Benihana - Lombard, IL

Review summary

1. H

   Holly

   Chicago2 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   It was an Incredibly expensive for a sub-par experience
   

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2. A

   Ashley

   Chicago1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Juan and Jian were fantastic! Food was good, service was good! We celebrated my son’s birthday.
   

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3. M

   Mike

   Chicago1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The food was definitely not worth the price. What you’re paying for is the food cooking performance which mine was subpar and lacked enthusiasm. Would not recommend 
   

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4. T

   Terri

   Chicago1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The restaurant was old and felt run down. It was very noisy. My server rushed me and my guests with ordering. She did not explain the menu or our choices clearly. Was very expensive for the quality of food received. Food was not flavorful. Not what I remembered or expected. I will not be back. Very disappointed.
   

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5. c

   carol VIP

   Dallas28 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had the hibachi steak and chicken fried rice, and it was delicious. The soup was hot and I love the dressing on the salad. The chef always makes it fun.
   

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6. R

   Rosemary

   Chicago12 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Benihana is always a treat for us - flavorful food, skillfully prepared.
   

   Benihana - Lombard, ILResponded 3 days ago

   Thanks for the review, Rosemary! We're thrilled to hear that you always enjoy your visits to Benihana - Lombard, IL. It's wonderful to know that our flavorful food and skillfully prepared dishes consistently meet your expectations. We noticed your rating on value and we appreciate your feedback. We're always working to provide the best experience for our guests. We hope to see you again soon!
   

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7. M

   Margaret VIP

   Chicago33 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I had a great lunch and enjoyed our discussion with a cute family of four. The chief and service was outstanding as usual. We even brought home a dinner for my son , who was very happy to see. Thanks again for another great meal!
   

   Benihana - Lombard, ILResponded 3 days ago

   Thanks for the review, Margaret! We're thrilled to hear that you and your husband had a great lunch at Benihana - Lombard, IL. It's always a pleasure to serve you and your family, and we're glad to hear that you had a nice discussion with the kids. We're also glad that you brought home a dinner for your son! Your kind words mean a lot to us. We look forward to serving you again soon.
   

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8. M

   Mark

   Chicago19 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a nicd experience dining at Benihana. Love it.
   

   Benihana - Lombard, ILResponded 5 days ago

   Hello Mark, Thank you for your wonderful review! We're thrilled to hear that you always have a great dining experience at Benihana - Lombard, IL. It's fantastic to know that you love our restaurant. We strive to provide top-notch service and delicious food, and it's heartening to know we've succeeded in our endeavor. We look forward to serving you again soon! Best Regards, The Management Team
   

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9. P

   Paul VIP

   Chicago29 reviews

   1.0

   Dined on March 29, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Filet mignon was overcooked and received our onions at the end of the meal. The cook was overwhelmed.
   

   Benihana - Lombard, ILResponded 6 days ago

   Thanks for visiting us, Paul. We're truly sorry to hear about your experience at Benihana - Lombard, IL. It's disappointing to know that the filet mignon and our onions did not meet your expectations. We pride ourselves on our culinary skills and it's clear we fell short this time. Your feedback is invaluable to us and we'll certainly use it to improve. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

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10. K

    Kim

    Chicago3 reviews

    5.0

    Dined on March 29, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Cooks talented, staff friendly. All go above and beyond.
    

    Benihana - Lombard, ILResponded 1 day ago

    Thanks for the review, Kim! We're thrilled to hear that you had a great experience at Benihana - Lombard, IL. It's wonderful to know that our talented cooks and friendly staff added to your positive experience. We strive to provide an exceptional dining experience and your kind words are a testament to our efforts. We look forward to welcoming you back soon!
    

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