Benihana - Encino, CA

Review summary

1. N

   Neal

   Los Angeles

   69 reviews

   5.0

   69 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great Chef-Joe ! very entertaining and listened to what changes we neede!
   

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2. L

   Lauren

   VIP

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 1

   This place is insanely crowded and loud. The staff are overwhelmed and generally seem over it. The food was pretty good through it all, but don’t go expecting a fun show or a relaxing dinner.
   

   Benihana - Encino, CAResponded 2 days ago

   Hey, Lauren! Thank you for taking the time to share your experience at Benihana - Encino. We're sorry to hear that your visit was a bit chaotic, but we're glad to hear that you found the food to be pretty good. We're always striving to create a fun and relaxing atmosphere for our guests. We appreciate your feedback and will use it to improve our service. We hope to see you again soon!
   

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3. S

   Stephanie

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hunter was our chef. And he did an amazing job. So friendly to talk to. Also handled an annoying customer very well.
   

   Benihana - Encino, CAResponded 2 days ago

   Hey Stephanie! Thanks for the feedback! We're thrilled to hear that you had a great experience with our chef and that he made your visit to Benihana - Encino even more enjoyable. We're also glad to know that our team was able to handle your customer's behavior well. We strive to provide friendly and efficient service to all our guests. We appreciate your kind words and look forward to serving you again soon. Best regards, The Management Team
   

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4. B

   Barry

   VIP

   Los Angeles

   20 reviews

   5.0

   20 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This Benihana is the very best in CA. The chefs are awesome in preparation and entertainment. The quality of the food is exceptional and the waiters have personalities that make the experience worth waiting for.
   

   Benihana - Encino, CAResponded 1 day ago

   Hey Barry, we're overjoyed to hear that you had a fantastic experience at Benihana - Encino! It's wonderful to know that our chefs, waitstaff, and the quality of our food made your visit truly enjoyable. We're thrilled that we could provide you with a memorable dining experience. Thank you for taking the time to share your positive feedback. We look forward to welcoming you back soon!
   

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5. D

   Daniela

   Los Angeles

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our chef Miguel was exceptional!!!! Perfect place to celebrate a birthday and they are gluten friendly when asked.
   

   Benihana - Encino, CAResponded 2 days ago

   Dear Daniela! Thanks for visiting us at Benihana - Encino! We're thrilled to hear that you had a memorable experience celebrating your birthday with us. We take pride in our gluten-free options and we're glad you appreciated them. We're also pleased to know that our chef Miguel made your visit exceptional. Your kind words are a testament to the hard work our team puts in every day. We hope to see you again soon for another special occasion or just a casual meal.
   

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6. T

   Tamara

   Los Angeles

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food . But they were running 30 minutes late. It’s very inconvenient.
   

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7. M

   Megan

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Super fun / great energy in the restaurant. Loud but friendly! Met new friends at the table next to us / chef and server were lovely and food was great. Really had a great time.
   

   Benihana - Encino, CAResponded 3 days ago

   Hey, Megan! Thank you so much for your wonderful review! We're thrilled to hear that you had a great time at Benihana - Encino. It's great to know that our team and food made your visit enjoyable. We're glad that you enjoyed your meal and found our team to be lovely and fun. We strive to make every guest feel like a new friend, and we're glad we succeeded in your case. We look forward to serving you again soon!
   

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8. J

   Juan

   Los Angeles

   2 reviews

   3.0

   2 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   My Party arrived 10 minutes early and somehow we were seated 35 minutes late. They kept leading people that came after us go ahead of us. We did not even receive an apology from anyone.
   

   Benihana - Encino, CAResponded 4 days ago

   Thanks for the review, Juan! We're sorry to hear about your recent experience at Benihana - Encino. We understand how frustrating it must have been to arrive on time only to be seated late. It's certainly not the standard we aim for. We appreciate your patience and understanding, and we hope this incident won't deter you from visiting us again. We look forward to serving you better in the future.
   

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9. M

   Maria

   VIP

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’m so bad with names but our chef & waitress were absolutely amazing !! The food was the best we’ve had in all of our many times there. Our waitress was funny, on top of it, overall great. My respects to her
   

   Benihana - Encino, CAResponded 4 days ago

   Hello Maria, We're thrilled to hear that you had such a wonderful experience at Benihana - Encino! It's fantastic to know that our chef and waitress made your visit memorable. We're also glad that you found the food and service to be the best you've ever experienced. Your kind words mean a lot to us. We look forward to serving you again soon. Best regards, The Management Team
   

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10. J

    Jason

    VIP

    Los Angeles

    78 reviews

    5.0

    78 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food. Great service. Great staff. Great drinks. Great ambiance. Will be back again and again!!!
    

    Benihana - Encino, CAResponded 2 days ago

    Hi Jason! We're thrilled to hear that you enjoyed your visit to Benihana - Encino! It's wonderful to know that our food, service, staff, and ambiance met your expectations. We strive to provide our guests with an exceptional dining experience, and your review is a testament to our efforts. We're looking forward to your next visit. Best regards, The Management Team
    

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