Benihana - New York, NY

Review summary

1. E

   Elizabeth

   Raleigh

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Giving 3 stars because while our servers, Shine, and our Chef, Sudip, were fantastic, the hosts and the bartender could not have been ruder or more disinterested. When we arrived, they would not seat us until our entire party had arrived, which was fine, except we were the only people in the restaurant and had two disabled adults, one with a walker, who were not able to sit in the tall chairs at the bar while we waited. When we requested a table downstairs (due to the handicaps), the host pointed and said “there’s an elevator over there.” We waited at the bar for our table and the bar tender just informed us that the child with us could not sit at the bar; however he did not once offer us drinks - he just cleaned the bar and ignored us completely. Fun experience with mediocre food once we were seated; host and bartender and the whole arrival experience were off putting. If this wasn’t a family celebration for a child, we would have left and said forget it.
   

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2. E

   Elizabeth

   VIP

   San Diego

   10 reviews

   5.0

   10 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service and food. For being in NYC the prices were really reasonable. We will definitely be back.
   

   Benihana - New York, NYResponded today

   Hey Elizabeth, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our service and food at Benihana - New York, NY. We're glad to know that you found our prices reasonable. We always strive to provide our guests with an exceptional dining experience. We look forward to welcoming you back soon. Best regards, The Management Team
   

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3. A

   Akira

   VIP

   New York City

   41 reviews

   5.0

   41 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It's a definitely fun place to go whether you are a new yorker or traveler. Benihana always provide us good food with good laugh.
   

   Benihana - New York, NYResponded today

   Hey Akira, Thank you so much for your kind words! We're thrilled to hear that you had a good time at Benihana - New York, NY and that our food met your expectations. It's always our goal to provide a fun and memorable dining experience for all our guests. We appreciate your support and look forward to serving you again soon! Best regards, The Management Team
   

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4. R

   Roxi

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience drinks and food was amazing but pricy but it’s always a good time
   

   Benihana - New York, NYResponded 1 day ago

   Hi Roxi, We're thrilled to hear that you had a wonderful experience at Benihana - New York, NY! It's great to know that you enjoyed our drinks and food. We strive to provide an exceptional dining experience and it's always rewarding to hear when we've succeeded. We understand your concerns about the pricing and appreciate your feedback. We're looking forward to your next visit. Best, The Management Team
   

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5. S

   Sharan

   New York City

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was delicious and the service was excellent. I will definitely be back.
   

   Benihana - New York, NYResponded 1 day ago

   Hi Sharan, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our food and service at Benihana - New York, NY. It's always our goal to provide an excellent dining experience for our guests. We noticed that you rated our value 4. We're always working on improving all aspects of our restaurant, and your feedback is invaluable. We hope to see you back soon!
   

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6. J

   Jaheim

   New York City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was good I’d come back the food was really good
   

   Benihana - New York, NYResponded 1 day ago

   Thanks for the review, Jaheim! We're thrilled to hear that you enjoyed your visit to Benihana - New York, NY. It's great to know that you found our food to be really good and that our service met your expectations. We strive to provide our guests with a memorable dining experience and your feedback is a testament to that. We look forward to welcoming you back soon for another great meal. Cheers!
   

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7. R

   Ricardo

   New York City

   4 reviews

   2.0

   4 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 2

   Once and never again. The food is okay but it's a factory and to commercial. They really need to remove a table or 4 and decorate the restaurant better. I been to Benihana London and that one is way better!
   

   Benihana - New York, NYResponded 6 days ago

   Hey Ricardo, Thank you for your feedback. We're glad to hear that you enjoyed our food at Benihana - New York, NY. We understand that you found the decor and setup not to your preference, and we appreciate your suggestion. We strive to create a unique and enjoyable atmosphere for our guests, and your input helps us do just that. We hope to welcome you back soon for a better experience. Best Regards, The Management Team
   

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8. L

   Lexi

   New York City

   1 review

   5.0

   1 review

   Dined on February 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a good experience I really thought it was good. Food was great
   

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   Benihana - New York, NYResponded 6 days ago

   Hi Lexi, Thank you so much for your positive review and for rating us highly. We're thrilled to hear that you enjoyed your dining experience at Benihana - New York, NY. It's always a pleasure to hear when our guests have a great time and appreciate the quality of our food and service. We're committed to providing our guests with an exceptional dining experience and your feedback lets us know we're on the right track. We look forward to welcoming you back soon! Best regards, The Management Team
   

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9. D

   Diane

   VIP

   New York City

   17 reviews

   5.0

   17 reviews

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful, specially, since it was Super Bowl Sunday, and the restaurant wasn’t at all crowded it made for a wonderful experience.
   

   Benihana - New York, NYResponded 7 days ago

   Hi Diane, We're thrilled to hear that you had a wonderful experience at Benihana - New York, NY during Super Bowl Sunday! It's always a special occasion when our guests have the opportunity to dine with us. We're glad that you enjoyed the food and service. We strive to provide an exceptional dining experience for all our guests and your kind words truly made our day. We look forward to welcoming you back soon! Best Regards, The Management Team
   

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10. M

    McKenna

    Central Texas

    2 reviews

    5.0

    2 reviews

    Dined on February 9, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Fun place for the city, good food and family friendly!
    

    Benihana - New York, NYResponded on February 10, 2025

    Hi McKenna, We're thrilled to hear that you enjoyed your visit to Benihana - New York, NY! It's wonderful to know that our family-friendly atmosphere and tasty food made your visit enjoyable. We're grateful for your high ratings and your kind words. We look forward to welcoming you back soon. Best regards, The Management Team
    

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