Enable JavaScript to run this app.
Skip to main content
OpenTable logo
  1. Home
  2. United States
  3. Cleveland / Akron / Canton
  4. Cleveland
  5. Beachwood
Steak And Lobster Xpx - Benihana - Cleveland, OH, Cleveland, OH

Benihana - Cleveland, OH

3.8
3.8
1940 Reviews
$30 and under
Japanese

Make a reservation

2 people
7:00 p.m.
Booked 24 times today
  • Good for groups
  • Good for special occasions
  • Lively
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Dining areas

Additional information

  • Phone number
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of Operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Dress code
    Smart Casual
  • Parking details
    Private Lot
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Delivery & takeout

Offers

  • $39 TASTE OF BENIHANA

    Multiple dates available
    Sun - Thu - 11:00 a.m. - 3:00 p.m., 3:00 p.m. - 10:00 p.m.,Fri - Sat - 11:00 a.m. - 3:00 p.m., 3:00 p.m. - 11:00 p.m.
    Enjoy the flavors of our signature hibachi with an exclusive five-course meal for just $39 per person. Enjoy our fan favorites like our fried rice, hibachi steak or tender chicken, Benihana soup and signature salad, fresh sushi,  homemade dipping sauces, and more! Menu available Monday through Sunday in the bar and lounge area for dine-in only. Not available with any other promotions, discounts or promotions, including the birthday certificates. Tax and gratuity are not included.

    $39 TASTE OF BENIHANA photo
  • FLAVORS IN FULL BLOOM

    Mar 7, 2025 - Jun 2, 2025
    Sun - Thu - 11:00 a.m. - 3:00 p.m., 3:00 p.m. - 10:00 p.m.,Fri - Sat - 11:00 a.m. - 3:00 p.m., 3:00 p.m. - 11:00 p.m.
    Spring into the season with our newest drink offerings—Dragon Bloom Margarita, Pink Paradise, and Sweet Heat Paloma—available for a limited time only!

    FLAVORS IN FULL BLOOM photo
  • WAGYU OF THE WORLD MENU

    Multiple dates available
    Sun - Thu - 11:00 a.m. - 3:00 p.m., 3:00 p.m. - 10:00 p.m.,Fri - Sat - 11:00 a.m. - 3:00 p.m., 3:00 p.m. - 11:00 p.m.
    Experience our newly added six-course Wagyu of the World menu! The unique menu features mouthwatering premium cuts along with flavorful pairings like our Benihana soup and salad, hibachi vegetables, mushrooms, steamed rice and more.  Ask your server for more details. Reserve now!

    WAGYU OF THE WORLD MENU photo

What 1,940 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 4.2Food
  • 3.8Service
  • 3.5Ambience
  • 3.2Value

NoiseModerate

Loved For

  • Cleveland

    Good for groups

Review summary

AI-generated from verified diner reviews
Benihana in Cleveland offers a mixed dining experience, with highlights including "Kevin's outstanding service" and "divine Wagyu steak." While some guests enjoy the "great food and entertainment," others report long wait times and service inconsistencies, particularly during busy periods like Valentine's Day. Overall, Benihana provides a memorable experience if well-timed.

1,940 Reviews
  1. OpenTable Diner

    VIP

    Chicago

    4 reviews

    2.0

    4 reviews

    Dined 1 day ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    We waited for about 40 minutes to be seated. Then when seated, the waitress was very rushed and some drinks didn’t come out and some were wrong. The chef was new and cooked everything well but it wasn’t much of an experience. The food was overly buttery and garlicky (and I like garlic). We won’t be back.

    Is this helpful?

  2. Donna

    Cleveland

    22 reviews

    5.0

    22 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    You don't have to wait for a special occasion if you just want a great meal with a bit of entertainment as it's being prepared but my friend and I were both celebrating our birthdays and this was the perfect place to do it. I'm not a sushi person - I tell them I like my shushi well done - but the shrimp avacado crispy appetizer was wonderful with just the right amount of wasabi and fresh ginger on the side. We both had the trio which is filet, chicken and shrimp with both fried rice and noodles with extra veggies for the meal (not in the fried rice). There is always the wonderful soup then salad before the chef begins entertaining you as he's cooking. Some of the humor is corney but we love it - he asks if you like egg rolls and after you respond he rolls a fresh egg down onto the heated surface. There is soooo much food you will be full and still have plenty to take home for a couple more meals. You don't even have room for dessert but rainbow sherbert just tops it off - mine had whipped cream and a lighted candle for my birthday and everyone sang - it was so special - loved it!!! Highly recommend.
    Benihana - Cleveland, OHResponded 1 day ago
    Hi Donna, Thank you so much for choosing Benihana - Cleveland, OH for your celebration! We're thrilled to hear that you enjoyed your birthday meal, especially the shrimp avocado appetizer, the fried rice, and the trio. We're glad you found the entertainment to be both humorous and special for your special occasion. We're also glad you loved our soup and salad, and that you loved the rainbow sherbet for dessert! Your kind words mean a lot to us. We look forward to serving you again soon! Best, The Management Team

    Is this helpful?

