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Benihana - Santa Monica, CA, Santa Monica, CA

Benihana - Santa Monica, CA

3.9
3.9
4104 Reviews
$30 and under
Japanese

Make a reservation

2 people
7:00 p.m.
Booked 68 times today
  • Good for groups
  • Lively
  • Child-friendly
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of Operation
    Mon, Tue, Fri–Sun 11:00 am–11:00 pm Wed, Thu 11:00 am–10:00 pm
  • Phone number
    (310) 260-1423
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Neighbourhood
    Santa Monica
  • Cross Street
    Between Broadway and 4th St
  • Parking details
    Street Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine

What 4,104 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on recent ratings
  • 4.2Food
  • 3.9Service
  • 3.7Ambience
  • 3.5Value

NoiseModerate

Loved For

  • Westside

    Child-friendly

  • Westside

    Good for groups

  • Westside

    Most Booked

Review summary

AI-generated from verified diner reviews
Benihana in Santa Monica is a vibrant spot for celebrations, offering a "meal and a show" experience that's perfect for families. Praised for its entertaining chefs, particularly "chef antonio," and consistent food quality, it's a favorite for birthdays and special occasions. However, some diners note long wait times despite reservations and suggest improvements in service efficiency. Overall, it's a lively venue where the atmosphere shines.

4,104 Reviews
  1. Aja

    Los Angeles

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Our chef failed to clean the grill before he started until i reminded him to do so. He failed to clean his utensils between cooking raw chicken and everything else. He failed to properly season the food. Just a big fat failure and I was disgusted. The manager took 20% off but that in my opinion was not sufficient. Really disappointed.

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  2. Juan Carlos

    Houston

    1 review

    3.0

    1 review

    Dined 2 days ago

    1. Overall 3
    2. Food 5
    3. Service 5
    4. Ambience 3
    Estaban atrasados por cerca de 1 hora en las reservaciones

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  3. Kristina

    VIP

    Vancouver

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 4
    Avoid this restaurant at all costs especially for special occasions. We booked an 8pm dinner reservation for New Year’s Eve for 8 people (an entire table). When we arrived we were told they were seating tables with 7pm reservations and there were 8 groups ahead of us. They did not seat us until 9:10. We weren’t offered so much as a glass of wine for the delay. Obviously we couldn’t go anywhere else cause it was NYE so the restaurant just relies on people having no place to go and having to suck it up. The table next to us had a 9pm reservation and were not sat until 10:48. When the bill came I was shocked that we were offered zero discount for having us wait over an hour for our reservation. I asked to speak to a manager. The first manager I spoke with said they do not enable managers to give discounts on bills. So he lied straight to my face. Another employee told us that manager was new and didn’t know what was going on and got us someone else. The second manager was only barely less useless than the first. He said everyone had to wait and there was nothing he could do. When I said I’d walk on the whole tab he offered 10% off. I negotiated for 20% and he said he didn’t like how I did business. There was zero apology. Had they given us a free cocktail when they told us about the delay I would not have complained but their attitude that our time had no value and they could just totally screw with peoples evenings was truly egregious to me. I would highly encourage you to get your hibachi elsewhere.

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  4. Ruth

    London

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    When we arrived for our reservation, 6-45pm , we were greeted and told our table will be ready soon. 25 mins later, check again to be told there are...9 tables ahead of us! When we spoke to the manager ( at this point the waiting lobby area was packed and some very disappointed customers already waiting 45+mins) he expressed - ' We are overbooked, its not my fault '. No apologies, no help , nothing (at one point he even said 'its corporates fault" and "there are 3 managers here , so its not my fault"). It was hands down the worst management I've ever encountered and I feel very sorry for the staff he apparently 'manages'. Awful.

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  5. Gian-Reto

    London

    3 reviews

    2.0

    3 reviews

    Dined 5 days ago

    1. Overall 2
    2. Food 4
    3. Service 4
    4. Ambience 4
    J’ai indiqué une note globale de 2*, non pas en raison de la nourriture (qui est très bonne), ni du service (cuisinier et serveurs fort sympathiques et professionnels), mais en raison du délai d’attente très long alors que nous avions une réservation. Nous avons dû attendre 30 minutes avant que l’on vienne nous chercher pour nous installer à table. Ces réservations ne servent finalement à rien, car on nous fait systématiquement patienter de longues périodes de temps, peut-être pour nous faire consommer davantage au bar... Bref, ce n’est pas la première fois et ça commence à m’énerver ces manquements dans la gestion des restaurants.

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  6. Sam

    Los Angeles

    1 review

    3.0

    1 review

    Dined 6 days ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2
    A couple of errors by service staff and chef. Seems that the staff was in a rush to push out than welcoming.
    Benihana - Santa Monica, CAResponded 3 days ago
    Thanks for the review, Sam. We're sorry to hear about the service issues you experienced. It's important for us to provide a welcoming and efficient environment for our guests, and we're disappointed that we fell short this time. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to make it right. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best, The Management Team at Benihana - Santa Monica, CA

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  7. Derek

    Los Angeles

    24 reviews

    4.0

    24 reviews

    Dined 7 days ago

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    Food is good, experience is fun, but service is terrible. They are definitely understaffed. They also raised the prices again so expect to pay dinner prices at lunch time.

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  8. Beatriz

    Mexico City

    2 reviews

    4.0

    2 reviews

    Dined on December 26, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 3
    Todo bien excepto que aunque teníamos la reservación a una hr tuvimos que esperar otra media hr y cuando nos dieron la mesa unos 45 min para que nos sirvieran fue una locura el tiempo de espera

    Is this helpful?

  9. Kareem

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined on December 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 3
    It was a great experience. We went for Christmas dinner and it was very packed. Unfortunately, reservations were for 8 we started eating 9:45 / 10 . Food quality was great and made up for the wait

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  10. Eliza

    Los Angeles

    1 review

    1.0

    1 review

    Dined on December 26, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    Sadly just an overall bad experience. Really poor service from bartenders. Waited an hour over our reservation time. Small portions for expensive prices and dirty tables.

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FAQs

Benihana - Santa Monica, CA does offer delivery in partnership with Postmates and Uber Eats.

Benihana - Santa Monica, CA is rated 3.9 stars by 4104 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 68 times today

Order delivery or takeout

Google Map for Benihana - Santa Monica, CA

1447 4th Street, Santa Monica, CA 90401

Dining areas

Additional information

  • Cross Street
    Between Broadway and 4th St
  • Neighbourhood
    Santa Monica
  • Hours of Operation
    Mon, Tue, Fri–Sun 11:00 am–11:00 pm Wed, Thu 11:00 am–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Street Parking
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine
  • Phone number
    (310) 260-1423
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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