Casa D'Angelo - Boca Raton

Review summary

1. C

   Charlette

   VIP

   New York City

   7 reviews

   3.0

   7 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food was subpar. My pasta was over cooked. I ate none of it. We brought company from nyc and I kept apologizing.
   

   Is this helpful?

   Report
2. R

   Robert

   VIP

   New York City

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had an 8:30 reservation weren’t seated until after 9 and first time waiter came to ask us for drinks was 9:30
   

   Casa D'Angelo - Boca RatonResponded today

   Thank you for taking the time to share your experience. We sincerely apologize for the delays you encountered with your reservation and the service. It’s never our intention to keep guests waiting, especially when you’ve made a reservation, and we understand how frustrating it can be to experience such delays. We also apologize for the wait before being offered drinks. We will address this with our team to ensure that this situation does not happen again and that all guests are attended to promptly. We truly appreciate your feedback and hope that you will give us another chance to provide you with the exceptional service and dining experience that you deserve.
   

   Is this helpful?

   Report
3. A

   Andrew

   VIP

   New York City

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had to wait 45 minutes with a reservation which was not ok
   

   Is this helpful?

   Report
4. S

   Sandra

   New York City

   9 reviews

   3.0

   9 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 3

   They probably have the best food and menu in all of Palm Beach County, however, we had a 7:30 reservation and called to say we were running late. My first call left me on hold for 5 full minutes. My second call was answered immediately. When we arrived at 7:50 we were kept waiting for over 45 minutes before we were seated. No apology. The restaurant was full and so noisy I couldn’t even hear the waiter read the specials. I will probably never go back on a Saturday night again, nor will I go in season. We have been on other nights off season and it was wonderful. Overbooking and ignoring reservations do not sit well with me. I could accept a ten minute wait but for almost an hour it was not acceptable
   

   Casa D'Angelo - Boca RatonResponded today

   Thank you for sharing your feedback. We are delighted to hear that you consider our food and menu to be some of the best in Palm Beach County, and we truly appreciate your continued support. We deeply apologize for the delay you experienced with your reservation and the lack of an apology upon your arrival. We understand how frustrating it can be to have your time not respected, especially after informing us about being late. We will certainly address these concerns with our team to ensure that we handle reservations more efficiently in the future. We genuinely hope you’ll consider returning on a quieter evening when we can provide the exceptional experience you’ve come to expect. Thank you again for your valuable input, and we look forward to welcoming you back soon.
   

   Is this helpful?

   Report
5. W

   William

   VIP

   Philadelphia

   29 reviews

   5.0

   29 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a pleasure dinning at this establishment! Staff friendly and food is exceptional.
   

   Casa D'Angelo - Boca RatonResponded today

   Thank you so much for your kind words! We’re thrilled to hear that you always have a wonderful dining experience with us. Our friendly staff and exceptional food are what we strive for, and it’s rewarding to know that we’re meeting your expectations every time you visit. We look forward to welcoming you back for many more memorable meals!
   

   Is this helpful?

   Report
6. w

   walter

   VIP

   West Palm Beach

   4 reviews

   2.0

   4 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   I had the pork chop special It was tough and hard as a rock Pasta marinara also not good Supposed to bring chunks of parmigiana with olives and bruschetta as a courtesy Parmigiana pieces were missing I requested them and waiter said something about allergy issues, but promptly brought them out and they were tiny bits.
   

   Casa D'Angelo - Boca RatonResponded today

   Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet the high standards we strive for. We take your comments seriously and will address the issues you mentioned with our kitchen and service team to ensure this doesn’t happen again. We understand how important the details are, from the quality of the food to the small touches like the parmigiana and olives. We appreciate your patience and hope that you'll give us another opportunity to provide you with the outstanding dining experience we are known for. Thank you again for your valuable feedback, and we look forward to welcoming you back soon.
   

   Is this helpful?

   Report
7. B

   Bonni

   VIP

   New York City

   43 reviews

   5.0

   43 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A long time favorite- experienced staff - great food
   

   Casa D'Angelo - Boca RatonResponded today

   Thank you for your wonderful feedback! We’re so happy to hear that Casa D’Angelo continues to be a long-time favorite for you. Our experienced staff and great food are what we strive for, and it’s rewarding to know we’re meeting your expectations. We look forward to welcoming you back soon for another great dining experience!
   

   Is this helpful?

   Report
8. E

   Ed

   Baltimore

   15 reviews

   3.0

   15 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   My wife and I were celebrating and had very much looked forward to this dinning experience. The freebie hors d’oeuvres had bruschetta which was served on soggy bread. I had the vitello Milanese and my wife had spinach and cheese raviolis. My dish was well prepared and an enormous portion. I enjoyed it very much. My wife’s ravioli was served on a very hot plate but the ravioli was lukewarm and the sauce was gummy. My wife told the server about the ravioli and she offered to have another plate brought out. My wife declined and the server had that dish taken off the bill. The service was good. I thought the value as average. I did not like the ambiance. Tables close together and very noisy.
   

   Casa D'Angelo - Boca RatonResponded today

   Thank you for sharing your feedback. We’re glad to hear that you enjoyed the Vitello Milanese and that the portion size was to your liking. We’re also happy to know that you had good service. We apologize for the issues with the bruschetta and the raviolis. We take these concerns seriously and will address them with our kitchen team to ensure better consistency in the future. It’s great to hear that our server took care of the situation promptly by offering a replacement and removing the dish from the bill. Regarding the ambiance, we understand how important the atmosphere is to a dining experience, and we appreciate your feedback on the noise level and table arrangements. Thank you again for your comments, and we hope to welcome you and your wife back for a more enjoyable experience.
   

   Is this helpful?

   Report
9. S

   Sharon

   VIP

   New York City

   21 reviews

   5.0

   21 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience at Casa. Delicious and fresh food. Great service!
   

   Casa D'Angelo - Boca RatonResponded today

   Thank you for your kind words! We’re so glad to hear you had a great experience at Casa D’Angelo. It’s wonderful to know you enjoyed the delicious and fresh food, as well as the great service. We look forward to welcoming you back soon for another fantastic meal!
   

   Is this helpful?

   Report
10. J

    Judy

    VIP

    West Palm Beach

    25 reviews

    5.0

    25 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Whole experience was outstanding. What a way to start a New Year
    

    Casa D'Angelo - Boca RatonResponded today

    Thank you so much for your amazing feedback! We’re thrilled to hear that your experience was outstanding and that it was the perfect way to start the New Year. We’re honored to have been part of such a special moment and can’t wait to welcome you back for more memorable dining experiences! Happy New Year, and we look forward to seeing you soon!
    

    Is this helpful?

    Report