Benihana - Stuart, FL

Benihana - Stuart, FL reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. P

   Pamala

   Treasure Coast1 review

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 5

   It was a nice change, and my husband and I did enjoy it, but it DEFINITELY didn't justify the price. Unfortunately I would not go again. It just didn't quit make the cut. Of course I was constantly comparing it to a knock off restruant in Medford, Oregon called Shojis, which is AMAZING, with MUCH BETTER ENTERTAINMENT from the chef, WAY BETTER FOOD, (with at least TWICE the amount of FOOD served at lower prices,) so I've been a bit spoiled. But at least we can say we went, which I had been wanting to do most of my adult life.
   

   Benihana - Stuart, FLResponded 1 day ago

   Thanks for the feedback, Pamala. We're glad to hear that you and your husband enjoyed your experience at Benihana - Stuart, FL, but we're sorry to hear that it didn't meet your expectations in terms of value. We strive to provide a unique dining experience and it's clear we missed the mark this time. We're sorry for any confusion regarding our pricing and your comparison to the Medford, OR Shojis. We appreciate your honesty and will take your comments into consideration as we continuously strive to improve. We hope you'll give us another chance in the future. Best, Benihana - Stuart, FL Management Team
   

   Is this helpful?

2. K

   Kathleen VIP

   New York City5 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family love hibachi. We celebrate my sons birthday there every year Food was delicious as always Waiter Diego was great
   

   Benihana - Stuart, FLResponded 2 days ago

   Hi Kathleen, Thank you for your wonderful review! We're thrilled to hear that you and your family enjoy our hibachi dishes. It's always a pleasure to be part of your family celebrations. We're glad to know that our food and service met your expectations. We appreciate your kind words and look forward to serving you again soon. Best regards, The Management Team
   

   Is this helpful?

3. E

   Enrique VIP

   Treasure Coast1 review

   1.0

   Dined on March 19, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   Food was awesome! Service however not the best, we made the reservation for my wife’s birthday and I let this be known and was not acknowledged by either the host or server. Service was very poor, we ordered an appetizer that we never received but were charged for, good thing I noticed. We also never got refills because our server was never available to use. Both ordered extra mushrooms and only one of us got it and I also had no idea that our meals came with dessert until later when I got home. Food and view are amazing but for $200 for two people I expected more and better.
   

   Benihana - Stuart, FLResponded 6 days ago

   Hi Enrique, We're glad to hear that you enjoyed the food and view at Benihana - Stuart, FL. We apologize for the shortcomings in our service during your visit. We understand your frustration regarding the birthday celebration and the mushrooms order issue. We're always striving to provide exceptional service and we regret that we fell short this time. Your feedback is valuable and will help us improve. We hope to have the opportunity to serve you better in the future. Best regards, Benihana - Stuart, FL Management Team
   

   1 person found this helpful

4. L

   Lee

   Treasure Coast1 review

   5.0

   Dined on March 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful time, Sharon and Armando did a great job
   

   Benihana - Stuart, FLResponded on March 19, 2025

   Dear Lee, Thank you so much for the feedback! We're so happy to hear that Sharon and Armando took great care of you. We’ll be sure to pass along your kind words to them. Looking forward to your next visit!
   

   Is this helpful?

5. A

   Aaron

   West Palm Beach4 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a great time and took our family. Great chef… very personable and was able to interact. Only ding was the chicken I had was overcooked.
   

   Benihana - Stuart, FLResponded on March 18, 2025

   Dear Aaron, Thank you for sharing your experience! We're thrilled to hear that you and your family had a great time and enjoyed the chef's personable and interactive style. We appreciate the feedback about the chicken and hope it won't deter you from visiting again. Looking forward to your next delicious experience!
   

   Is this helpful?

6. J

   Judy VIP

   Orlando50 reviews

   5.0

   Dined on March 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the Stuart Benihana! Excellent service and food!! Felix was wonderful!!
   

   Benihana - Stuart, FLResponded on March 18, 2025

   Dear Judy, Thank you for your kind words! We’re thrilled to hear you had an excellent experience at Stuart Benihana and that Felix provided wonderful service. We truly appreciate your support and can’t wait to welcome you back for another amazing meal!
   

   Is this helpful?

7. J

   Jeannine

   Orlando8 reviews

   3.0

   Dined on March 12, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   I made a reservation for five of us and when we arrived they added a party of three women and an infant to our table. I normally do not mind other people joining the table but this case turned out to me unacceptable. Their order included many items and meals to go along with variations to the menu of their own. Our server Sharon and our chef Jesse did an excellent job but our food was delayed because of all the additional fried rice orders Jesse had to prepare before he could prepare our meal. I usually save my fried rice to eat with my Hibachi chicken but in this case I ate all my rice before Jesse even was able to start cooking the other part of the meals. And then of course the veggies were last. Box it up to go!! If it is possible I would like to be able to request to be seated as a group alone next time we visit your restaurant.
   

   Benihana - Stuart, FLResponded on March 14, 2025

   Dear Jeannine, Thank you for sharing your experience and for recognizing Sharon and Chef Jesse for their excellent service. We’re glad they did their best to accommodate your table despite the challenges. We apologize for the inconvenience of having another party added to your table and the delay it caused in your meal. Your feedback is important, and we’ll work to improve how we manage seating and orders. Please let us know in advance on your next visit, and we’ll do our best to seat your group separately. We appreciate your understanding and look forward to providing you with a smoother experience next time. Best regards,
   

   Is this helpful?

8. C

   Carla VIP

   Tallahassee23 reviews

   4.0

   Dined on March 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Went for lunch with my teenaged son and senior citizen father. Our server was excellent as was our chef. The quality of food was excellent; however, the portion has gone down significantly.
   

   Benihana - Stuart, FLResponded on March 12, 2025

   Dear Carla, Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed the service from both our server and chef, as well as the quality of the food. Providing excellent hospitality is always our goal. We appreciate your feedback regarding portion sizes and will certainly take it into consideration. Your input helps us continue to improve and ensure that every guest leaves satisfied. We hope to have the pleasure of serving you again soon! Best regards,
   

   Is this helpful?

9. OT

   OpenTable Diner

   Frankfurt1 review

   4.0

   Dined on March 10, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Overall great experience, but everyone was freezing. It was like the AC kept going on and off throughout the meal
   

   Benihana - Stuart, FLResponded on March 12, 2025

   Dear Guest! Thanks for visiting us at Benihana - Stuart, FL. We're glad to hear that you had a great experience overall. However, we're sorry to hear that the temperature was not comfortable. We appreciate your patience and understanding, and we're working on improving our AC system. Your feedback is valuable and will be taken into consideration. We look forward to serving you again soon.
   

   Is this helpful?

10. OT

    OpenTable Diner

    New York City1 review

    3.0

    Dined on March 5, 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3

    The service was slow , our reservation was at 7 and we didn’t start our food until 815/830
    

    Benihana - Stuart, FLResponded on March 6, 2025

    Dear Guest! Thank you for taking the time to share your experience at Benihana - Stuart, FL. We're sorry to hear that your visit didn't meet your expectations, especially regarding the service timing and the waiting time for your meal. We always strive to provide a timely and seamless dining experience, and we're sorry we fell short in this instance. Your feedback is valuable to us, and we'll certainly take your comments into consideration as we continually work to improve our service. We hope to have the opportunity to serve you again and provide a better experience.
    

    Is this helpful?