Benihana - Dulles, VA

Review summary

1. K

   Kathleen

   Washington DC

   17 reviews

   5.0

   17 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous food & experience, as always! Excellent service.
   

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2. J

   James

   Dallas

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   I’m absolutely shocked at how far this restaurant has fallen. What used to be a go-to spot for a great night out has completely fallen apart. Our New Year’s Eve dinner was supposed to be memorable, and it was—but for all the wrong reasons. Let’s start with the food. The filet mignon? Fatty and riddled with gristle, it was more like something you’d find at a questionable buffet than a premium steakhouse like Benihana. The chicken tasted like a rubber tire—overcooked and dry. And the shrimp? Truly inedible. It had the texture of an old sponge and a taste that made me question if it had been sitting in the freezer since last year. The chefs? Well if you’re expecting the lively hibachi experience—flames, jokes, onion volcanoes—you’ll be sorely disappointed. Our chef seemed lost. There was no energy, no show, and at one point, he actually mixed up orders and looked confused about what he was cooking. Looking around it seemed the same at other tables (no shows / no energy). The prices? 17.50 for a can Sapporo beer! Yes, you read that right—seventeen dollars and fifty cents for a can of beer you can get at the grocery store for a fraction of that. It’s truly baffling how this place is still in business. Between the atrocious food, lackluster service, and absurd prices, it feels like they’re coasting on their past reputation. Do yourself a favor and avoid it at all costs. Never again, Benihana. Spent 375 including tip. Entire experience was just flat out terrible. Management should be ashamed.
   

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3. C

   Chris

   Washington DC

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Everything good. Not worth the price though.xxxxxx
   

   Benihana - Dulles, VAResponded 3 days ago

   Dear Guest, thank you for choosing Benihana for your dining experience. We’re grateful for your review and pleased to hear that you enjoyed your visit. We look forward to having you with us again!
   

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4. C

   CHRIS

   Washington DC

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Over priced, small portion, and mediocre taste. Will not visit again.
   

   Benihana - Dulles, VAResponded 3 days ago

   Dear guest, thank you for sharing your experience. We regret that we didn’t meet your expectations on this occasion. Your feedback helps us improve, and we’d be grateful for the opportunity to make things right. Please contact us through our “Contact Us” page on our website.
   

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5. T

   Tiffany

   Washington DC

   10 reviews

   1.0

   10 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Regrettably, this was one of the worst experiences I've ever had at Benihana. I've frequented this restaurant around the US for the past 30 years and don't ever recall an experience such as this. The cook coughed the entire time while preparing our meal and he was totally inexperienced in preparing our meal. The waiter's service sort of made up for the less than stellar meal that was prepared for my family and me.
   

   Benihana - Dulles, VAResponded 3 days ago

   Dear valued guest, thank you for your feedback. We're sorry that your experience didn’t meet expectations. We’d love the opportunity to improve and provide a better visit next time. Please reach out to us by visiting our "Contact Us" page on our website.
   

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6. D

   Danielle

   Tampa

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Unfortunately, very disappointing almost every order at our table was incorrect 
   

   Benihana - Dulles, VAResponded 3 days ago

   Dear guest, thank you for your review. We apologize if we fell short of delivering the experience you expected. We are always looking to enhance our service and would appreciate any further information you can provide. Please contact us through our “Contact Us” page on our website.
   

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7. A

   Aaron

   Washington DC

   1 review

   1.0

   1 review

   Dined on December 26, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   I was expecting the impressive Benihana experience that I had heard about. Our waiter was great and personable, but our chef appeared to be a trainee. She dropped her utensils several times, overcooked the lobster, and did not put on a show of any kind. I ordered the wagyu for my wife and the wagyu was absolutely terrible quality meat, it had the marbling of a “select” ribeye, which is to say, none at all. I’m not willing to say for sure it was not Wagyu, but let me put it this way: I have ordered Wagyu both at restaurants and at home. This was either the Wagyu reject pile or not Wagyu at all. All in all, I have had better experiences and better food at Japanese steakhouses in stop malls at 1/3rd the price. Really disappointing and based on this experience, I would never go back.
   

   Benihana - Dulles, VAResponded 3 days ago

   Dear valued guest, we’re sorry that your recent visit did not meet your expectations. Your feedback is important to us, and we would like to understand more about your experience. Please reach out to us by visiting our “Contact Us” page on our website.
   

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8. J

   James Dana

   VIP

   Washington DC

   39 reviews

   4.0

   39 reviews

   Dined on December 26, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   We loved our chef, Annalisse. She was personable, charming and obviously loved her job.
   

   Benihana - Dulles, VAResponded 3 days ago

   Thank you for your kind review! We’re thrilled to hear you enjoyed your dining experience and we hope to see you again soon.
   

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9. C

   Carol

   Washington DC

   4 reviews

   4.0

   4 reviews

   Dined on December 25, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   For Christmas and its busyness, it was very good. As always the Benihana experience is great. A wonderful presentation of great food.
   

   Benihana - Dulles, VAResponded 3 days ago

   Thank you for your kind review! We’re thrilled to hear you enjoyed your dining experience and we hope to see you again soon.
   

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10. OT

    OpenTable Diner

    Washington DC

    1 review

    3.0

    1 review

    Dined on December 24, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    Christmas Eve Dinner was tasty but Benihana was short on staff. We did not get drink refills and had to ask three times. Two of our party did not get their rice until the meal was over. Again we asked for our rice three times.
    

    Benihana - Dulles, VAResponded 3 days ago

    Dear valued guest, thank you for your feedback. We're sorry that your experience didn’t meet expectations. We’d love the opportunity to improve and provide a better visit next time. Please reach out to us by visiting our "Contact Us" page on our website.
    

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