Benihana - Plymouth Meeting, PA

Name: Benihana - Plymouth Meeting, PA
Address: 508 W Germantown Pike, Plymouth Meeting, PA, United States, 19462
Telephone: (610) 832-5924
Price range: 30 $ ou moins
Rating: 3.6

3.6

3,6

2531 commentaires

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

28 nov. 2024

20 h 00

Réservée 11 fois aujourd'hui

Bien pour les occasions spéciales
Idéal pour les groupes
Adapté pour les enfants

Bienvenue au Benihana, qui vous invite à vivre une expérience culinaire incomparable ! Vous serez assis en groupe autour d'un chef personnel maîtrisant l'art ancien du Teppanyaki. Vous pourrez le voir trancher et émincer les aliments pour préparer des plats qui éblouiront vos yeux et raviront vos papilles, que vous choisissiez un succulent steak, un poulet tendre ou de délicieux fruits de mer. Vous pourrez également déguster des sushis préparés par un chef talentueux, ainsi que des cocktails maison. L'établissement est idéalement situé à côté du centre commercial Plymouth Meeting, juste en face d'AMC Theatres. C'est l'endroit idéal pour souper avant d'aller voir un film ou juste après avoir fait les magasins. Vous aurez la possibilité de déguster vos plats préférés même si vous êtes pressé grâce à notre dîner express proposé du lundi au vendredi de 11h00 à 15h00.

Commande en livraison ou à emporter

Sections du restaurant

Informations supplémentaires

Style de restauration
Décontracté
Prix
30 $ ou moins
Cuisines
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11H00–22H00 ven., sam. 11H00–23H00
Numéro de téléphone
(610) 832-5924
Site Internet
https://www.benihana.com/
Options de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Lieux
508 W Germantown Pike, Plymouth Meeting, PA 19462
Quartier
Plymouth Meeting
Rue transversale
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Parking details
Stationnement public
Public transit
Septa Bus Routes include 27, 98 and the L bus.
Renseignements supplémentaires:
5à7, Apéritif et coquetel, Bar complet, Bar/Lounge, Bière, Livraison, Non-fumeur, Options sans gluten, Végétalien, Vin

L'opinion de 2 531 personnes

Évaluation globale (notes et commentaires)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent soumettre des commentaires avec des notes

3.6

3,6 selon des cotes récentes

4Nourriture
3,7Service
3,8Ambiance
3,4Valeur

Bruit • Moyen

Aimé pour

Philadelphia County
Adapté pour les enfants
Banlieues Ouest
Adapté pour les enfants
Banlieues Ouest
Innovant
Banlieues Ouest
Idéal pour les groupes