  3. Antonio

    Columbus

    2 reviews

    1.0

    2 reviews

    Dined 6 days ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    The service was horrible I went there for my wife’s birthday. I was there for a 7pm reservation an didn’t even get to my seat until 7:45 then it was downhill.
    Benihana - Cleveland, OHResponded 5 days ago
    Thanks for the feedback, Antonio. We're truly sorry to hear about your disappointing experience on your wife's birthday. It's certainly not the standard we aim for at Benihana - Cleveland, OH. We understand how frustrating it must have been to wait for your table and not get to it on time. We're also sorry for any inconvenience caused by the service. We're taking your feedback seriously and will use it to improve our service. We hope you'll give us another chance to make it right. Best, The Management Team

    Is this helpful?

  4. OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Our server and Chef Nancy were great. Best hibachi meal we have had. Made a great 17th birthday celebration for my son
    Benihana - Cleveland, OHResponded 5 days ago
    Dear Guest! Thanks for visiting us! We're thrilled to hear that you and your son had a great celebration at Benihana - Cleveland, OH. It's wonderful to know that you enjoyed our hibachi meal and that we were able to contribute to making your day special. We always strive to provide excellent service and we're glad we could live up to your expectations. We appreciate your feedback and look forward to serving you again soon!

    Is this helpful?

  5. Risa

    Cleveland

    1 review

    5.0

    1 review

    Dined on February 17, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My recent visit to Benihana was a truly delightful experience, thanks in large part to my exceptional server, Kevin. While my arrival started with a slight hiccup, the rest of the evening was superb. Upon entering, I encountered a minor issue with my reservation and was kept waiting by the front desk staff, despite arriving on time. However, they were very apologetic about the delay, which I appreciated. The moment I was finally able to speak with Kevin, he immediately stepped in and took care of the situation, ensuring I was seated as quickly as possible and minimizing any further inconvenience. I was particularly impressed with Kevin's attentiveness and understanding. Knowing I was in a hurry to get to another engagement, he ensured my food was prepared and delivered with impressive speed, without making me feel rushed or neglected. He checked in on me regularly while eating, always with a genuine smile, and made sure everything was to my liking. Kevin's friendly and professional demeanor made the experience very comfortable and enjoyable. Speaking of the food, the Wagyu steak I ordered with my birthday coupon was absolutely divine. It was incredibly savory and melt-in-your-mouth delicious – cooked to perfection. The entire meal was a culinary treat, and Kevin's attentive service only enhanced the experience. Overall, my visit to Benihana was fantastic. Kevin's outstanding service, combined with the delicious food, more than made up for the initial reservation issue with the front desk. Their apology and Kevin's subsequent care, particularly his quick service given my time constraints, turned what could have been a slightly frustrating start into a memorable dining experience. I highly recommend Benihana, and if you're lucky enough to have Kevin as your server, you're in for a treat!
    Benihana - Cleveland, OHResponded on February 18, 2025
    Thanks for the feedback, Risa! We're thrilled to hear that you had a wonderful experience at Benihana - Cleveland, OH. We apologize for the initial hiccup with your reservation, but we're glad to hear that our staff was able to quickly rectify the situation. We're thrilled that you enjoyed the food and found our service exceptional. We look forward to welcoming you back soon! Best regards, Benihana - Cleveland, OH Management Team

    Is this helpful?

