Benihana - Carlsbad, CA

Review summary

1. J

   Jodi

   Raleigh

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you to Trevor, our outstanding chef, he made my son and I laugh while amazing us with his talents. And of course the food was amazing. Thank you Trevor for great entertainment, a great meal, and overall being a great person!
   

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2. T

   Tony

   Las Vegas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chef Irvin was awesome service was great they took care of my travelers from las Vegas
   

   Benihana - Carlsbad, CAResponded today

   Thanks for the review, Tony! We're thrilled to hear that you enjoyed your experience at Benihana - Carlsbad. It's wonderful to know that our team was able to provide great service for your travelers from Las Vegas. We strive to make every guest feel valued and taken care of. We look forward to serving you again soon. - The Management Team
   

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3. R

   Ron

   San Diego

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food wasn’t as good as other times we’ve been there. Also service seemed a bit slow.
   

   Benihana - Carlsbad, CAResponded 1 day ago

   Thanks for the review, Ron! We're sorry to hear that your recent experience at Benihana - Carlsbad didn't meet your expectations. We always aim to deliver the best food and service, and we're disappointed to hear that we fell short during your visit. We also noticed that you found our service a bit slower than usual. We appreciate your feedback and will use it to improve. We hope to serve you again soon and provide the exceptional dining experience that we're known for!
   

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4. C

   Chris

   San Diego

   4 reviews

   4.0

   4 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The chef was entertaining and attentive to everyone in our party. He did a wonderful job cooking the seafood first then the meat keeping them separate. We thought he was great overall. When the server brought the soup it could have been hotter and the salad would have been better with less dressing. The server appeared impatience at first, but her attitude improved as the night moved along. Overall it was a 4 star rating for our dinner, therefore we will keep returning every year.
   

   Benihana - Carlsbad, CAResponded 3 days ago

   Hello Chris! Thank you for taking the time to review your recent visit to Benihana - Carlsbad. We're thrilled to hear that you and your party had a great dining experience. It's wonderful to know that you appreciated our chef's attention to detail and the quality of our seafood and meat dishes. We're sorry to hear that some aspects of your meal didn't meet your expectations. Your feedback is valuable to us and we will certainly use it to improve. We're glad to hear that you've kept returning every year and look forward to having you with us again next year. Best regards, Benihana - Carlsbad Management Team
   

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5. J

   Juliee

   San Diego

   1 review

   5.0

   1 review

   Dined on December 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and service was wonderful.
   

   Benihana - Carlsbad, CAResponded on December 4, 2024

   Dear Juliee, thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed the excellent food and quick service during your visit. We appreciate your feedback and look forward to welcoming you back soon.
   

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6. n

   nicholas

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Trevor was amazing ! Will be back just because of him
   

   Benihana - Carlsbad, CAResponded 7 days ago

   Hey, Nicholas! Thank you so much for your fantastic review! We're thrilled to hear that you had an amazing experience at Benihana - Carlsbad. It's wonderful to know that our team made your visit enjoyable and that you had a great time with us. We look forward to welcoming you back soon! Best wishes, The Management Team
   

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7. A

   Alvin

   San Diego

   11 reviews

   5.0

   11 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 4

   Our chef was new. His timing was off only cooking one type of entry at a time so my food items came every 15min. First shrimp, wait 15min later, veggies, 15m Lobster, repeat. BTW my entry came Steak (most expensive one) it was just steak. Also chef overcooked my lobster it was rubbery and my steak was medium-well when it was supposed to be medium-rare. My food was still good but the chef needs to work on his speed and timing.
   

   Benihana - Carlsbad, CAResponded on December 2, 2024

   Dear Alvin, we're sorry that you were disappointed with your experience. If you could let us know how we could improve, we would appreciate the opportunity to make it right. You may reach us by visiting our "Contact Us" page on our website.
   

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8. F

   Fabiola

   Phoenix

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was great! Our waitress and cook were super friendly and food was delicious
   

   Benihana - Carlsbad, CAResponded on December 2, 2024

   DearFabiola, thank you for your positive review! We're delighted to hear that you enjoyed your experience with us and that our chef and his team provided excellent service. We appreciate your feedback and hope to welcome you back soon
   

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9. K

   Kimberly

   San Francisco

   7 reviews

   4.0

   7 reviews

   Dined on November 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   This was a typical hibachi experience. I found it to be very pricey. The floors were super greasy which I suppose can't really be avoided, our chairs and feet were slipping the whole time.
   

   Benihana - Carlsbad, CAResponded 3 days ago

   Hi Kimberly, Thank you for taking the time to review us. We're glad to hear that you found our hibachi experience to be typical of the kind we offer. We're sorry to hear that the price and the discomfort with the chair and floor did not meet your expectations. Your feedback is important to us and we will certainly take it into consideration as we continuously strive to improve our guests' experiences. We hope to see you again soon for an even better experience. Best regards, Benihana - Carlsbad The Management Team
   

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10. A

    Alan

    San Diego

    7 reviews

    5.0

    7 reviews

    Dined on November 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Eat here once a year for a birthday event. This last visit was absolutely the best. Great food preparation, great show, and the chef had a sense of humor.
    

    Benihana - Carlsbad, CAResponded on November 25, 2024

    Hi Alan! Thanks for visiting us at Benihana - Carlsbad! We're thrilled to hear that you enjoyed your birthday celebration with us, and that our food preparation, show, and chef's sense of humor made a positive impression. We strive to provide the best dining experience possible, and it's wonderful to know we hit the mark for you. We appreciate your feedback and look forward to serving you again in the future!
    

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