Benihana - Stuart, FL

Review summary

1. L

   Laura

   VIP

   Richmond

   1 review

   3.0

   1 review

   Dined on February 20, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The service was great, but the quality and taste weren't up to par at all during this visit.
   

   Benihana - Stuart, FLResponded 7 days ago

   Hello Laura, Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed our service, but we're sorry to hear that our food didn't meet your expectations. We always aim to deliver a great experience, and we regret that we missed the mark during your visit. Your feedback is valuable to us and will help us improve. We hope to have the opportunity to serve you again and provide a better experience. Best Regards, Benihana - Stuart, FL Management Team
   

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2. A

   Andrea

   VIP

   New York City

   40 reviews

   3.0

   40 reviews

   Dined on February 19, 2025

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 1

   Don't bother . Not what it used to be . Now it is Not clean and has bad service .
   

   Benihana - Stuart, FLResponded 7 days ago

   Hello Andrea, We're really sorry to hear about your recent experience at Benihana - Stuart, FL. It's disappointing to know that we didn't live up to your expectations, especially as we strive to provide excellent service and a clean environment to all our guests. We understand that the experience was not up to par and we sincerely apologize for any inconvenience. We appreciate your feedback and will definitely use it to improve our service. We hope you'll give us another chance to show you the quality dining experience we're known for. Best Regards, The Management Team
   

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3. D

   Darlene

   Naples

   4 reviews

   5.0

   4 reviews

   Dined on February 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated my husband's birthday tonight as we always do every year at Benihanas. We had a great table and our waitress was super nice and attentive. She was ready to refresh drinks and made sure we had everything we needed. Efren was our chef and everything he made was delicious. That was the second time Efren cooked for us and it was so tender and full of flavor. Efren did all the usual tricks and was quite pleasant.
   

   Benihana - Stuart, FLResponded 7 days ago

   Hey Darlene, Thank you so much for choosing Benihana - Stuart, FL for your husband's birthday celebration! We're thrilled to hear that you and your husband had a great time and that our team made your experience enjoyable. It's always a pleasure to cook for our guests, and we're glad to hear that the food was to your liking. We look forward to serving you again soon. Best, The Management Team
   

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4. D

   Doug

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Table Chef, Joey, was fun and entertaining. Food was outstanding. Great service.
   

   Benihana - Stuart, FLResponded on February 20, 2025

   Thanks for the feedback, Doug! We're thrilled to hear that you enjoyed the table Chef, food, and service at Benihana - Stuart, FL. It's wonderful to know that we were able to meet your expectations. We appreciate your kind words and look forward to serving you again soon! Best wishes, The Management Team
   

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5. J

   Jonathan

   Charleston

   5 reviews

   4.0

   5 reviews

   Dined on February 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Building is old and dated. Needs remodeling very badly. Service was decent and food was average. Nothing to get too excited about.
   

   Benihana - Stuart, FLResponded on February 18, 2025

   Hello Jonathan, Thank you for taking the time to share your experience at Benihana - Stuart, FL. We're sorry to hear that your recent visit didn't meet your expectations. We take your comments about the building's condition seriously and will work on it. It's disappointing to hear that you found our service average and food average. We strive to provide an exceptional dining experience and your feedback helps us improve. We hope to have the opportunity to serve you better in the future. Best, Benihana - Stuart, FL Management Team
   

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6. A

   Andrew

   Treasure Coast

   1 review

   4.0

   1 review

   Dined on February 16, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Great Place to Celebrate a Special Occasion with friends and family!
   

   Benihana - Stuart, FLResponded on February 19, 2025

   Thanks for visiting us, Andrew! We're thrilled to hear that you chose Benihana - Stuart, FL for your special occasion and had a wonderful time. We're glad you enjoyed our food and found it to be good value. We noticed that you rated our service a bit lower and we truly appreciate your feedback. We're always striving to provide the best experience possible for our guests. We hope to see you and your friends again soon!
   

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7. B

   Brian

   VIP

   West Palm Beach

   18 reviews

   3.0

   18 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 3

   Food and chef were great, but the dining area where the grills located is too tight and constantly getting bumped by servers passing by was not enjoyable. The interior needs remodel; furniture is looking tired and worn out. The parking is limited too and not enough space for guests
   

   Benihana - Stuart, FLResponded on February 17, 2025

   Hey Brian, Thank you for taking the time to share your thoughts about your recent visit to Benihana - Stuart, FL. We're thrilled to hear that you enjoyed our food and chef, and we appreciate your feedback about the dining area. We understand your concerns about the seating arrangement and will certainly take this into consideration. We also take note of your feedback about the parking situation. We always strive to provide our guests with the best experience, and we're sorry to hear that you felt this wasn't the case during your visit. We look forward to welcoming you back and hope you'll give us another chance to impress you. Best regards, The Management Team
   

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8. N

   Nichole

   Orlando

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my first time experiencing this wonderful, unique restaurant and I was amazed at what I saw and tasted.
   

   Benihana - Stuart, FLResponded on February 16, 2025

   Hi Nichole, We're thrilled to hear that your first visit to Benihana - Stuart, FL was a memorable one. It's fantastic to know that you were impressed by our unique culinary experience and we're glad that you found the food and service to be top-notch. Your kind words mean a lot to us and we can't wait to welcome you back for another fantastic dining experience. Best, The Management Team
   

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9. C

   Cynthia

   New York City

   2 reviews

   4.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Overall it was an average experience. To start, getting into the restaurant is not easy. A small parking lot which does not allow for any turning point to exit. If you pull into the lot and there are no spots you are stuck until someone makes a move. They should consider offering valet parking. The lot was a traffic nightmare! The access and egress is also not accommodating or acceptable for people with physical disabilities. There are many stairs outside as well as inside. A small elevator inside which is used for service helped to access the upstairs seating. The tables are very crowded. No room to move your arms or legs as the tables are very close and framed so you can not move once seated. We were literally butt up against the cook at the table behind us so 2 women were forced to stand until the chef had completed cooking at that table. It was an uncomfortable situation as they were with their 91 year old mother and the entire 20 minutes they could not enjoy her company. The food was average. I ordered filet and lobster tail. The lobster was a little dry. They do use lots of salt and seasoning. Not great if you have issues with blood pressure or swelling. The one thing I can say positive is that all the staff were attentive and pleasant, but after spending $185 for 2 people I think we are a one and done. There is another local hibachi with much better food and less expensive.
   

   Benihana - Stuart, FLResponded on February 17, 2025

   Dear Cynthia! Thank you for your detailed feedback. We’re glad to hear that our staff was attentive and pleasant, but we regret that other aspects of your visit didn’t meet your expectations. We understand the concerns about parking, accessibility, and seating arrangements, and we appreciate your suggestions. Guest comfort and accessibility are very important to us, and we will review these issues with our team to explore possible improvements. Your input helps us grow, and we appreciate you giving us a try. Best regards,
   

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10. A

    Andrea

    VIP

    Cincinnati

    10 reviews

    3.0

    10 reviews

    Dined on February 14, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2

    Average at best. I guess if you're craving hibachi and can't get it anywhere else, it works.
    

    Benihana - Stuart, FLResponded on February 17, 2025

    Thanks for the feedback, Andrea. We're sorry to hear that your experience at Benihana - Stuart, FL didn't meet your expectations. We strive to provide an exceptional dining experience, and we're disappointed to hear that we fell short this time. Your comments will definitely be shared with our team to improve our offerings and service. We hope you'll give us another chance in the future. Best, The Management Team
    

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