Benihana - Scottsdale, AZ

Benihana - Scottsdale, AZ reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Rain

   Phoenix7 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Always fun vibes and good food. Great atmosphere!
   

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2. j

   jesse

   Phoenix2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great can't wait till we go again.
   

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3. N

   Niko

   Phoenix8 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   After our reservation and we were actually there early to get seated. It seems that this is becoming a bigger problem every time we book a family event at Benihana and discourage us from wanting to come back regularly
   

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4. M

   Mathew

   Phoenix1 review

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We showed up at 6:05 and our reservation was 6:15. were not sat until 6:30 after we reminded them we were there as they tried to sit us at a dirty table first. The drinks were not made right. Twice they brought a drink with whiskey when we asked for rum. They over cooked the steak, wagu steak and tuna steak. Also burnt the scallops and had to remake. We were there for almost 3 hours. It was our friends 50th birthday and it really spoiled the evening. Will not be back.
   

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5. L

   Laura

   Phoenix2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great place for kids/families. My eight year old raved about it and ate nearly every bite of his food.
   

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6. K

   Kevin & Amy VIP

   Phoenix17 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Josh wine for $25 a glass where total wine sells a bottle for $18 is just a rip off!!!
   

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7. R

   Rick

   Unspecified3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience! Love the food, staff, and management!
   

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8. V

   Vikki VIP

   Phoenix12 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a FUN EVENING Experience!!!! Really great service, the chefs are so funny and entertaining and the Servers are amazing!!!! Great way to unwind, enjoy “dinner and a show” if you will!!!! Our 10-year old son loves it!!!!!! Thank you so much!!!!
   

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9. SW

   SusanW

   Phoenix2 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   My sister and me dined today for lunch. We both ordered the lunch special, which came with shrimp, scallops, chicken, fried rice, a drink, salad, and an ice cream dessert. For the money, the amount of food prepared was very good. Tim was our chef and he was very entertaining and cooked our lunch choices perfectly.. Jesus was our waiter and he made sure we had enough ice tea to drink, and our salads were prepared to our satisfaction. Overall our experience was very good. We sat at the grill with another nice couple and enjoyed conversation. This is a fun place to come for a good meal and an entertaining show. Thank you.
   

   Benihana - Scottsdale, AZResponded 7 days ago

   Thanks for the feedback, Susan! We're thrilled to hear that you and your sister enjoyed your lunch at Benihana - Scottsdale, AZ. It's wonderful to know that our lunch special and service met your expectations. We always strive to provide our guests with an enjoyable dining experience, and your comments are very encouraging. We look forward to your next visit!
   

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10. OT

    OpenTable Diner

    Phoenix1 review

    1.0

    Dined on March 4, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    The quality of food was not that great the service was very mediocre and the bathrooms were not cleaned at all. This was a birthday celebration and we all were not pleased.
    

    Benihana - Scottsdale, AZResponded on March 5, 2025

    Dear Guest! Thanks for the review. We're truly sorry to hear that your birthday celebration at Benihana - Scottsdale, AZ didn't meet your expectations. We pride ourselves on our food and service, so it's disappointing to hear that you didn't enjoy your meal. We also apologize for the cleanliness issue you mentioned. We will certainly look into this matter. Your feedback is valuable to us and we hope to have the opportunity to serve you better in the future.
    

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