Benihana - Chandler, AZ

Benihana - Chandler, AZ reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. G

   Gary

   Phoenix32 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We're frequent customers of Benihana's and always enjoy the experience. The food is always very good, the "show", always good. We'll be back.
   

   Benihana - Chandler, AZResponded 1 day ago

   Thanks for the feedback, Gary! We're thrilled to hear that you've consistently enjoyed your visits to Benihana - Chandler, AZ. It's wonderful to know that you appreciate our food and show, and that our service lives up to your expectations. We're always here to provide you with a great dining experience and we're looking forward to your next visit. Best regards, The Management Team
   

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2. S

   Sydney

   Miami1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Such a great spot for birthdays or any group celebrations or even a date night. We had the best server, Sam, who was super sweet and helpful. We had Izzy as our chef who put on the best show. Had such a great time with the girls. Food, drinks, and vibes were 10000/10! Definitely will come back!
   

   Benihana - Chandler, AZResponded 1 day ago

   Thanks for visiting us, Sydney! We're thrilled to hear that you and your group had a great time celebrating your birthday or any other occasion at Benihana - Chandler, AZ. It's wonderful to know that our service and food made a positive impression on you. We always strive to provide our guests with the best possible experience, and your kind words are a testament to our efforts. We're looking forward to welcoming you back soon for another memorable dining experience. Best regards, The Management Team
   

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3. J

   Joshua VIP

   Phoenix1 review

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible experience all around. Dinner took 3 hours because of lack of staff. Restaurant was dirty and cleanlilness is not a priority anywhere. Service was horrendous probably because they were overwhelmed. Chefs were impersonable, rushed and cut corners. Food quality and portion sizes were a massive disappointment. Not worth the money in any facet. Avoid it and go to your local Asian takeout place for 90% less cost.
   

   Benihana - Chandler, AZResponded 1 day ago

   Thanks for the review, Joshua. We're truly sorry to hear about your disappointing experience at Benihana - Chandler, AZ. We understand how important cleanliness and service are to our guests, and we apologize for falling short during your visit. We also regret that the quality of our food and service didn't meet your expectations. We assure you that we are taking your feedback seriously and will work on improving our service and food quality. We hope you'll give us another chance to provide you with the quality and service you deserve. Best, The Management Team
   

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4. T

   Terrance

   Denver4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a FUN experience! Great for birthday parties of any ages.
   

   Benihana - Chandler, AZResponded 1 day ago

   Thanks for the review, Terrance! We're thrilled to hear that you always have fun at Benihana - Chandler, AZ. It's great to know that our birthday parties are a hit! We strive to make every visit a memorable one for our guests of all ages. We're glad you appreciate the food, service, and value we provide. We can't wait to welcome you back for another fun experience!
   

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5. A

   ALYSSA

   Phoenix28 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We are regulars at this location and come for every birthday, mother’s days, and Father’s Day to celebrate. Our experience last night was one of the best and it’s all thanks to our server and chef last night! Maxine did an amazing job keeping up with our drinks and always coming back to check on us to make sure we were doing okay. Diego was our chef and we was an absolute delight. He made us laugh the entire time, he was so interactive with us and just made our dinner so fun and memorable! Whenever we come back I’ll definitely be asking for both Maxine and Diego again because of the top notch service and the laughs they provided.
   

   Benihana - Chandler, AZResponded 3 days ago

   Thanks for the feedback, Alyssa! We're thrilled to hear that you choose to celebrate your special days with us at Benihana - Chandler, AZ. It's wonderful to know that our team was able to provide the memorable dining experience you've come to expect from us. We're glad you enjoyed the drinks, food, and interaction with our chef. We look forward to making more of your future celebrations memorable. Cheers!
   

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6. J

   Jason

   Unspecified1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 2

   They overbooked and in turn our reservation got pushed back an hour. This also resulted in us being seated in an odd setting where we could not sit with our family. Overall the chef was fantastic and the food was excellent. We were celebrating my wife’s birthday and they did not do anything silly to celebrate it as I had asked in advance either. Overall we will look to do a family bday dinner at another place next time.
   

   Benihana - Chandler, AZResponded 4 days ago

   Thanks for the review, Jason! We're glad to hear that you enjoyed your experience at Benihana - Chandler, AZ. We apologize for the inconvenience caused due to overbooking and the seating arrangement. We always strive to make our guests' celebrations memorable and we're glad we could make your wife's birthday special. We appreciate your feedback and hope to have the chance to serve you and your family next time.
   

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7. R

   Rodney

   Vancouver4 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We went to enjoy Tappenyaki style dinner w our son. We were in town for our sons baseball tournament. We had been to this location a few times before and we will return again.
   

   Benihana - Chandler, AZResponded 4 days ago

   Thanks for the feedback, Rodney! We're thrilled to hear that you and your son enjoyed your Tappenyaki style dinner at Benihana - Chandler, AZ. It's wonderful to know that we're your go-to spot for baseball tournaments and that our food and service met your expectations. We appreciate your support and look forward to welcoming you back soon!
   

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8. S

   Suzan

   Phoenix1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server and chef were excellent and entertaining. The food was delicious and cooked perfectly.
   

   Benihana - Chandler, AZResponded 4 days ago

   Thanks for the review, Suzan! We're thrilled to hear that you had an enjoyable experience at Benihana - Chandler, AZ. It's great to know that our service and food met your expectations. We always strive to provide top-notch experiences, and your feedback is a testament to our efforts. We hope to see you again soon!
   

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9. Z

   Zira VIP

   Phoenix4 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was amazing as always! Great customer service, great food, and simply an incredible experience! Thank you
   

   Benihana - Chandler, AZResponded 5 days ago

   Hey Zira, Wow! We're over the moon to hear such glowing feedback. It's always a pleasure to serve you at Benihana - Chandler, AZ. We're thrilled that you had an amazing experience and that our food lived up to your expectations. Thank you for your kind words and for choosing us again. We can't wait to welcome you back for another incredible experience! Best wishes, The Management Team
   

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10. C

    Christina

    Phoenix1 review

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a great time -- Justin was our chef and he was outstanding! He was a chef, magician, comedian, entertainer, skilled with flipping many different things around . . . and in the middle of it all he made sure we got family pictures! Great experience!
    

    Benihana - Chandler, AZResponded 5 days ago

    Thanks for visiting us, Christina! We're thrilled to hear that you had a great time at Benihana - Chandler, AZ. It's wonderful to know that our team was able to provide you with a memorable dining experience, from the chef's skills to the fun and entertaining side of things. We're glad you enjoyed the food and service. We appreciate your kind words and look forward to serving you again soon.
    

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