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Benihana - Puente Hills, CA, Los Angeles, CA

Benihana - Puente Hills, CA

4.0
4
3930 Reviews
$30 and under
Japanese

Make a reservation

2 people
9:30 p.m.

Select a time

Booked 62 times today
  • Good for special occasions
  • Good for groups
  • Lively
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of Operation
    Mon, Tue, Sun 11:00 am–11:00 pm Wed, Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–12:00 am
  • Phone number
    (626) 912-8784
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Neighbourhood
    Puente Hills
  • Cross Street
    Azusa Ave
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine

What 3,930 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4.2Food
  • 4Service
  • 3.9Ambience
  • 3.8Value

NoiseModerate

Loved For

  • San Gabriel Valley

    Child-friendly

  • San Gabriel Valley

    Good for groups

  • San Gabriel Valley

    Good for special occasions

  • San Gabriel Valley

    Lively

  • San Gabriel Valley

    Most Booked

Review summary

AI-generated from verified diner reviews
Benihana - Puente Hills offers a vibrant dining experience with "wonderful food" and "exceptional chefs." Guests appreciate the engaging atmosphere, ideal for special occasions. While some reviews note longer wait times and ongoing renovations, the attentive staff and flavorful dishes ensure a delightful visit. Make reservations early for a seamless experience.
3,930 Reviews
  1. Stephanie

    VIP

    Los Angeles

    1 review

    1.0

    1 review

    Dined 3 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Took forever to seat us and took forever to find us a chef. We noticed that the managers friends’ walked in after us and immediately got seated and gave them a whole table to themselves. Unfair and the service is terrible
    Benihana - Puente Hills, CAResponded 2 days ago
    Hi Stephanie, We're truly sorry to hear about your recent experience at Benihana - Puente Hills. It's always our goal to provide an enjoyable and seamless dining experience to our guests, and we're disappointed to hear that we fell short during your visit. We understand that waiting for service can be frustrating, and we sincerely apologize for the inconvenience caused. Your feedback is important to us and we will certainly take your comments into consideration as we work to improve our service. We hope you'll give us another chance to provide you with the service you deserve. Best, The Management Team

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  2. Paula

    Los Angeles

    10 reviews

    2.0

    10 reviews

    Dined 3 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3
    I took my niece for her birthday and it was her first time going. I’ve been here many times and I know what to expect. The service was poor. We waited a long time between drinks and our soup/salad. Our chef overly seasoned our food making it unbearable to eat. She did hardly any entertainment We got our bill and then had to ask for our ice cream. No birthday song for my niece and no photo. We asked for containers 3x. I asked our server if they were under staffed and she said yes. When I walked out she was just chatting with the hostess. Overall just a bad experience.
    Benihana - Puente Hills, CAResponded 2 days ago
    Thanks for the feedback, Paula! We're sorry to hear that your experience at Benihana - Puente Hills didn't meet your expectations. We take your comments about the service and food very seriously and we apologize for the long wait times and the overseasoned food. We strive to provide a memorable dining experience and it's clear we fell short during your visit. We appreciate your patience and understanding. We hope you'll give us another chance to make it right. Best regards, Benihana - Puente Hills Management Team

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  3. Breana

    Los Angeles

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4
    Happy experience, good friends good food. My daughter is a picky eater and she ate all her food
    Benihana - Puente Hills, CAResponded 1 day ago
    Thanks for the review, Breana! We're thrilled to hear that you and your daughter had a great time at Benihana - Puente Hills. It's wonderful to know that you enjoyed our food and found it to be good for both you and your daughter. We strive to cater to all tastes and preferences, and your feedback is truly appreciated. We look forward to serving you again soon. Best, The Management Team

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  4. Mareynal

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It’s been few years since the last time we dine at Benihana. I am celebrating my birthday and my son’s school achievement and we were very pleased to the excellent service that were provided to us. Kuddos to the Benihana-Puente Hills team. I appreciate how you treat me and my family on my special day.
    Benihana - Puente Hills, CAResponded 3 days ago
    Hello Mareynal! Thanks for the feedback! We're thrilled to hear that you chose to celebrate your birthday with us and that our team was able to provide excellent service. It's always our pleasure to make special occasions even more memorable. We're glad that we could make your day special for your son's achievement. We look forward to serving you and your family again soon. Cheers!

