Benihana - Indianapolis, IN

Name: Benihana - Indianapolis, IN
Address: 8830 Keystone Crossing, Indianapolis, IN, United States, 46240
Telephone: (317) 846-2495
Price range: 30 $ ou moins
Rating: 4.2

4.2

4,2

3091 commentaires

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

23 nov. 2024

19 h 00

Réservée 45 fois aujourd'hui

Idéal pour les groupes
Bien pour les occasions spéciales
Adapté pour les enfants

Bienvenue au Benihana pour une expérience culinaire hors du commun ! Vous serez assis en groupe à des tables communes, où votre chef personnel s'adonnera devant vous à l'art ancien du Teppanyaki. Maniant ses ustensiles avec dextérité, il élaborera devant vous ses créations culinaires, steak savoureux, poulet tendre ou fruits de mer succulents, qui ne manqueront pas de combler votre palais et de ravir vos yeux. Vous pourrez également déguster des sushi préparés par un chef talentueux et des cocktails maison. Le Benihana Indianapolis est situé sur Keystone Passage Road, juste derrière le Fashion Mall. Il propose une banzai hour, du lundi au jeudi de 17h00 à 19h00 et le vendredi de 16h00 à 19h00. Profitez de nigiris frais, de sashimis spéciaux, de makis et d'entrées chaudes ou froides. Du lundi au jeudi, le Benihana rouvre pour le souper et la banzai hour à 17h00.

Commande en livraison ou à emporter

Sections du restaurant

Informations supplémentaires

Style de restauration
Décontracté
Prix
30 $ ou moins
Cuisines
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11H00–22H00 ven., sam. 11H00–23H00
Numéro de téléphone
(317) 846-2495
Site Internet
https://www.benihana.com/
Options de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Lieux
8830 Keystone Crossing, Indianapolis, IN 46240
Quartier
Castleton / Keystone Crossings
Rue transversale
Sheraton Hotel
Parking details
Stationnement privé
Renseignements supplémentaires:
5à7, Apéritif et coquetel, Bar complet, Bar/Lounge, Bière, Livraison, Non-fumeur, Options sans gluten, Végétalien, Vin

L'opinion de 3 091 personnes

Évaluation globale (notes et commentaires)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent soumettre des commentaires avec des notes