  6. Iris

    Las Vegas

    1 review

    1.0

    1 review

    Dined on February 15, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    This was our first time at Benihana, we went for Valentine’s Day. Being that it was a major holiday for restaurants, we expected it to be busy and were prepared. We arrived at 9pm for our RESERVATION. We didn’t get sat until 10pm. It was extremely busy and over crowded, even though there were tables & stations not being used. While we were waiting, someone went up to the host and asked why tables were just open, she responded saying “that chef is new and don’t want to overwhelm them”, which is understandable. Now, after being sat, this is where everything went downhill. And ima save a long detailed story. It was going on 11:15pm when we just got our soups and salad. At this point, everyone was getting a little frustrated at the lack of service. We went to the host and asked what was going on she responded saying the same thing she told another earlier “a new chef with no experience” HOWEVER when we first sat down, he was already servicing a party of the SAME SIZE. We watched him go to serve a party of 2 who arrived about 30mins AFTER us. At this point. We asked for a manager. The most nonchalant man came to our table with the worst attitude saying “it’s busy, your chef is coming she’s getting her tools” completely ignoring the fact that our original chef went to serve another table who came in after us and we have been there since 9 and it’s now 11pm. We sat another 20mins before deciding to just leave. There was no apology, the had a good amount of chefs to accommodate, there is really no excuse. This was the worst dining experience of my life and wouldn’t recommend this place to anyone. We arrived at 9pm and left at 11:20pm HUNGRY.
    Benihana - Cleveland, OHResponded on February 17, 2025
    Hi Iris, We're really sorry to hear about your experience at Benihana - Cleveland, OH. It's unfortunate that you had to wait longer than anticipated for your reservation and had to wait longer than expected for your table. We also apologize for the lack of service you experienced. Your feedback is valuable and will help us improve. We hope you'll give us another chance to provide you with the exceptional service we're known for. Best, Benihana - Cleveland, OH Management Team

    Is this helpful?

  7. luis

    Cleveland

    1 review

    4.0

    1 review

    Dined on February 15, 2025

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    It was ok place food great stuff steak was great.
    Benihana - Cleveland, OHResponded on February 15, 2025
    Thanks for the feedback, Luis! We're thrilled to hear that you enjoyed our steak and found our service great. We're always striving to provide the best dining experience for our guests. We noticed that you rated our value a bit lower, and we appreciate your honesty. We hope to have the opportunity to serve you again soon. Best regards, Benihana - Cleveland, OH Management Team

    Is this helpful?

  8. Anthony

    Unspecified

    1 review

    1.0

    1 review

    Dined on February 15, 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    Reservation was at 8:15 waited until 10:45 for us to even be seated and our orders taken, ended up being there until 12:30, they close at 11.
    Benihana - Cleveland, OHResponded on February 16, 2025
    Thanks for visiting us, Anthony. We're truly sorry to hear about your experience at Benihana - Cleveland, OH. We understand that waiting can be frustrating and we apologize for the delay you experienced. We strive to provide excellent service and it's clear we fell short during your visit. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make your next visit a more enjoyable one. The Management Team

    Is this helpful?

  9. Randy

    Cleveland

    2 reviews

    3.0

    2 reviews

    Dined on February 15, 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4
    Granted it was Valentine’s Day so I understand that the restaurant was overbooked. But we made it almost an hour for a table and then another hour once you got seated for the chef to come by and start. Period food was overpriced. Otherwise, I appreciate the chef and humor also appreciate the waitress we had.
    Benihana - Cleveland, OHResponded on February 16, 2025
    Hello Randy, Thank you for taking the time to share your feedback with us. We're sorry to hear that your Valentine's Day experience at Benihana - Cleveland, OH didn't meet your expectations. We understand that the wait time and the Chef's visit were longer than expected and we apologize for any inconvenience caused. We're glad to hear you appreciated our humor and the chef. Your comments on our pricing and food quality have been noted and will be shared with our team for review. We hope to have the opportunity to serve you again in the future. Best regards, The Management Team

    Is this helpful?

  10. Andrew

    New York City

    1 review

    3.0

    1 review

    Dined on February 15, 2025

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 1
    They overbooked the restaurant for valentines day and so we had to wait for an hour before being seated and another 2 hrs before getting served our food.
    Benihana - Cleveland, OHResponded on February 17, 2025
    Hey Andrew, We're really sorry to hear about your experience on Valentine's Day. It's always our goal to provide a smooth and enjoyable dining experience for our guests, and we're sorry we fell short this time. We understand how frustrating it must have been to wait for an hour and then be seated and served without your food. We sincerely apologize for the inconvenience. We're taking your feedback seriously and will work on improving our service timing to avoid such situations in the future. We hope you'll give us another chance to make things right and provide you with the experience you deserve. Best, Benihana - Cleveland, OH Management Team

    Is this helpful?

FAQs

Benihana - Cleveland, OH does offer delivery in partnership with Postmates.

Benihana - Cleveland, OH is rated 3.8 stars by 1940 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 24 times today
Google Map for Benihana - Cleveland, OH

23611 Chagrin Blvd, Cleveland, OH 44122

Dining areas

Additional information

  • Phone number
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of Operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Dress code
    Smart Casual
  • Parking details
    Private Lot
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Delivery & takeout
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
Copyright © 2024 OpenTable, Inc. 1 Montgomery St Ste 500, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking Logo
Priceline Logo
KAYAK Logo
Agoda Logo
OpenTable Logo