on December 3, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   For the price I’m extremely disappointed. The cooks barely make an effort. Everything is an up charge and don’t specify it will be an up charge. The bathrooms are gross with scratches in wood from graffiti.
   

   Benihana - Broomfield, COResponded on December 4, 2024

   Dear Adam, thank you for sharing your feedback with us. We apologize for the issues you experienced during your visit. We will address these concerns with our team to ensure a better experience for our guests in the future. Please allow us a chance to make things right by reaching out to our team directly. You may reach us by visiting our "Contact Us" page on our website.
   

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4. M

   Marina

   Denver

   1 review

   3.0

   1 review

   Dined on December 2, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Overall is was a good time. We were celebrating my husband’s birthday and the food was great. Unfortunately there were a few things that just were rather disappointing. We didn’t have the opportunity to be sung to, while there were other people celebrating birthdays it was a bummer. Also, our chef was very quiet and didn’t really make the show fun. Additionally, our white rice came out at the very end and some of it was cold. Lastly, it took so long for them to get our ice cream. Not sure we would go back again.
   

   Benihana - Broomfield, COResponded 3 days ago

   Thanks for the feedback, Marina! We're glad you chose to celebrate your husband's birthday at Benihana - Broomfield. It's wonderful to hear that you enjoyed the food. However, we're sorry to hear about the aspects that didn't meet your expectations. We understand how important special occasions are and we regret that this was not reflected in your visit. We also acknowledge your concerns about the chef's demeanor and the timing of the service. We'll definitely take your feedback into account as we strive to improve. We hope you'll reconsider and give us another chance to provide a better experience.
   

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5. P

   Pency

   Denver

   1 review

   5.0

   1 review

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mike our Chef and Christina our server were amazing. Mike made the best chicken fried rice we had EVER had and Christina ensured there were no empty cups. We definitely return.
   

   Benihana - Broomfield, COResponded on December 4, 2024

   Dear Pency, we are delighted to hear that you enjoyed your experience at our restaurant! We are thrilled that our chef Mike and our server Christina made your visit special. Thank you for your kind words and for choosing to dine with us.
   

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6. E

   Euphrates

   Denver

   1 review

   5.0

   1 review

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service …. Great staff. Have been a few times and will continue to frequent. I would refer anyone to go enjoy, it’s a great place and the kids will love it!
   

   Benihana - Broomfield, COResponded on December 2, 2024

   Dear Euphrates, thank you for your kind review. We truly appreciate your feedback and hope you come back for another great experience.
   

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7. M

   Michele

   Denver

   5 reviews

   3.0

   5 reviews

   Dined on November 30, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   We have dined several times at this location and this one was just sub-par. The server did a nice job. The cook was pretty mediocre. There is a level of entertainment we have come to expect and enjoy. There was none. Food was average. However all three of us had steak and lobster. The streak was cut in huge pieces. Hard to eat without a knife. BUT the lobster was old, not spoiled but old. The flavor was very "fishy" not at all normal lobster flavor. Overall, we were pretty disappointed
   

   Benihana - Broomfield, COResponded on December 2, 2024

   Dear Michelle, thank you for the review. We are truly sorry to hear about your recent experience at our location and we apologize for any inconvenience this may have caused. We are committed to providing excellent service and it's clear we missed the mark during your visit. We hope you will give us another chance to make it right. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
   

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8. M

   Maria

   Denver

   1 review

   4.0

   1 review

   Dined on November 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   La comida y experiencia fue bien pero tardaron en dar la mesa ya reservada 20 min tarde
   

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   Benihana - Broomfield, COResponded on December 2, 2024

   Hola Maria! Lamentamos mucho no haber cumplido tus expectativas pero apreciamos el tiempo que te has tomado para dejarnos una reseña. Por favor déjanos un mensaje en nuestra página web yendo a la sección "Contact Us" si deseas comunicarte directamente con nosotros. Gracias!
   

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9. S

   Sara

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a fantastic idea to eat there on Thanksgiving! Hopefully this won’t cause the secret to be out but the food is way better than Thanksgiving food and everybody was predictably delicious as usual. What a killer team.
   

   Benihana - Broomfield, COResponded on November 30, 2024

   Hi Sara! Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic Thanksgiving experience at Benihana - Broomfield. It's great to know that our food exceeded your expectations and that you found our team to be consistently delicious. We're always looking for ways to improve and your feedback is truly valuable to us. We can't wait to welcome you back for another wonderful dining experience. Best, The Management Team
   

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10. B

    Bill

    Denver

    4 reviews

    3.0

    4 reviews

    Dined on November 28, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2

    Love the Benihana concept, but if the chef isn’t down for it the whole experience it is different. Definitely not worth paying twice what you would expect for steak or chicken if the only reason is you get to watch someone cook for you. Cameron might not be in the right role given the fact that despite our frequent invitations to interact, he chose to focus on the food and not us. Maybe it’s just the luck of the draw but we have definitely had better experiences before. $800 for 9 adults and a kiddo seems like not good value for the money 🤷‍♂️
    

    Benihana - Broomfield, COResponded on November 30, 2024

    Thanks for visiting us, Bill. We're glad to hear that you enjoyed our Benihana concept. However, we're sorry to hear that your experience didn't match your expectations. We understand that the chef's involvement and the overall experience affected your visit. We strive to create memorable experiences for our guests and we're sorry if you felt otherwise. We appreciate your feedback and will definitely take it into consideration. We hope you'll give us another chance to impress you in the future. Best regards, Benihana - Broomfield Management Team
    

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