4.2

4,2 selon des cotes récentes

4,3Nourriture
4,2Service
4Ambiance
3,7Valeur

Bruit • Moyen

3 091 commentaires

t
tishema
Indiana
10 commentaires
4.0
10 commentaires
Y est allé il y a 2 jours
1. Cote globale 4
2. Nourriture 5
3. Service 1
4. Ambiance 2
The new manager Eric the one who seems to be so polite is a rude ssa. I wish Rose would come back. Otherwise my cook was amazing and food was great
Benihana - Indianapolis, INA répondu aujourd'hui
Thanks for the review, Tishema! We're thrilled to hear you enjoyed your experience at Benihana - Indianapolis. We're glad you found our staff to be polite and our food to be great. We're sorry to hear about your experience with the service. We assure you, it's not our intention to make a negative impact on our customers. We appreciate your feedback and will use it to improve. We hope to see you again soon.
Ce commentaire est-il utile?
N
Natalie
Indiana
1 commentaire
2.0
1 commentaire
Y est allé il y a 3 jours
1. Cote globale 2
2. Nourriture 4
3. Service 2
4. Ambiance 2
Very slow service. Sat and waited for a chef for over an hour. Food was good once served.
Benihana - Indianapolis, INA répondu il y a 2 jours
Dear Natalie! Thanks for the feedback. We're sorry to hear that your experience at Benihana - Indianapolis didn't meet your expectations. We strive to provide excellent service and delicious food, and it's clear we fell short during your visit. We appreciate your patience and understand how frustrating it can be to wait for service. We'll definitely take your comments into consideration as we continually work to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again and provide a better experience.
Ce commentaire est-il utile?
A
Angie
Chicago
3 commentaires
2.0
3 commentaires
Y est allé il y a 6 jours
1. Cote globale 2
2. Nourriture 3
3. Service 3
4. Ambiance 3
Felt very overpriced. Got our order wrong a few times and then charged incorrectly. Disappointed for what we paid.
Benihana - Indianapolis, INA répondu il y a 4 jours
Hi, Angie! We're really sorry to hear about your disappointing experience at Benihana - Indianapolis. We pride ourselves on delivering excellent service and it seems we missed the mark during your visit. We're sorry for the confusion about the order and the billing issue as well. We appreciate your feedback as it helps us to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to show you the high-quality service and food that we're known for. Best, The Management Team
Ce commentaire est-il utile?
S
Stacy
Indiana
1 commentaire
5.0
1 commentaire
Y est allé le 15 novembre 2024
1. Cote globale 5
2. Nourriture 5
3. Service 5
4. Ambiance 5
I absolutely love the seafood and ginger dipping sauce. I always buy a pint of the salad dressing and ginger sauce!
Benihana - Indianapolis, INA répondu il y a 6 jours
Hello Stacy! Thanks for the review! We're thrilled to hear that you enjoy our ginger dipping sauce and seafood. Your kind words about our salad dressing and ginger sauce have made our day! We're always striving to provide the best value possible, so we appreciate your feedback on this. We hope to see you again soon at Benihana - Indianapolis.
Ce commentaire est-il utile?
Y
Yasmin
Chicago
1 commentaire
3.0
1 commentaire
Y est allé le 9 novembre 2024
1. Cote globale 3
2. Nourriture 4
3. Service 1
4. Ambiance 2
I missed my concert due to very delayed service. The waitress did not bring our drinks. The other people at the table were brought their drinks when we had already paid and were about to leave
Benihana - Indianapolis, INA répondu le 11 novembre 2024
Thanks for the feedback, Yasmin! We're sorry to hear about your experience at Benihana - Indianapolis. It's very disappointing to hear about the service issues you faced. We understand how frustrating it can be to miss a show due to our service, and we apologize for any inconvenience caused. We're taking your feedback seriously and will address this issue to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make your dining experience better. Thanks again for your patience.
Ce commentaire est-il utile?
S
Shenaa
Indiana
1 commentaire
1.0
1 commentaire
Y est allé le 6 novembre 2024
1. Cote globale 1
2. Nourriture 5
3. Service 1
4. Ambiance 2
I made an 8:30pm reservation and we were not seated until 9:30pm. I had my two year old niece with me and she was getting antsy and when the server brought out drinks he gave my niece her milk last even though everyone could clearly hear her asking for milk. Just not very good customer service l, which is not my usual experience. The server wasn’t very into it and it just was a very disappointing experience.
Benihana - Indianapolis, INA répondu le 7 novembre 2024
Hey Shenaa! Thanks for the feedback. We're sorry to hear about your recent experience at Benihana - Indianapolis. It's disappointing to hear that the service didn't meet your expectations, especially with the timing of your reservation and the mix-up with the milk. We strive to provide excellent customer service and it's clear we missed the mark during your visit. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We appreciate your honesty and hope you'll give us another chance to make it right. Best regards, The Management Team
Ce commentaire est-il utile?
D
Dana
Indiana
3 commentaires
5.0
3 commentaires
Y est allé le 29 octobre 2024
1. Cote globale 5
2. Nourriture 5
3. Service 5
4. Ambiance 5
Our chef was great. I have been coming for years he is one of best Name may have been Ronaldo anyway, good time.
Benihana - Indianapolis, INA répondu le 31 octobre 2024
Dear Dana! Thanks for the review! We're thrilled to hear that you've enjoyed your experiences at Benihana - Indianapolis. It's fantastic to know that our chef made a lasting impression on you. We appreciate your continued patronage and look forward to serving you again soon. Thanks again for your feedback!
Ce commentaire est-il utile?
OT
Client d'OpenTable
Indiana
2 commentaires
2.0
2 commentaires
Y est allé le 25 octobre 2024
1. Cote globale 2
2. Nourriture 1
3. Service 2
4. Ambiance 2
I have not been to this location in about 10 yrs. Food quality was not good. Sushi rolls were not fresh. The location seemed a little ran down. Very disappointing.
Benihana - Indianapolis, INA répondu le 27 octobre 2024
Dear Guest! Thanks for visiting us at Benihana - Indianapolis. We're truly sorry to hear about your disappointing experience. We pride ourselves on the quality of our food and it's clear we missed the mark this time. We take your feedback seriously and will address the issues you've mentioned with our food quality and ambiance. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope we can serve you again in the future and provide a better experience.
Ce commentaire est-il utile?
P
Peggy
Indiana
2 commentaires
5.0
2 commentaires
Y est allé le 21 octobre 2024
1. Cote globale 5
2. Nourriture 5
3. Service 5
4. Ambiance 3
We had the pleasure of being at the table alone, so the chef prepared food just for us. It was, in all honesty, one of the best meals we've ever had a Benihana. My scallops and my husband's chateaubriand were cooked to perfection. And our server was attentive and very kind.
Benihana - Indianapolis, INA répondu le 23 octobre 2024
Dear Peggy! Thanks for the review! We're thrilled to hear that you and your husband had such a wonderful experience at our Benihana - Indianapolis location. It's great to know that our team was able to create a special dining experience for you, and that the scallops and chateaubriand hit the spot! We appreciate your kind words about our service. We're always striving to improve, and your feedback is invaluable. We hope to see you again soon!
Ce commentaire est-il utile?
M
Martha
Indiana
13 commentaires
2.0
13 commentaires
Y est allé le 20 octobre 2024
1. Cote globale 2
2. Nourriture 3
3. Service 2
4. Ambiance 2
We went for my grandson’s birthday, made reservations for 6 pm got seated at 6:15. Our Hibachi cook was a hispanic woman who spoke very little English, no show, no smile, just cooked. She over-seasoned the food with salt and pepper. Waitress never came back for refills. There were lots of birthday’s being celebrated and I asked for the to celebrate my grandson. No one ever came over and even acknowledged him. Finally we ended up sitting for 10 minutes after we were finished because the waitress never brought our bill. When we left I asked to speak to the manager, she said the hibachi cook was new and so we should give her grace because they are hard to find. She then asked who our waitress was, and said she would address the celebration not taking place. $200 for a birthday meal for 3 people , no alcohol, bad service, uncaring management , certainly will never go back or recommend to anyone else. Don’t waste your $$$$!
Benihana - Indianapolis, INA répondu le 22 octobre 2024
Dear Martha! We apologize for any inconvenience this may have caused and we thank you for taking the time to share your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
Ce commentaire est-il utile?

