Benihana - Dallas, TX

Review summary

1. P

   Patricia Rainwater

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The experience was exceptional. We will visit again.
   

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2. D

   Darla

   Dallas

   7 reviews

   4.0

   7 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   I got the trio for $50 with chicken fried rice which was extra. The food was ok, but for $57, I was expecting a lot more taste for my buck. I had a birthday coupon and that will be the only reason I go back. Yamato's and Shogun's has much better food AND pprices. However our waitress Adrian was outstanding! Always ask for her!
   

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3. E

   Ellas

   Dallas

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fantastic as always! Big thank you to Chef William!
   

   Benihana - Dallas, TXResponded 2 days ago

   Hey, Ellas! Thank you so much for your wonderful review and the perfect ratings! We're thrilled to hear that you enjoyed our food and service. We strive to provide our guests with an exceptional dining experience and your kind words are a testament to our efforts. We appreciate your continued support and look forward to serving you again soon at Benihana - Dallas!
   

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4. K

   Kelli

   Las Vegas

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Consistently a treat for our family and friends! Fun and filling.
   

   Benihana - Dallas, TXResponded 3 days ago

   Thanks for the review, Kelli! We're delighted to hear that you and your family and friends enjoy dining with us at Benihana - Dallas. We're glad you find our food fun and filling, and we're thrilled we've been consistently a treat for you and your friends. We appreciate your feedback on the value and we're always working to provide the best experience for our guests. Looking forward to serving you again soon!
   

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5. D

   Dwight

   Berlin

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food! J Ayala provided great customer service for my wife birthday and our anniversary! Definitely will be back!
   

   Benihana - Dallas, TXResponded 2 days ago

   Hey, Dwight! We're over the moon to hear that you had such a wonderful experience celebrating your wife's birthday and your anniversary with us at Benihana - Dallas! It's fantastic that our team could make your special day even more memorable. We're glad you enjoyed our food and found it to be of great value. Your kind words mean a lot to us. We look forward to serving you again soon. Best regards, The Management Team
   

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6. C

   Cedric

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a good time and great food at Benihana!! See ya soon
   

   Benihana - Dallas, TXResponded 5 days ago

   Hey Cedric! We're thrilled to hear that you always have a good time at Benihana - Dallas! Your kind words about our food and service truly mean a lot to us. We're looking forward to serving you again soon. Thanks for choosing us and for your continued support! Best, The Management Team
   

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7. k

   katy

   Dallas

   2 reviews

   vip
   4.0

   2 reviews

   Dined on November 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our chef was in a bad mood and sad and didn't talk to us. It was my daughters fourth birthday and it was awkward. William was basically silent and u go for the performance and the show
   

   Benihana - Dallas, TXResponded on November 22, 2024

   Dear Kati! Thanks for the review. We're sorry to hear that your visit to Benihana - Dallas didn't go as planned on your daughter's special day. We understand how special such occasions are and we regret any discomfort caused by the chef's behavior. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make your experience a memorable one.
   

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8. B

   Bill

   Dallas

   1 review

   5.0

   1 review

   Dined on November 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   You pay a bit more, but the ambiance, staff and great food that is prepared expertly are worth it.
   

   Benihana - Dallas, TXResponded 7 days ago

   Hi, Bill! Thank you so much for your kind words. We're thrilled to hear that you enjoyed our food and found our staff to be excellent. We understand that our prices might be a bit higher than your usual dining experience, but we believe it's worth it for the quality of service we provide. We strive to provide an exceptional dining experience and your feedback helps us do just that. We look forward to serving you again soon. Best regards, Benihana - Dallas Management Team
   

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9. T

   Taber

   Dallas

   3 reviews

   4.0

   3 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Our chef had zero personality this time which was a buzzkill. But food was great as usual.
   

   Benihana - Dallas, TXResponded on November 18, 2024

   Thanks for the review, Taber! We're thrilled to hear that you enjoyed the food and found value in your experience at Benihana - Dallas. We're sorry to hear that the chef's personality didn't meet your expectations this time. We always aim to provide a unique dining experience and we appreciate your feedback as it helps us improve. We hope to see you again soon.
   

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10. Q

    Qu

    Charleston

    4 reviews

    vip
    5.0

    4 reviews

    Dined on November 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    LOVED CHEF GENO! I’ve never been a big hibachi person, but after the experience our group had last night I’ll be back.
    

    Benihana - Dallas, TXResponded on November 17, 2024

    Hi, Qu! Thank you so much for your wonderful review! We're thrilled to hear that you loved your experience at Benihana - Dallas. It's always a pleasure to have you and your group enjoy our chefs' creativity. We're delighted that you found our chefs creative and exciting. We strive to provide an exceptional dining experience and your feedback is a testament to our efforts. We look forward to serving you and your group again soon. Best regards, The Management Team
    

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