Broussard's Restaurant

Review summary

1. L

   Lydia

   Tampa

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved our time here very wonderful experience great staff great ambience. The food was exquisite. We will be back.
   

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2. S

   Shannon

   New Orleans

   5 reviews

   4.0

   5 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Menu for Sunday Brunch was less extensive than the online menu indicated. Bananas Foster and appetizers were excellent.
   

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3. L

   Lynn

   Orlando

   36 reviews

   vip
   3.0

   36 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   Well, I got to hear three songs from the jazz band and it was done.
   

   Broussard's RestaurantResponded 1 day ago

   Oh no, Lynn, I apologize for the band only being present for 3 songs. We will take your feedback to the band members in hopes to improve our guest experience in the future. Hope to see you again soon for another chance to wow you! Olivia Becnel Service Manager
   

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4. A

   ARTHUR

   New Orleans

   5 reviews

   4.0

   5 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Broussards is a historical part of New Orleans. Fine dining with great food service is what to expect. Ambiance was nice but there was a family with a toddler who was crying and screaming half the time. service was initally prompt but our waiter also had a table of 12 he was serving so I felt we were on the sideline. I tried to make eye contact but seldom caught him. We ordered the Red Fish special as he described it but instead they substituded green beans for asparagus not telling us :( The food came out timely as well as the drinks. We were initally served a bread loaf (delicious) but the butter was frozen and hard to spread on the bread. Soups were gumbo and turtle soup. Delicious. The turtle had the hard boiled egg and sherry already had benn added prior to delivery. Also, there were no crackers or bread to go with the soups. Main dishes were great as well as the dessert. We will definitely return.
   

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5. R

   Rod

   Dallas

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I took my girlfriend here for her birthday. Ambience was good, along with the food and drinks. I recommend the pan-seared duck & pork chop.
   

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6. b

   beauXjames

   Austin

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Classic restaurant down in the French Quarter. We had a wide spread of options delivered by skilled hands. Drinks are solid and hosted a lovely birthday surprise. Kid friendly and comfortable seating. No complaints! Note this is rare for me.
   

   Broussard's RestaurantResponded 1 day ago

   Thanks so much for choosing to dine with us! We are so pleased to hear that you enjoyed your meal as well as your entire dining experience. We hope to deliver that each time you visit with us in the future and can't wait to see you again soon! Olivia Becnel Service Manager
   

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7. S

   Scott

   Miami

   14 reviews

   vip
   5.0

   14 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service and the food were excellent! Don’t miss the creamed spinach with Herbsaint and the mascarpone grits. We look forward to visiting again.
   

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8. A

   Anthony

   Dallas

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Our meal was good, but came out in stages and 2 plates had to go back to be heated up by the time last meal came out. Also had to track down our own spoons for our turtle soup. Mr. David was great and very personable.
   

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   Broussard's RestaurantResponded 1 day ago

   Oh no, Anthony, this is unfortunately below our acceptable standards. We deeply apologize for the service ball being dropped during your visit with us and we will work alongside our team to ensure a better experience for you in the future. Hope to see you again soon. Olivia Becnel Service Manager
   

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9. L

   Laurel

   Vancouver

   8 reviews

   2.0

   8 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Very disappointed in overall experience. Not sure if it was because it was Thanksgiving or ?? Seated 30 minutes after reservation time. Many people complaining about waiting. No ambience. Service ok but not what I expected, food ok but by the time we got our food, we were already put off. Couple next to us had sent their food back and were very unhappy. Tonight we went to GW Fins and it was unbelievably great - menu choices, food, service and ambience. Made we want a refund from Broussards 😏
   

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10. L

    Linda

    Oklahoma City

    1 review

    3.0

    1 review

    Dined 3 days ago

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 4

    Staff was exceptional. However, they were understaffed. No busboys to clear tables. Waitress had to clear their own table. Hostesses were clearing tables and resetting. It appeared that eve staff from kitchen was delivering meals
    

    Broussard's RestaurantResponded 1 day ago

    Thanks so much for choosing to dine with us, as well as provide your honest feedback regarding your experience. We hope to see you again soon and deliver a much more elevated experience the next time around. We deeply apologize for dropping the ball with your service on your most recent experience. Olivia Becnel Service Manager
    

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