Benihana - San Diego, CA

Review summary

1. OT

   OpenTable Diner VIP

   Los Angeles3 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 3

   they sat us 2 hours past our reservation time like it was just a normal thing to do and how to run a business. will never return.
   

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2. D

   David

   San Diego2 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Was okay, reservations were at 7:00pm, didn't get seated until 8:00pm. Very loud in restaurant, cook wasn't that entertaining, was wearing a mask, hard to hear him.
   

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3. OT

   OpenTable Diner

   San Francisco1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great experience at Benihana. Terry the manager was great and got us in at our reservation time even though they were extremely busy and backed up. They were so attentive to detail. Our server Leticia took great care of us and the Chef Pino was excellent. Had a great time.
   

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4. OT

   OpenTable Diner

   New York City5 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Benihana always serves consistently excellent quality food. Our servers, Edwin our chef was amazing and Mia very attentive even with a very busy night. Only disappointment was even with a reservation, we had to wait an hour once there. Their waiting area could not accommodate everyone waiting! Definitely try them
   

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5. J

   Jenna

   Washington DC2 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The food and service was good. However I made reservations for 6pm and we did not get sat until after 7pm. The staff told us the reservation services “open table” over books the restaurant.
   

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6. BR

   BillR

   San Diego3 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 2

   No parking, an hour behind reserved time, sat in small hot noisy room right outside kitchen, chef was awful, and of course overpriced food
   

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7. C

   Claudia

   Unspecified1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious and waiting time was acceptable. Great customer service from the manager.
   

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8. S

   Stephanie

   Unspecified1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 1

   Some waitresses are bad and ignore you. We made reservations at 830 and didn’t eat until 1030. Do not recommend even trying to make reservations. Cooks are amazing and food is good as well.
   

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9. OT

   OpenTable Diner

   Orange County2 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   They seemed a bit understaffed. One waitstaff was servicing 3 tables of 8 people, which resulted in delays in service.
   

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10. J

    Jim VIP

    Chicago18 reviews

    1.0

    Dined 3 days ago

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1

    made a reservation for eight people arrived on time was told to wait for 20 minutes once seated the chef came to our table and told us it would be an hour before we could be served because they had a staff shortage. They apologize and told us we should go back to downtown San Diego and find someplace to eat there. I guess we were very disappointed and we didn't wind up eating dinner until after 10:30 at night.
    

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