FAQ

Benihana - Indianapolis, IN offre la livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Indianapolis, IN a été coté 4,2 étoiles par 3091 clients d'OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et la taille du groupe sur OpenTable.

Effectuer une réservation

2 personnes

23 nov. 2024

19 h 00

Réservée 45 fois aujourd'hui

Commande en livraison ou à emporter

Carte Google pour le restaurant Benihana - Indianapolis, IN

8830 Keystone Crossing, Indianapolis, IN 46240

Sections du restaurant

Informations supplémentaires

Rue transversale
Sheraton Hotel
Quartier
Castleton / Keystone Crossings
Heures d'ouverture
lun.–jeu., dim. 11H00–22H00 ven., sam. 11H00–23H00
Prix
30 $ ou moins
Cuisines
Japonaise
Style de restauration
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement privé
Options de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires:
5à7, Apéritif et coquetel, Bar complet, Bar/Lounge, Bière, Livraison, Non-fumeur, Options sans gluten, Végétalien, Vin

Site Internet
https://www.benihana.com/
Numéro de téléphone
(317) 846-2495
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Indianapolis, IN

Effectuer une réservation

Commande en livraison ou à emporter

Sections du restaurant

Informations supplémentaires

Menu

L'opinion de 3 091 personnes

Évaluation globale (notes et commentaires)

FAQ

Benihana - Indianapolis, IN offre-t-il la livraison par l'entremise d'OpenTable, ou les plats à emporter?

Comment le restaurant Benihana - Indianapolis, IN est-il coté?

Est-ce que le restaurant Benihana - Indianapolis, IN accepte les réservations présentement?

Effectuer une réservation

Commande en livraison ou à emporter

Sections du restaurant

Informations supplémentaires