2 531 commentaires

K
Karyn
Philadelphie
13 commentaires
VIP
2.0
13 commentaires
Y est allé il y a 2 jours
1. Cote globale 2
2. Nourriture 2
3. Service 1
4. Ambiance 2
Bad service and so overpriced ! Waiter was also the host . Got soooo much more expensive sucs
Ce commentaire est-il utile?
D
Debbie
Philadelphie
13 commentaires
VIP
2.0
13 commentaires
Y est allé il y a 6 jours
1. Cote globale 2
2. Nourriture 5
3. Service 3
4. Ambiance 3
We had to wait more than an hour for our table. Then it was another 30 minutes before we got our beverages. I love the food at Benihana, but I wish you could figure out the reservations. I don’t mind waiting but last night was excessive.
Benihana - Plymouth Meeting, PAA répondu il y a 4 jours
Thanks for the feedback, Debbie! We're sorry to hear about your wait time and the delay in your beverage service. We understand how frustrating that can be and we're truly sorry for any inconvenience it may have caused. We appreciate your patience and understanding. Your comments are important to us and will be taken into consideration as we aim to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We look forward to serving you again soon.
Ce commentaire est-il utile?
M
Marc
Philadelphie
1 commentaire
2.0
1 commentaire
Y est allé il y a 6 jours
1. Cote globale 2
2. Nourriture 3
3. Service 1
4. Ambiance 2
We were seated half an hour past our reservation time and the service was extremely slow. However, the chef was good.
Benihana - Plymouth Meeting, PAA répondu il y a 4 jours
Thanks for visiting us, Marc. We're truly sorry to hear about the delay you experienced. It's certainly not the standard we aim for at Benihana - Plymouth Meeting. We're glad to hear that you enjoyed the chef's service despite the initial timing issue. We appreciate your feedback and will work on improving our reservation processing and service speed. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again in the future.
Ce commentaire est-il utile?
J
Jay
Dallas
2 commentaires
VIP
1.0
2 commentaires
Y est allé il y a 6 jours
1. Cote globale 1
2. Nourriture 3
3. Service 1
4. Ambiance 2
Service was extremely subpar. Food was acceptable, but still not as good as most hibachi places I frequent. Soup was really good, lobster was also very good. Chicken was not great and the steak was average. This was my first experience with the Benihana chain and I will most likely favor local hibachj places over this chain in the future. We were charged for things we didn’t order, and while the Edamame was very good, it came out halfway through the meal. Our drinks were empty almost the whole time, and I had to go find a manager to get our check after waiting 10 minutes for the server to even show back up. Will not be going back to this location for sure.
Benihana - Plymouth Meeting, PAA répondu il y a 4 jours
Dear Jay! Thanks for the feedback. We're sorry to hear that your experience at Benihana - Plymouth Meeting did not meet your expectations. We're glad you enjoyed our hibachi and soup, but regret that some aspects of your meal fell short. We take your comments about service and drink orders seriously and will use them to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll reconsider and give us another chance to serve you better. Best regards, The Management Team
Ce commentaire est-il utile?
J
Jason
Philadelphie
1 commentaire
1.0
1 commentaire
Y est allé le 17 novembre 2024
1. Cote globale 1
2. Nourriture 1
3. Service 1
4. Ambiance 1
We waited for a table for 45 minutes past the reservation time. Once seated we were neglected and not offered any service at all. 65 minutes after our original reservation time we got up and left never even having a chance to order drinks.
Benihana - Plymouth Meeting, PAA répondu le 19 novembre 2024
Dear Jason! Thanks for the feedback. We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting. It's clear that we didn't live up to our usual standards, and for that, we sincerely apologize. We understand how frustrating it can be to wait for a table and not receive the service you deserve. We assure you that we are taking your feedback seriously and will address this issue with our team. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide you with the service and experience you deserve.
Ce commentaire est-il utile?
E
Eissie
Caraïbes
2 commentaires
1.0
2 commentaires
Y est allé le 17 novembre 2024
1. Cote globale 1
2. Nourriture 1
3. Service 1
4. Ambiance 2
I made a reservation for 9pm, by 10pm we did not receive drinks yet or any appetizers & they had just taken our dinner order. I ended up leaving prior to receiving any drinks or food due to poor service. I will most likely not be attempting to dine here again.
Benihana - Plymouth Meeting, PAA répondu le 18 novembre 2024
Hello Eissie! Thanks for the feedback. We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting. It's clear that we fell short in providing prompt service and quality food and drinks. We understand how frustrating it must have been to wait for your order without receiving anything. We sincerely apologize for this, and we're disappointed to hear that you're not planning on returning. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you will give us another chance to serve you better in the future. Best regards, The Management Team
Ce commentaire est-il utile?
G
Gabriel
Poconos
1 commentaire
1.0
1 commentaire
Y est allé le 17 novembre 2024
1. Cote globale 1
2. Nourriture 1
3. Service 1
4. Ambiance 1
I made reservations for 9pm. We got there at 9pm then was told it was busy so it would be a few minutes until we were seated. We did not get seated until 10pm. When we finally got seated it took another 30 min to even get water & drinks. By this time it was almost 11pm and the chef was not even at our table yet. I opted to just get up and leave. What is the point of reservations?? Overall , this place was very unprofessional, disorganized, & chaotic. Would not recommend going here unless you have patience.
Benihana - Plymouth Meeting, PAA répondu le 20 novembre 2024
Thanks for visiting us, Gabriel! We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting. We understand that waiting can be frustrating, especially when you have made a reservation. We understand your frustration and we apologize for the inconvenience. We assure you, this is not the norm at our restaurant. We are addressing your feedback and will strive to improve our service to provide a better dining experience. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you will give us another chance to serve you better.
Ce commentaire est-il utile?
A
Aleisha
Philadelphie
3 commentaires
2.0
3 commentaires
Y est allé le 17 novembre 2024
1. Cote globale 2
2. Nourriture 2
3. Service 1
4. Ambiance 3
when i came in there was no host & the lounge was crowded i sat myself at the bar waited an hour to be serviced an employee was in there yelling my order was wrong my drinks barely had liquor im not going back
Benihana - Plymouth Meeting, PAA répondu le 18 novembre 2024
Thanks for visiting us, Aleisha! We're really sorry to hear about your experience at Benihana - Plymouth Meeting. It's disappointing to know that you had to wait for service and that your order was not up to par. We strive to provide excellent service to all our guests and it's clear we missed the mark this time. We appreciate your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right. Best, The Management Team
Ce commentaire est-il utile?
M
Michael
Philadelphie
5 commentaires
2.0
5 commentaires
Y est allé le 17 novembre 2024
1. Cote globale 2
2. Nourriture 4
3. Service 2
4. Ambiance 4
We made a reservation at 7:30pm. We didn’t get seated until 8:15/8:30. We were seated at a table and waited until 9pm for anyone to take our orders because no one knew we, along with other members were there. It was poorly managed.
Benihana - Plymouth Meeting, PAA répondu le 18 novembre 2024
Thanks for visiting us, Michael! We're sorry to hear about your recent experience at Benihana - Plymouth Meeting. We understand that waiting can be frustrating and we apologize for the inconvenience caused. We strive to provide our guests with an enjoyable dining experience and it seems we fell short during your visit. We appreciate your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to serve you better in the future. The Management Team
Ce commentaire est-il utile?
HA
HungryAce
Philadelphie
27 commentaires
VIP
2.0
27 commentaires
Y est allé le 16 novembre 2024
1. Cote globale 2
2. Nourriture 4
3. Service 1
4. Ambiance 3
The place still is dysfunctional. Took an hour to get our soup, chef wasn’t at the right table, server was MIA to the point we got drinks after we were done eating. Go somewhere else…. And I am a Benihana 20 years customer. Just a shame what a disgrace this place is in Plymouth Meeting. I tried again after a year long break from the disaster it was last time (and twice before that).
Benihana - Plymouth Meeting, PAA répondu le 18 novembre 2024
Dear Guest! Thanks for the feedback! We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting. It's disappointing to know that we fell short of your expectations, especially given your 20-year history with us. We take your comments seriously and will address them with our team to ensure we improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right in the future. Best Regards, The Management Team
Ce commentaire est-il utile?

