Benihana - Concord, CA

Benihana - Concord, CA reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. H

   Hollie

   Sacramento4 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We sat in the regular seating because they had a $39 meal deal and it was absolutely worth it. Delicious as always and the service was great.
   

   Benihana - Concord, CAResponded today

   Hello Hollie, Thank you for taking the time to leave such a wonderful review. We're thrilled to hear that you enjoyed your meal at Benihana - Concord, CA, and found it delicious. It's great to know that our service met your expectations as well. Your kind words truly mean a lot to us. We look forward to serving you again soon! Best, The Management Team
   

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2. B

   BRANDON

   San Francisco1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Phenomenal place and I'll be back w with my hole family
   

   Benihana - Concord, CAResponded today

   Thanks for the review, Brandon! We're thrilled to hear that you and your family enjoyed your visit to Benihana - Concord, CA. It's wonderful to know that our food, service, and value met your expectations. We look forward to welcoming you and your family back for more memorable experiences.
   

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3. P

   Patty

   San Francisco3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our chef, Omar, was amazing, friendly, and eager to satisfy our requests like more of the yummy garlic butter on everything!
   

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   Benihana - Concord, CAResponded 2 days ago

   Thanks for the feedback, Patty! We're thrilled to hear that you had an amazing experience with our chef, Omar. We appreciate your kind words about our friendly and eager staff. We're also glad you enjoyed our garlic butter on everything. Your ratings are very valuable to us and we look forward to serving you again soon!
   

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4. D

   Debra

   San Francisco11 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   One of my favorite places to go to celebrate birthdays. It’s a loud, party-like atmosphere but definitely not a place to go to talk and catch up. Food is delicious and the chef put on a great show. I also love their specialty drinks.
   

   Benihana - Concord, CAResponded today

   Thanks for the feedback, Debra! We're thrilled to hear that Benihana - Concord, CA is one of your favorite places to celebrate special occasions. It's great to know that you enjoy our food, chef's show, and specialty drinks. We always strive to create a lively atmosphere for our guests to enjoy their time with us. We appreciate your high ratings and look forward to welcoming you back for more memorable celebrations. Best wishes, The Management Team
   

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5. S

   Sharon

   San Francisco14 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food and service - everything was cooked to perfection! Chef was fun, entertaining and talented. Great birthday celebration!
   

   Benihana - Concord, CAResponded 5 days ago

   Hey Sharon, Thank you so much for your glowing review! We're overjoyed to hear that you had an excellent experience with us at Benihana - Concord, CA. It's wonderful to know that our food and service met your expectations, and you found our chef entertaining and talented. We're also glad that you chose us for your birthday celebration. We look forward to welcoming you back for more memorable experiences. Best regards, The Management Team
   

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6. S

   Steve

   San Francisco1 review

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 3

   They overbooked and people were waiting more than an hour after their reservation time. It was the worst I have seen there.
   

   Benihana - Concord, CAResponded 6 days ago

   Thanks for visiting us, Steve. We're truly sorry to hear about your experience at Benihana - Concord, CA. It's not the standard we strive for and we apologize for the long wait you experienced. We're always working to improve our service and your feedback is invaluable in this process. We hope you'll give us another chance to provide a better dining experience. Best, The Management Team
   

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7. J

   JC VIP

   San Francisco1 review

   3.0

   Dined on March 30, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   The cooking experience was amazing as expected, but the service was terrible—seated 30 mins late, drinks and apps took another 30, and dinner came 30 mins after that. No one expects to wait 1.5 hours past their reservation to eat.
   

   Benihana - Concord, CAResponded 7 days ago

   Thanks for the review, JC. We're glad to hear that you enjoyed the cooking experience at Benihana - Concord, CA. However, we're sorry to hear about your experience with our service. We understand how frustrating it can be to wait, especially when you have a reservation. We apologize for the delay and the excessive wait time you experienced. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make your dining experience better. Best, The Management Team
   

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8. M

   Melissa

   Los Angeles4 reviews

   1.0

   Dined on March 30, 2025

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 3

   Pointless making a reservation. Still had to wait 30+ minutes to get seated and they tried to cram 10 people in a table when it’s meant for 8. I barely had room to even eat my dinner.
   

   Benihana - Concord, CAResponded 6 days ago

   Hi Melissa, We're truly sorry to hear about your recent experience at Benihana - Concord, CA. It's always our aim to provide an enjoyable dining experience for our guests, and we regret that we fell short during your visit. We understand how frustrating it must have been to wait for so long and find a table that was already full. We also apologize if you felt you did not have enough space to enjoy your meal. We appreciate your feedback and will certainly use it to improve our service in the future. We hope you'll give us another chance to serve you better. Best regards, The Management Team
   

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9. M

   Mike

   Greater Boston1 review

   3.0

   Dined on March 28, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Service was good but restaurant needs a remodel the outside landscaping looks like hell and the interior could use a new look
   

   Benihana - Concord, CAResponded on March 30, 2025

   Hey Mike, Thank you for taking the time to share your feedback. We're glad to hear that you found our service to be good. However, we're sorry to hear that our exterior and interior decor did not meet your expectations. We always strive to provide a comfortable and enjoyable dining experience for our guests, and your feedback is invaluable in helping us do just that. We hope to have the opportunity to serve you again and provide a better experience. Best regards, Benihana - Concord, CA Management Team.
   

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10. E

    Eva

    San Francisco2 reviews

    4.0

    Dined on March 27, 2025

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    The experience here is always great, the food and the Preparation of it is amazing. The service is slow.
    

    Benihana - Concord, CAResponded on March 28, 2025

    Thanks for the feedback, Eva! We're thrilled to hear that you enjoy our food and preparation at Benihana - Concord, CA. We're always striving to provide the best experience for our guests, and we're glad to see that we're meeting your expectations. We noticed that you rated our service a bit slower than expected. We truly appreciate your patience and hope that we can deliver a better experience on your next visit. Thank you for choosing us and we look forward to serving you again soon!
    

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