Blackwall Hitch - Alexandria

Review summary

1. N

   Natrona

   Richmond

   6 reviews

   4.0

   6 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Pleasant Brunch experience. All food was tasty except for the French toast. I will have to try the lunch/dinner menu next.
   

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2. D

   Derrick

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time visiting, GREAT food, service & live music!
   

   Blackwall Hitch - AlexandriaResponded today

   Derrick, thank you so much for your 5-star review! We are delighted to hear that your first experience dining with us was top-notch and we are so grateful to you for taking the time to share your recommendation! Thank you, and we look forward to welcoming you back to our table again very soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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3. J

   Jason

   VIP

   Washington DC

   10 reviews

   2.0

   10 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   I have dined at Blackwall Hitch Alexandria for brunch for many years. However my recent experience wasn’t the best due to my inability to partake in the oysters.
   

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4. B

   Becky

   Bristol

   20 reviews

   4.0

   20 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great food and service for happy hour as always. Quite loud so difficult to hear conversation but to be expected on a Friday night
   

   Blackwall Hitch - AlexandriaResponded 2 days ago

   Becky, thank you so much for your excellent review! We are so pleased to learn you enjoyed a wonderful dining experience with us and we look forward to serving you again soon to prove we can earn those 5 stars! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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5. G

   Genesis

   Seattle

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   I went there for a birthday dinner with my son, and we sat near the bar area. We waited for some time, looking over the menu, as it was both of our first times visiting. After a while, the manager came by and asked if anyone had attended to our table. We said not yet, and he immediately apologized. By that point, we already knew we wanted the crab dip, which we had seen online, so we ordered that along with calamari. Both dishes came out and tasted amazing. However, the table seated behind us had a server who introduced himself, while we had not yet been approached by anyone. I ended up ordering through the manager, who helped us throughout the meal, refilling our glasses, bringing extra sauces, etc. I did ask a young lady for extra sauce when she brought our food. She said okay but ended up bringing the food to the table behind us. I got her attention again, and she apologized, but after that, I didn’t see her again. I even helped by holding up the ramekin through the window, hoping she understood, but she never came back. Despite this, I would visit again and give it another chance, hoping it was just a case of being short-staffed. I loved the view, especially how close it was to the water, and the happy hour prices were very reasonable. My only wish is that we had been treated and served as attentively as the tables around us. Again, Ken made my visit great—he was apologetic, helpful, and even suggested off-menu items to my son.
   

   Blackwall Hitch - AlexandriaResponded 5 days ago

   Genesis, thank you so much for your excellent review! We are thrilled that despite the initial slow service, our incredible team was able to swoop in and ensure such a positive dining experience! Thank you for taking the time to share your experience & offer your feedback, and we hope to have the opportunity to serve you again soon to prove we can earn those 5 stars! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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6. OT

   OpenTable Diner

   Washington DC

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I really enjoyed the food and atmosphere. I definitely will be returning.
   

   Blackwall Hitch - AlexandriaResponded 7 days ago

   Thank you so much for your 5-star review! We are so pleased to learn you enjoyed a wonderful dining experience with us and we are so grateful to you for taking the time to share your recommendation! Thank you, and we look forward to serving you again soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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7. J

   James

   VIP

   Washington DC

   11 reviews

   3.0

   11 reviews

   Dined on February 16, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Beware that they will try to impose a 3.5 credit card surcharge on your bill automatically. They brought the bill with a QR code and there was no way to avoid it. I had to get the manager to take my debit card to the back and pay it. The charge itself is obnoxious but making it automatic is borderline fraud.
   

   Blackwall Hitch - AlexandriaResponded 7 days ago

   Thank you for your review-we are sorry to hear that our inevitable cc surcharge has discouraged you from offering a positive review of the restaurant. Titan Hospitality has made a conscious decision to be as transparent and honest with our consumers as possible-while all restaurants have adjusted pricing to off-set this cost, most decided to increase their menu prices across the board by at least 5%. We felt that this was unethical to those patrons that chose to pay in cash; we feel strongly that we remain transparent in all that we do. We appreciate your business, and we hope you will understand our need for implementing this policy; we hope you will consider visiting us again soon. With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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8. S

   Sacha

   Washington DC

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our second time here and again it exceeded our expectations. Great service. Great food.
   

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   Blackwall Hitch - AlexandriaResponded on February 16, 2025

   Sacha, thank you so much for your 5-star review! We are delighted to hear that your second experience dining with us was equally as top-notch as the first, and and we truly appreciate your recommendation! Thank you for taking the time to share your positive experience, and we look forward to welcoming you back to our table again very soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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9. T

   Tracie

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Taylor was the Best! Hands down ❤️ The food was so fresh and delicious.
   

   Blackwall Hitch - AlexandriaResponded on February 16, 2025

   Tracie, thank you so much for your 5-star review! We are thrilled to learn that you enjoyed the exceptional dining experience we strive for and you deserve and that our amazing team provided such great service! Thank you, and we can't wait to serve you again very soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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10. R

    Riley

    Las Vegas

    1 review

    5.0

    1 review

    Dined on February 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server, Tina, was phenomenal. She was very attentive and had wonderful recommendations for our meal. We enjoyed everything that we ate especially the signature cocktails and entrees.
    

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    Blackwall Hitch - AlexandriaResponded on February 15, 2025

    Riley, thank you so much for your 5-star review! We are so pleased to learn you enjoyed a wonderful dining experience with us and that our incredible team took such great care of you! Thank you for taking the time to share your positive experience, and we look forward to serving you again soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
    

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