Benihana - Maple Grove, MN

Review summary

1. L

   Lisa

   Minneapolis

   4 reviews

   2.0

   4 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   The table we sat at was so cold it felt like I was eating in a wind tunnel. Our waitress didn’t come back for refills until the meal was almost over and the chef added so much salt to the food I kept thinking he forgot he salted everything and added salt at least 3 times to everything he cooked. The 20% service fee that’s automatic I know why now, the service was poor at best. Severely disappointed in one of my top 5 restaurants!
   

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2. K

   Kathleen

   Milwaukee

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   The temperature was freezing and they said there's nothing they could do about it. Had to wear my coat . Very expensive and the show was not as great as I remembered.
   

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3. C

   Char

   Minneapolis

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   I was very disappointed that I couldn’t use my birthday coupon when I went to celebrate my birthday. My birthday was a week before Christmas and it was hard to schedule a date to to and it expires 1/4/25. The only date I could get was last night 1/3/25. I thought Benihana would bend a little on the day but they wouldn’t. We spent $163. On food and another $24 on one alcohol beverage for 2 people. I figure that was plenty to use the coupon. Why offer it if we couldn’t use it. Your prices were outrageous anyway. If I don’t get any satisfaction from this restaurant, I don’t ever plan to return. I usually go a lot during the day.
   

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4. D

   Danielle

   Minneapolis

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 2

   Chef did a great job. It was very “slow” the day we were in. Waitress was not very attentive, had to find someone to get us boxes so we could leave. No chopsticks, or bag for boxes offered, dishes left in table.I was most frustrated and disappointed they decided they weren’t doing lunch menu that day - many different excuses why. In the end because they were slow. Nowhere on the website or anywhere did it say they weren’t offering lunch menu.We came specifically at a time they served lunch menu. Golden valley was serving lunch menu, I called to see if it was in fact a new thing or just this store choosing. Had I’d known I would have not chosen to dine at this location.
   

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5. A

   Arthea

   Minneapolis

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I came here on my birthday and it was amazing. Jackie was phenomenal. She had a bright spirit she made my day. Awesome. The food was good thank you to our server. I believe his name was Jacob. Everyone was awesome 10 out of 10 hands-down!!!!!
   

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6. B

   Betsy

   Minneapolis

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Our waitress was nice just had too much to do so we were often left without drink refills. The chef was great and entertaining. We were celebrating birthdays but they did not sing as they typically do. At the end I felt horrible because I could not add the tip to my credit card payment as you typically can. I had minimal cash. So here my overworked waitress and chef got less than a typical tip.
   

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7. R

   Rachel

   Minneapolis

   3 reviews

   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was amazing as always and our chef was very entertaining…the wait however was very long. We had a reservation for 7:45 and didn’t get seated until 8:30.
   

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8. J

   James

   Minneapolis

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Had to wait 45 minutes extra for my reservation!! Bathrooms smelled like natural gas leak . Chef was outstanding food was excellent!!! Since they were late on my reservation cost me and extra 45 bucks in the lounge !!
   

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9. J

   JACQUIN

   Minneapolis

   3 reviews

   2.0

   3 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Wait time was advised 20 mins, ended up being 50 mins. After being seated our server was AMAZING. Our chef seemed as if he were new and we were rushed. There were 4 of us that needed soy sauce for our rice which I have never experienced. He has a person, great. The food and show was kind of a let down. Considering there was a smaller child at our table I don't think we got the same/roughly the same entertainment as others got. If you're going to be open on NYE don't make it feel like we're wasting our money by choosing to dine in.
   

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10. J

    Jan

    VIP

    Minneapolis

    11 reviews

    2.0

    11 reviews

    Dined 4 days ago

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3

    We had dinner reservations at 6:45 and had to wait an additional half hour. Was packed and probably overbooked. Once seated our service was pretty good. Our Teppan Chef was not very entertaining at all, we were excited for this because we had someone with that has never been to a hibachi before. Very disappointed. The steak was the worst steak I have ever had, super tough. All for the low price of $358.00, which included 4 people and we each had a cocktail. Way better restaurants for that kind of money. Very unfortunate.
    

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