Reviews can only be made by diners who have eaten at this restaurant
- 4.1Food
- 3.9Service
- 3.7Ambience
- 3.4Value
Noise • Moderate
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I’m greatful that I came .","submittedDateTime":"2024-05-04T15:11:01Z","rating":{"overall":4,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"PLUM","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":619,"endIndex":628,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-87079-999713071-160135310406","text":"The service was excellent. I mentioned my hubby bday and they gave him ice cream with candles. 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Our choices even came with ice cream.","submittedDateTime":"2023-03-13T15:28:00Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"RamonaC","isVip":null,"profileColor":"ICECREAM","initials":"RC","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":125,"endIndex":134,"__typename":"ReviewHighlight"}],"__typename":"DishReview"}],"photos":[],"__typename":"Dish"},{"dishId":"87079-337446dfd1dc8e5596cb3dd5b591547b","name":"Green Tea Ice Cream","description":"","reviewCount":3,"reviews":[{"reviewId":"OT-87079-999719862-110212020451","text":"So I went to Benihanas at this location for the first time the day before my birthday with my older brother. The waiter we had was really great . He knew when to give refills for the soda we got . He was nice to us cause we took a while to order . We didn’t know what to get . I didn’t like the fact the Birthday certificate you have to spend s certain amount to get $30 off . We order teriyaki wings the sauce was very salty on the wings . I didn’t like the onion soup because it was mushrooms which I don’t eat and some squashy stuff I did not know what it is . The broth was good . Also the waiter surprise me with ice cream and they did the happy birthday song . The waiter did a very dry happy birthday song you can tell they didn’t want to do it . I didn’t ask for it cause I don’t like attention . I’m greatful that I came .","submittedDateTime":"2024-05-04T15:11:01Z","rating":{"overall":4,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"PLUM","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":619,"endIndex":628,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-87079-999713071-160135310406","text":"The service was excellent. I mentioned my hubby bday and they gave him ice cream with candles. Took a photo too.","submittedDateTime":"2024-01-26T18:49:15Z","rating":{"overall":4,"__typename":"ReviewRating"},"user":{"nickname":"RoeR","isVip":null,"profileColor":"PUMPKIN","initials":"RR","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":73,"endIndex":82,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-87079-999688122-150138294825","text":"The chef was extremely fun. He added to the joy of the day. The food was delicious and plentiful. Our choices even came with ice cream.","submittedDateTime":"2023-03-13T15:28:00Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"RamonaC","isVip":null,"profileColor":"ICECREAM","initials":"RC","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":125,"endIndex":134,"__typename":"ReviewHighlight"}],"__typename":"DishReview"}],"photos":[],"__typename":"Dish"},{"dishId":"87079-733597560baafaea7b21bbba3c0d1d04","name":"Benihana Onion Soup","description":"This Benihana specialty has been a favorite since 1964","reviewCount":3,"reviews":[{"reviewId":"OT-87079-999712654-160055776426","text":"My family & I enjoyed dining at the Benihana in Westbury. It was a nice experience. I would definitely go again.","submittedDateTime":"2024-01-19T12:56:07Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"GraziellaDA","isVip":null,"profileColor":"PUMPKIN","initials":"GD","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":36,"endIndex":44,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-87079-999697161-110137926811","text":"My family loves Benihana and fond ourselves there for every occasion. Last night was a bit less than expected. I never received my appetizer and was charged for it. Our simple drink order consisting on lemonade with ice o r lemonade without ice a hot tea and a mango drink was not understood and after bringing drinks after drinks we finally got it right. The hot tea was served in a glass instead of the regular tea kettle and cup. The soup was it at its best either. I don’t know why, I have seen busier and still remain efficient but last night was not the Benihana of Westbury that my family knew and loved.","submittedDateTime":"2023-06-19T21:59:09Z","rating":{"overall":3,"__typename":"ReviewRating"},"user":{"nickname":"FranP","isVip":null,"profileColor":"PLUM","initials":"FP","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":443,"endIndex":447,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-87079-999680469-120042496152","text":"Service was very slow! Waited an hour to get drinks, no water was offered and soup/salad served then there were no clean forks so we had to wait to eat our salads. The food was good once it was cooked; the chef was nice. by almost 11pm we were ready to go because we were kind of fed up with the poor waiter service. I love Benihana overall and was visiting NYC but I don’t know if I would ever return to this location.","submittedDateTime":"2022-12-05T02:52:02Z","rating":{"overall":3,"__typename":"ReviewRating"},"user":{"nickname":"Restaurantguru","isVip":null,"profileColor":"MUSTARD","initials":"R","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":324,"endIndex":334,"__typename":"ReviewHighlight"}],"__typename":"DishReview"}],"photos":[],"__typename":"Dish"}],"__typename":"PopularDishes"},"__typename":"Restaurant","diningAreas":[{"name":"Other","diningAreaId":1,"description":"Other","tag":"Other","localeMatch":true,"active":true,"preProcessedAreaId":null,"__typename":"DiningAreaMetaData"},{"name":"Benihana Lounge","diningAreaId":97287,"description":"Our Benihana lounge offers our full ala carte menu and table service. 