Bisuteki Tokyo Japanese Steak House - Marriott Hotel Cambridge

Review summary

1. K

   Karen

   Chicago

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Fun teppanyaki experience, we went on Valentine’s Day and the service was very efficient if a bit brusque. Lots of food for what you pay, would definitely come back!
   

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2. C

   Charles

   Greater Boston

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   We waited until 7:30pm for a table despite having made a 7pm reservation days earlier. The chef scowled and did not seem to enjoy entertaining us the way some chefs did at other tables. The food was good.
   

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3. D

   Donna

   VIP

   Greater Boston

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   We had to wait 1hr even though we had a reservation and arrived on time for the reservation. We had a small child with us and she was starving. Food was good once we were able to eat.
   

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4. A

   Avery

   New York City

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   The food was good; I got chicken teriyaki hibachi and a caterpillar roll. The birthday music can be pretty loud, but everyone is into it, so it is not so bad. The only complaint I had was we didn't get the vegetable flip or sake thing for our dinner. I thought that would've been nice to have for my Valentine's Day dinner, and it left me disappointed.
   

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5. A

   Alyssa

   VIP

   San Francisco

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Absolutely awful experience. The food had ZERO flavor and the hibachi chef was incredibly rude to us. He had 0 energy or fun, even the kids at our table were bored. He was rude because he actually yelled at my boyfriend in a super rude tone because he wanted everyone to move their plates up to give him food so he put steak on my boyfriends plate and when my boyfriend started pulling it back and saying something to me the chef goes “HELLO??!!” in the NASTIEST tone to put ONE more piece of steak on the plate… it was bizarre. When he came out and asked if anyone else got noodles we asked him if he could get more (we didn’t realize the $30 hibachi only came with steak and vegetables) and he just said “NO! TOO LATE!” again in a super rude tone. I get that we should’ve paid closer attention but it was clearly not too late as he didn’t even start cooking most of the food. He sucked and his food was awful. He didn’t even put seasoning on any of the food except some soy sauce…. It was disgusting and I will absolute never eat there again and recommend against anyone else going there either. We were also rushed out and had people keep coming and asking if they could box the food before we were done and asking if we could pay right that second. Garbage service and food. I really wish we stayed to demand a refund or some sort of compensation for a ruined Valentine’s Day dinner but the line to talk to the only host was huge and we just wanted to get out of there.
   

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6. R

   Robert

   Greater Boston

   25 reviews

   5.0

   25 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A Wonderfully Delicious Evening Always n entertaining night
   

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7. J

   Jordan

   Washington DC

   1 review

   5.0

   1 review

   Dined on February 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   Food was amazing and they have so many options. Service was great and everyone was nice.
   

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8. T

   Taylor

   Hawaii

   1 review

   5.0

   1 review

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a lovely times friendly services but my drinks were barely blended but it’s alright still good food
   

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9. T

   Tony

   Greater Boston

   13 reviews

   4.0

   13 reviews

   Dined on January 30, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Overall, it was a great experience. The food is always amazing. Our chef, though was not as entertaining as the two times we have been there before. And the the ladies taking our orders did not seem to be happy and was not overall friendly. It seemed like they were just started to do their job and take our orders. But, the food was awesome. This was the first time I took my friends here, I wish the experience would have been a little better.
   

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10. L

    Livio

    Greater Boston

    3 reviews

    1.0

    3 reviews

    Dined on January 26, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Super rude waiters treating you very poorly. No idea why.
    

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