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  5. Gabriela

    Orange County

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 1
    I enjoyed the food, chef was fun as expected. Recommended totally!
    Benihana - Puente Hills, CAResponded 3 days ago
    Hey, Gabriela! We're thrilled to hear that you enjoyed your experience at Benihana - Puente Hills! It's great to know that our chef and food provided you with a fun dining experience. We appreciate your high ratings and your recommendation. We noticed that you rated us a 4 on value. We always strive to provide the best quality food and experience possible. We hope to see you again soon. Best, The Management Team

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  6. tina

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 3
    3. Service 3
    4. Ambience 3
    We had a great time. Went to Happy Hour first & good drinks & appetizer, bartender was wonderful. Moved over to dinner and had a good time too.
    Benihana - Puente Hills, CAResponded 4 days ago
    Thanks for the feedback, Tina! We're thrilled to hear you enjoyed the drinks and appetizer at our Happy Hour bar, and we're glad that our bartender made your experience even better. We're sorry to hear that the food and service didn't quite meet your expectations during your dinner visit. We strive to provide the best experience for our guests, and your feedback helps us do just that. We hope to see you again soon at Benihana - Puente Hills!

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  7. Scott

    Orange County

    1 review

    2.0

    1 review

    Dined on December 13, 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 2
    The service was horrible.. our appetizer came out after we had already started our entree, we had to remind the waitress that we get ice cream, my sons ice cream bowl had an actual hole in it! Plus it was his birthday, no song or photo. I’ll pay 20 bucks for a drink, but my old fashion was water with a hint of alcohol .. it was like the La croix of drinks. Just reminded us why we get the ginger sauce and make food at home.
    Benihana - Puente Hills, CAResponded 6 days ago
    Hey Scott! Thanks for visiting us at Benihana - Puente Hills. We're sorry to hear about your disappointing experience. We apologize for the mix-up with your appetizer and your son's ice cream bowl. We also regret that we missed the opportunity to make your experience a little more special. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make things right. Best, The Management Team

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  8. Gilbert

    Los Angeles

    1 review

    5.0

    1 review

    Dined on December 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service. Fun cook and attentive to our needs
    Benihana - Puente Hills, CAResponded 6 days ago
    Hi, Gilbert! Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience at Benihana - Puente Hills. It's fantastic to know that our team was attentive to your needs and that you found our service fun and enjoyable. We strive to provide our guests with a memorable dining experience and your feedback tells us we're on the right track. We look forward to welcoming you back soon. Best, The Management Team

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  9. Kimberly

    VIP

    Orange County

    24 reviews

    3.0

    24 reviews

    Dined on December 13, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    Reservation at 4pm Didn't get seated until after 4:30 The way the chef cooked the meals, steak and chicken first, we were the last ones to get our food because we had seafood. The chef was great, but it took way too long for us to get served. This was not a great experience for us.
    Benihana - Puente Hills, CAResponded 1 day ago
    Hello Kimberly, We're truly sorry to hear about your recent experience at Benihana - Puente Hills. We understand how frustrating it can be to wait for your meal, especially when you have a reservation. We're glad to hear that you enjoyed the flavor of our steaks and chicken, but we're sorry to hear about the delay in service. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to provide a better dining experience in the future. Best regards, Benihana - Puente Hills Management Team

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  10. Earl

    Los Angeles

    15 reviews

    5.0

    15 reviews

    Dined on December 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Victor, our Chef, provided my party the best experience ever! Solomon our host & server, was very pleasant, engaging, and assisted with my $30 Birthday Certificate issue.
    Benihana - Puente Hills, CAResponded on December 12, 2024
    Thanks for visiting us, Earl! We're thrilled to hear that you and your party had the best experience at Benihana - Puente Hills. It's great to know that our team was able to provide you with the best service possible. We truly appreciate your kind words and high ratings. We're always striving to make every celebration special for our guests. We hope to welcome you and your family back for more memorable experiences.

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FAQs

Benihana - Puente Hills, CA does offer delivery in partnership with Postmates and Uber Eats.

Benihana - Puente Hills, CA is rated 4 stars by 3930 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
9:30 p.m.

Select a time

Booked 62 times today

Order delivery or takeout

Google Map for Benihana - Puente Hills, CA

17877 Gale Ave., Los Angeles, CA 91748

Dining areas

Additional information

  • Cross Street
    Azusa Ave
  • Neighbourhood
    Puente Hills
  • Hours of Operation
    Mon, Tue, Sun 11:00 am–11:00 pm Wed, Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–12:00 am
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Public Lot
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine
  • Phone number
    (626) 912-8784
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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