Benihana - New York, NY

Review summary

1. R

   Robyn VIP

   New York City115 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   The chef was fun but the food was quite salty and the 2 entrees, with no drinks, were not worth $140 plus tip.
   

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2. L

   Leigh

   Unspecified1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent dinner and entertainment. Thanks again for a fun night!
   

   Benihana - New York, NYResponded today

   Thanks for the feedback, Leigh! We're thrilled to hear that you had an excellent dinner and entertainment at Benihana - New York, NY. It's always a pleasure to provide a fun night out for our guests. Your kind words mean a lot to us and we look forward to welcoming you back for another memorable experience. Best regards, The Management Team
   

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3. D

   Darianna

   New York City1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a wonderful place to spend my 15th birthday, I loved it and definitely enjoyed myself to the fullest. Food was absolutely delicious, and the server was so kind and helpful.
   

   Benihana - New York, NYResponded today

   Hi Darianna, We're delighted to hear that you had a wonderful 15th birthday celebration at Benihana - New York, NY! It's great to know that you enjoyed the food and found our service to be helpful. Your kind words mean a lot to us. We look forward to welcoming you back for more memorable experiences. Warm Regards, The Management Team
   

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4. H

   Hilary

   New York City8 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brought my granddaughter for the first time ever!!!
   

   Benihana - New York, NYResponded 1 day ago

   Hey Hilary, we're thrilled to hear that you brought your granddaughter for the first time at Benihana - New York, NY! It's always a pleasure to provide our guests with memorable experiences. We're glad that you enjoyed our food and service. We look forward to serving you again soon. Thanks for your kind words and high ratings!
   

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5. o

   omar

   Palm Springs12 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Aaaaaasaaaasaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa awesome
   

   Benihana - New York, NYResponded 1 day ago

   Thanks for the review, Omar! We're thrilled to hear that you had an awesome experience at Benihana - New York, NY. It's always our pleasure to serve you and we're glad to know we hit the mark. We look forward to serving you again soon.
   

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6. K

   Kimberlly

   New York City3 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Server seemed to be having difficulties dealing with the amount of tables he had. I had to ask the bartender for refills, utensils, napkins, and sauces. The server only had 5 tables of two tops and they all already had food before we could even get our appetizer. I gave him the benefit of the doubt because there was a very rude and demanding table but it just got to a point where he was forgetting about our table completely. I suggest sitting at the bar if you are going to do the four course meal deal. If you’re not, just sit in the regular dining area for the full classy benihana experience.
   

   Benihana - New York, NYResponded 1 day ago

   Thanks for the feedback, Kimberly. We're sorry to hear that your experience at Benihana - New York, NY didn't meet your expectations. We understand how important it is to have attentive service and we apologize for any inconvenience caused. We strive to provide a pleasant dining environment for all our guests and we're sorry to hear that we fell short this time. We appreciate your suggestion about the bar seating and we'll certainly take it into consideration. We hope to have the opportunity to serve you again and provide a better experience.
   

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7. S

   Shaleta

   Richmond1 review

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   No taste to the food service was terrible management was not understanding prices are outrageous for the food offered. Will NEVER GO AGAIN :(
   

   Benihana - New York, NYResponded 1 day ago

   Hi Shaleta, We're truly sorry to hear about your disappointing experience at Benihana - New York, NY. It's clear from your review that we did not meet your expectations, and for that, we apologize. We take pride in our food and service, and it's disheartening to hear that we fell short this time. Your feedback is valuable to us and we'll certainly use it to improve. We hope you'll give us another chance in the future. Best, The Management Team
   

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8. L

   Lenny

   New York City1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Benihana is a fun and unique dining experience, perfect for family outings or celebrations with friends. The teppanyaki show is entertaining—chefs cook right in front of you with flair, humor, and a touch of fire. The food is fresh and flavorful, especially the fried rice, shrimp, and steak. They also offer a nice selection of well-prepared sushi. The atmosphere is lively, and the staff is usually friendly and attentive, though there can be a wait if you don’t have a reservation. It’s a bit on the pricier side, but you’re paying for both the meal and the show. Great spot for making memories.
   

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9. J

   Jack

   Greater Boston6 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Jackson was fantastic, we had a greet meal.
   

   Benihana - New York, NYResponded 2 days ago

   Hi Jack, We're thrilled to hear that you had a fantastic experience at Benihana - New York, NY! It's wonderful to know that our team made your visit memorable. We're glad you enjoyed your meal and found good value in our offerings. Your kind words mean a lot to us and we look forward to welcoming you back soon. Best, The Management Team
   

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10. D

    Dana

    New York City1 review

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Starting from the staff all the way to every bite the experience at Benihanas is the place to go. We had a double date night and had the best time. What I really appreciated was the fact that we had a vegetarian at our table and the chef cooked all his food first to avoid contamination. That attention to detail means so much. Every bite was delish and we can’t wait to return to Benihanas
    

    Benihana - New York, NYResponded 3 days ago

    Hey Dana, Wow, thank you for the glowing review! We're thrilled to hear that you and your date night at Benihana - New York, NY, was the best experience ever. We're glad to hear that you appreciated the attention to detail from our chef, and that your meals were delish. Your kind words mean a lot to us. We look forward to welcoming you back soon. See you at Benihana - New York, NY! Best, The Management Team
    

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