Benihana - Cupertino, CA

Review summary

1. B

   Brian

   San Francisco

   40 reviews

   4.0

   40 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Be prepared for a wait. With a confirmed reservation for 6:00pm, we didn’t get seated until 6:30pm.
   

   Benihana - Cupertino, CAResponded 2 days ago

   Thanks for visiting us, Brian! We're glad to hear that you enjoyed your meal and the service at Benihana - Cupertino. We understand that waiting can sometimes be frustrating, especially when you've made a reservation. We apologize for the delay and appreciate your patience. Your high ratings for our food, service, and value are greatly appreciated! We look forward to serving you again soon. Best, The Management Team
   

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2. Y

   Youjia

   Salt Lake City

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The reservation is a scam. We booked the table for 7:45pm and arrived on time but still waited to be seated for almost an hour
   

   Benihana - Cupertino, CAResponded 3 days ago

   Thanks for the feedback. We're truly sorry to hear about your experience with us. We understand how frustrating it can be to wait, especially when you've made a reservation. We're taking your comments seriously and will address this issue with our team to ensure it doesn't happen again. We hope you'll give us another chance to make your dining experience better. Regards, The Management Team at Benihana - Cupertino.
   

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3. C

   Carlos

   San Francisco

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food. Went for my brother’s birthday and was worth it. The wagyu fried rice is amazing
   

   Benihana - Cupertino, CAResponded 1 day ago

   Hello, Carlos! Thank you so much for choosing Benihana - Cupertino for your brother's birthday celebration! We're thrilled to hear that you enjoyed the wagyu fried rice and found the service and value to be great. We always strive to make special occasions even more memorable, and we're glad we could make your brother's birthday memorable for you. We look forward to serving you again soon! Best, The Management Team
   

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4. R

   Raul

   San Francisco

   11 reviews

   vip
   5.0

   11 reviews

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best steakhouse and the Bay Area the most delicious fried rice ever
   

   Benihana - Cupertino, CAResponded 7 days ago

   Thanks for the feedback, Raul! We're thrilled to hear that you enjoyed your meal at Benihana - Cupertino. It's fantastic to know that our fried rice hit the mark for you! Your kind words mean a lot to us and we're grateful for your support. We look forward to serving you again soon. - The Management Team
   

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5. T

   Teresa

   San Francisco

   12 reviews

   5.0

   12 reviews

   Dined on December 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food as always, so fun to watch the prep. Everything from the soup, salad, veggies, chicken fried rice, chicken and filet mignon were cooked to perfection. They even have smaller lunch portions. Perfect for smaller appetites.
   

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   Benihana - Cupertino, CAResponded 7 days ago

   Hello Teresa, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our food and service. We always aim to provide the best experience for our guests, and we're glad that we hit the mark for you. We appreciate your kind words about our smaller lunch portions and we're looking forward to your next visit. See you soon at Benihana - Cupertino!
   

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6. D

   Dan

   San Francisco

   53 reviews

   vip
   5.0

   53 reviews

   Dined on December 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrating a birthday dinner. Everything was fine. Chef Brian was great. Waiter Gonzales was great too.
   

   Benihana - Cupertino, CAResponded on December 4, 2024

   Dear Dan, thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed the excellent food and service during your visit. We appreciate your feedback and look forward to welcoming you back soon.
   

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7. A

   Alexis

   San Francisco

   1 review

   5.0

   1 review

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My partner and I come here every year for our anniversary and every year we have an amazing time and amazing food! the service is always spectacular as well
   

   Benihana - Cupertino, CAResponded on December 4, 2024

   Dear guest, we are delighted to hear that you enjoyed your experience at our restaurant! We are thrilled that our food and service made your visit special. Thank you for your kind words and for choosing to dine with us.
   

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8. J

   Jessica

   Los Angeles

   3 reviews

   vip
   5.0

   3 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   There is always a wait. Once you’re seated, you feel at ease. The service is great and everyone always has a fun positive attitude. The food is outstanding, and the chef always puts on a great show. Enjoy!
   

   Benihana - Cupertino, CAResponded on December 4, 2024

   Dear Jess! Thank you for your wonderful review! We're thrilled to hear that you enjoyed great service and delicious food at our restaurant. We'll be sure to pass along your compliments to our chef.
   

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9. M

   Marleta

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   This Benihana has improved a lot, and it showed. The food and drinks were plentiful, and they were served in a fashionable time. Our waiter and chef were very attentive to our table by engaging the table in the cooking process and communicating with each individual at the table at the right times. ( when we're not chewing our food!) They pointed out the difference between the 5 course and 6 course meals. We did not have a long waiting period to pay our check. One downside was that it was very warm in the restaurant, and the place was packed. I don't remember any establishments that keep their restaurant that hot.
   

   Benihana - Cupertino, CAResponded on December 2, 2024

   Hey Marleta! Thank you for your positive review! We're delighted to hear that you enjoyed your experience with us and that our team provided excellent service. We appreciate your feedback and hope to welcome you back soon
   

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10. L

    Linda

    San Francisco

    15 reviews

    4.0

    15 reviews

    Dined on November 29, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    The food and cooking/show was great. The chef was entertaining and talented. The service was slow and inattentive.
    

    Benihana - Cupertino, CAResponded on December 2, 2024

    Thanks for the feedback, Linda! We're thrilled to hear that you enjoyed our food and found our chef entertaining. We're sorry to hear that our service didn't meet your expectations. We're always striving to provide the best experience for our guests, and your comments will help us improve. We hope to have the opportunity to serve you again at Benihana - Cupertino.
    

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