FAQ

Benihana - Plymouth Meeting, PA offre la livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Plymouth Meeting, PA a été coté 3,6 étoiles par 2531 clients d'OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et la taille du groupe sur OpenTable.

Effectuer une réservation

2 personnes

28 nov. 2024

20 h 00

Réservée 11 fois aujourd'hui

Commande en livraison ou à emporter

Carte Google pour le restaurant Benihana - Plymouth Meeting, PA

508 W Germantown Pike, Plymouth Meeting, PA 19462

Sections du restaurant

Informations supplémentaires

Rue transversale
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Quartier
Plymouth Meeting
Heures d'ouverture
lun.–jeu., dim. 11H00–22H00 ven., sam. 11H00–23H00
Prix
30 $ ou moins
Cuisines
Japonaise
Style de restauration
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement public
Public transit
Septa Bus Routes include 27, 98 and the L bus.
Options de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires:
5à7, Apéritif et coquetel, Bar complet, Bar/Lounge, Bière, Livraison, Non-fumeur, Options sans gluten, Végétalien, Vin

Site Internet
https://www.benihana.com/
Numéro de téléphone
(610) 832-5924
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Plymouth Meeting, PA

Effectuer une réservation

Commande en livraison ou à emporter

Sections du restaurant

Informations supplémentaires

Menu

L'opinion de 2 531 personnes

Évaluation globale (notes et commentaires)

Aimé pour

FAQ

Benihana - Plymouth Meeting, PA offre-t-il la livraison par l'entremise d'OpenTable, ou les plats à emporter?

Comment le restaurant Benihana - Plymouth Meeting, PA est-il coté?

Est-ce que le restaurant Benihana - Plymouth Meeting, PA accepte les réservations présentement?

Effectuer une réservation

Commande en livraison ou à emporter

Sections du restaurant

Informations supplémentaires