Benihana - Minneapolis, MN

Review summary

1. J

   Jeff

   Minneapolis

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 1

   Way too expensive for the food, gnats flying in the dining area, chef was entertaining for a 3 year old but not adults, others sitting at our table were rude, they ate with hats on the entire dinner and were in sweat pants. Wont go back again.
   

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2. T

   Tay

   Las Vegas

   4 reviews

   1.0

   4 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Went on a friend date with my friend as I just flew in town.. paid my bill, gave a cash tip and SHEILA still decided to charge my card for another tip
   

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3. C

   Chantel

   Minneapolis

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   They gave me a chefs table birthday certificate. I came to use it along with my husband. The bill ended up being $150. They deducted the $30 from the bill, then added gratuity of $30. So it was a rip off, basically they gave me $30 of then added it back. I will not be returning back.
   

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4. D

   David

   Minneapolis

   33 reviews

   5.0

   33 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Robert was an excellent cook and showman! Our server was equally great (sorry, forgot name).
   

   Benihana - Minneapolis, MNResponded 5 days ago

   Thanks for the review, Dave! We're thrilled to hear that you had an excellent experience at Benihana - Minneapolis. We take pride in our food and service, and we're glad to know that our team was able to provide you with a memorable dining experience. We've noted your feedback about the value and we'll continue to work on providing the best for our guests. We hope to see you again soon!
   

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5. C

   Casey

   Minneapolis

   75 reviews

   5.0

   75 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Benihana is pretty much the same as always. The restaurant is a little run down. Kinda sad. We’ve been going off and on for years. It’s been a while, 6 years I think. Food is the same. Some of it really good like the scallops. I wasn’t as crazy about the fried rice this time. Not sure what’s changed. The other 3 in our party liked it. Our chef/server was great. The other party at our table had two first-timers, ages 7 & 9 (guessing). They loved it. We took lots of food home. Basically Benihana lived up to our age old expectations.
   

   Benihana - Minneapolis, MNResponded 5 days ago

   Hey Casey! Thanks for your feedback. We're glad to hear that you enjoyed our scallops and our chef/server made your experience enjoyable. We're sorry to hear that our fried rice and other dishes didn't meet your expectations this time. We appreciate your loyalty over the years and we're committed to improving our services. We hope to see you again soon at Benihana - Minneapolis. Best, The Management Team
   

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6. D

   Dewane

   Minneapolis

   1 review

   5.0

   1 review

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service from our waitress and cook and great food
   

   Benihana - Minneapolis, MNResponded on November 21, 2024

   Hello, Dewane! Thank you so much for your kind words and the perfect ratings! We're thrilled to hear that you enjoyed our service and food. We strive to provide our guests with the best dining experience possible, and your feedback is a testament to that. We look forward to serving you again soon at Benihana - Minneapolis. Best, The Management Team
   

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7. C

   Cyrus

   Minneapolis

   3 reviews

   vip
   5.0

   3 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, the chef was really good and we had so much fun eating with the people at our table!
   

   Benihana - Minneapolis, MNResponded on November 18, 2024

   Hello, Cyrus! Thank you so much for your wonderful review! We're thrilled to hear that you had a great time dining with us at our table and that you enjoyed our food. It's always our goal to create a fun and memorable experience for our guests. We're grateful for your high ratings and your kind words. We look forward to welcoming you back to Benihana - Minneapolis! Best, The Management Team
   

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8. C

   Carol

   Chicago

   1 review

   3.0

   1 review

   Dined on November 10, 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   Our table for party of 6 had 2 other people added. It was extremely crowded. Service was attentive but rushed. Salads were served as we were still eating soup. Our bills had extra charges for chicken fried rice, but server did not explain it was an up charge when she simply asked if we wanted chicken fried rice. We assumed it was just part of meal price. Our chef was great.
   

   Benihana - Minneapolis, MNResponded on November 11, 2024

   Hello Carol! We appreciate your feedback and are glad you enjoyed our service and food! We apologize for the inconvenience caused by the crowd and understand your concern about the extra charge for chicken fried rice. We assure you this was an oversight and we will review our pricing practices. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We're pleased to hear your chef was great and we hope to serve you again soon. Best, The Management Team at Benihana - Minneapolis
   

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9. T

   Thomas

   Minneapolis

   2 reviews

   5.0

   2 reviews

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a very nice meal. We have eaten there many times. It is a more expensive dinning experience. So be prepared to spend a fair amount of money for your dinner. Tip - Order a couple extra Fried Rice orders to take home and a pint of the Yum-Yum sauce. It will extend your experience for a couple extra days!!
   

   Benihana - Minneapolis, MNResponded on November 12, 2024

   Thanks for the feedback, Thomas! We're thrilled to hear that you enjoyed your meal at Benihana - Minneapolis. We strive to provide an exceptional dining experience and it's great to know that we hit the mark for you. We understand your concern about the cost, and we appreciate your understanding. We're glad you enjoyed our Fried Rice and Yum-Yum sauce. We hope to see you again soon and promise an even more extended experience for you to try. Best, The Management Team
   

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10. J

    Julie

    Minneapolis

    1 review

    5.0

    1 review

    Dined on October 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Very nice experience except prices have gone up far too high since last year. Also, normally the cooks are on top of handing out the Yum Yum sauce or others; but it was really tough to come by tonight. I kept asking rather than being offered.
    

    Benihana - Minneapolis, MNResponded on October 30, 2024

    Thanks for visiting us, Julie! We're glad to hear that you had a nice experience at Benihana - Minneapolis. We understand your concerns about the prices and the lack of Yum Yum sauce. We're always working on improving our services and your feedback is invaluable to us. We hope to see you again soon and provide you with a better experience.
    

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