Benihana - Denver, CO

Review summary

1. J

   Jack

   Denver

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 2

   I've been a benihana veteran. I typically go to the westminster benihana and have found a much more pleasant experience there. Last night is seemed as though my tables hood wasn't on smoking us all out from the cooking. The chef we had was kind but didn't seem to have the same showmanship I've come to expect from this establishment. The meal and ingredients were great as always. Lastly it was too loud to carry on a conversation with the person next to me. It wasn't very befitting of a restaurant of this caliber.
   

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2. L

   Lisa

   Denver

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 2

   There was a hair in ur food actually on two different plates we bought this to our servers attention after doing so the server was rude to my family I’ll never go to this location ever again
   

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3. R

   Roxanna

   VIP

   Denver

   6 reviews

   2.0

   6 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 3

   Way over Priced! $450 for 4 adults with 2 kids. Some alcohol but not significant. Service was fine, staff was upbeat and helpful, cook did well and the food was good. Noise level was high, but there were a lot of people waiting, so it must be okay... For me, way too expensive for the dining experience.
   

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4. M

   Mellie

   Denver

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 5
   3. Service 3
   4. Ambience 4

   No cheaper lunch prices offered. Late seating our reservation. Chef was unskilled. Strong cleaner smell at grill
   

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5. P

   Peter

   Denver

   6 reviews

   2.0

   6 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Not a good experience. Suggested others try different place or at least different location. We weren’t seated until 45 min after our reservation. They added an extra person to our table which made it very cramped. The noise level is ridiculously loud. Our server would disappear for 10 min at a time which meant the dinner lasted forever. Finally had to ask someone else to go find him. The “entertainment” show from the chef was very ho hum. The waiting area was way too crowded. The food was ok, but definitely over priced. There are better hibachi places around the Denver area. This one is not good.
   

   Benihana - Denver, COResponded 1 day ago

   Thanks for visiting us, Peter. We're truly sorry to hear about your disappointing experience at Benihana - Denver, CO. We understand that your seating and dining experience did not meet your expectations, and we apologize for the inconvenience caused by the additional guest. We also acknowledge your feedback on the noise level and the entertainment show. We strive to provide a comfortable and enjoyable dining environment for all our guests, and we regret that we fell short this time. We appreciate your suggestion about other hibachi locations and we will take it into consideration. We hope to have the opportunity to serve you again and provide a better experience. Best regards, The Management Team
   

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6. l

   lindsey

   Denver

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Don't waste your time or money. This place used to be fantastic, now it's just another overpriced lackluster restaurant. I grew up going to Benihana and the food, service and the "show" from the staff was always wonderful. I took my daughter there for her birthday lunch and while the server and cook were friendly, they couldn't get us out of there fast enough and the cook just went through the motions of cooking the food without a single "show" item and barley engaged with the table. Over the past years the experience has declined, and the prices have skyrocketed so drastically that we won't be back anymore.
   

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7. OT

   OpenTable Diner

   Denver

   7 reviews

   5.0

   7 reviews

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great time celebrating two birthdays! Party of 10. The server was great. Maddie was great. ! The Chef Junior was very good ! Cooked up the food perfectly delicious.
   

   Benihana - Denver, COResponded 7 days ago

   Dear Guest! Thank you for choosing Benihana - Denver, CO for your birthday celebrations! We're thrilled to hear that you had a great time and that your party of 10 enjoyed our food and service. We're also glad to know that our Chef Junior did a great job! We strive to provide our guests with the best dining experience and your feedback is a testament to our efforts. We look forward to welcoming you back for more celebrations! Best wishes, The Management Team
   

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8. K

   Kevin

   Denver

   3 reviews

   4.0

   3 reviews

   Dined on February 17, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The evening that we went to Benihana to celebrate my daughter's boyfriend's birthday - Benihana was packed! People were waiting everywhere. At one point, one of the waiters brought out sushi for everyone waiting. It was a really nice gesture. Given the number of people waiting, I thought that the host did a good job of communicating with us and seating everyone. Every hibachi grill in the restaurant was on! It was a crazy atmosphere. You just have to be prepared for a busy evening and practice patience. Our waiter, Adam, was great. Once we were seated, he was very efficient in getting our drink order and drinks to us. He let me know that he had to go back to the bar because it was behind with the restaurant full to capacity even before I asked. I didn't feel like it took very long at all for him to bring me my drink, and before we knew it, Phil was cooking up our meal. Phil is one of those chefs who is also a comedian. He kept us laughing, and the kid inside me really loved his onion ring volcano and special effects. We had a wonderful evening and meal.
   

   Benihana - Denver, COResponded 1 day ago

   Hi Kevin, Thank you for choosing Benihana - Denver, CO for your daughter's birthday celebration! We're thrilled you enjoyed the sushi and our host's gesture. We understand the busy atmosphere can be a challenge, and we're glad our staff was efficient in serving you. We're glad you had a good time with us and enjoyed the food. We hope to welcome you back soon! Best, Benihana - Denver, CO Management Team
   

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9. K

   Kelly

   Denver

   7 reviews

   3.0

   7 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   We went for my birthday, had a birthday coupon, however, they did not honor it because it was a Saturday. I guess they only accept the Monday-Thursday. And for the same price, you get a much better experience at Mt Fuji. We didn’t have any table participation from the Chef (like the broccoli fling or the sake/lemonade). And we didn’t get noodles or any veggies (only got 4 small pieces of zucchini). Overall the staff was nice and prompt but the restaurant just wasn’t the same fun experience we had at Mt Fuji.
   

   Benihana - Denver, COResponded on February 17, 2025

   Thanks for the feedback, Kelly. We're sorry to hear that your birthday celebration didn't meet expectations due to the special day. We understand that our prices may be higher during Saturdays, and we apologize for any disappointment caused. We're glad to hear that our staff was nice and prompt, but we regret that other aspects fell short. Your comments will definitely be taken into consideration as we strive to improve and offer a better dining experience. We hope you'll give us another chance to impress you in the future. Best, Benihana - Denver, CO Management Team
   

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10. E

    Eddie

    Unspecified

    1 review

    3.0

    1 review

    Dined on February 15, 2025

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 5

    We had a amazing time celebrating Valentine’s Day!
    

    Benihana - Denver, COResponded on February 16, 2025

    Thanks for visiting us, Eddie! We're thrilled to hear that you had an amazing time celebrating Valentine’s Day at Benihana - Denver, CO. We always strive to provide top-notch service, so we're glad you appreciated it. We noticed that you rated our food a bit lower, and we appreciate the feedback. We will certainly work on improving our food quality. We hope to see you again soon for another memorable dining experience!
    

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