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That's a very long time for generic iceberg shredded carrot pre made salad and powdered mix onion soup. The manager on duty actually came to correct me and said that it's only been 23 min since we ordered. I don't know what the corporate service expectations are...but I can guarantee 23 min at any standard is not ok.","rating":{"food":1,"service":1,"ambience":1,"value":1,"noise":"DO_NOT_RECALL","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Andy","metro":{"metroId":379,"displayName":"Scranton / Poconos","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thank you for celebrating such a special day with us. We regret that your experience did not meet your expectations. We strive to make every occasion memorable, and we will address your concerns with our team. You may reach us by visiting our \"Contact Us\" page on our website.","responseDateTimeUtc":"2025-07-24T16:28:00Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-07-17T19:47:47Z","dinedDateTime":"2025-07-16T18:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-87079-999750587-100086199370","text":"Wonderful night celebrating my mother in laws birthday! Food was plentiful and yummy.","rating":{"food":4,"service":5,"ambience":5,"value":3,"noise":"MODERATE","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":8,"nickname":"Lori","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"L","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thank you for your wonderful review! We're delighted to hear that you had a great experience and enjoyed your time with us. We look forward to welcoming you back soon!","responseDateTimeUtc":"2025-07-16T18:51:16Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-07-12T16:34:29Z","dinedDateTime":"2025-07-11T19:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-87079-999748788-140022054114","text":"Love the food! Love the service! Love the fun! Benihana Westbury never disappoints!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":54,"nickname":"DawnMarie","metro":{"metroId":3577,"displayName":"New York State","__typename":"Metro"},"initials":"D","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/68968178.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear DawnMarie, we're so glad to hear you had a great experience! Your satisfaction is our top priority, and we look forward to having you back.","responseDateTimeUtc":"2025-07-16T18:51:27Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-07-11T20:13:42Z","dinedDateTime":"2025-07-10T16:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-87079-999750473-160049993836","text":"The waiter was serving too many tables and so our service was lacking and slow. The restaurant smells, carpet on the floor may be the reason. And the chef was not energetic nor trying to be entertaining. It was a late reservation but it was a full table so we expected the full energized chef show but didn’t get it. The food is not seasoned well, very bland. The place has gone down significantly as I have been there multiple times in years past. Not recommended.","rating":{"food":1,"service":1,"ambience":1,"value":1,"noise":"MODERATE","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"AJ","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear AJ, thank you for your review. We apologize if we fell short of delivering the experience you expected. We are always looking to enhance our service and would appreciate any further information you can provide. Please contact us through our \"Contact Us\" page on our website.","responseDateTimeUtc":"2025-07-16T20:13:08Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-07-07T16:55:55Z","dinedDateTime":"2025-07-06T20:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-87079-999749364-190030334339","text":"Excellent service and a good change of pace. Food was great even as leftovers","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":17,"nickname":"Pat","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"P","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thank you for your kind review! We're pleased to hear that you enjoyed your experience and look forward to your next visit.","responseDateTimeUtc":"2025-07-16T18:51:29Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-07-07T20:39:29Z","dinedDateTime":"2025-07-06T18:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-87079-999749960-190103896769","text":"The food was excellent and well prepared. We had combinations of food such as shrimp/salmon, steak/chicken, steak/scallop and all was prepared the way we requested. - Highly recommend","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"Michele","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Michele, we're so happy to hear that you enjoyed your time at Benihana - Westbury, NY. Your satisfaction is our priority, and we're grateful for your positive review. We hope to see you again soon!","responseDateTimeUtc":"2025-07-01T19:06:26Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-06-29T20:54:34Z","dinedDateTime":"2025-06-28T17:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-87079-999749950-170170566077","text":"Jesus the hibachi chef was great! All of the staff was lovely. 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We look forward to your return!","responseDateTimeUtc":"2025-07-01T19:06:26Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-06-29T03:05:23Z","dinedDateTime":"2025-06-27T21:45:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-87079-999749491-160044571236","text":"The chef at the Hibachi table was outstanding, great show. The food was delicious and cooked perfectly. 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Benihana - Westbury, NY reviews from people who’ve dined at this restaurant. Based on recent rating.
Reviews can only be made by diners who have eaten at this restaurant
Noise • Moderate
New York State
Japanese
Nassau
Good for groups
Debbi
New York City9 reviews
Dined 3 days ago
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Felicia VIP
New York City87 reviews
Dined 6 days ago
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Andy
Scranton / Poconos1 review
Dined on July 16, 2025
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Lori
New York City8 reviews
Dined on July 11, 2025
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DawnMarie VIP
New York State54 reviews
Dined on July 10, 2025
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AJ
New York City3 reviews
Dined on July 7, 2025
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Pat
New York City17 reviews
Dined on July 6, 2025
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Michele
New York City4 reviews
Dined on June 28, 2025
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Dallas
New York City2 reviews
Dined on June 28, 2025
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Richard
New York City4 reviews
Dined on June 22, 2025
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Benihana - Westbury, NY does offer delivery in partnership with Uber Eats.
Benihana - Westbury, NY is rated 3.9 stars by 2481 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
920 Merchants Concourse, Westbury, NY 11590