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Char Steak & Lounge, Rochester, NY

Char Steak & Lounge

4.3
4.3
1501 Reviews
$50 and over
Steakhouse

Make a reservation

2 people
7:00 p.m.
Booked 12 times today
Experiences are available.
  • Good for special occasions
  • Good for business meals
  • Fancy
Nestled in the heart of the Neighborhood Of The Arts, Char Steak & Lounge is located in the newly renovated Strathallan, A DoubleTree by Hilton. A blend of quintessential steakhouse with an opulent, hip ambiance celebrating local artists, Char has something for everyone.
With refined and approachable service, the menus offer breakfast, lunch, and dinner. Featuring our wood-fired grilled steaks to homemade pastas, fresh seafood, and masterfully in-house crafted desserts.

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    Steakhouse, Contemporary American, Wine Bar
  • Hours of Operation
    Breakfast Mon–Fri 6:00 am–10:00 am Sat, Sun 7:00 am–11:00 am Lunch Daily 12:00 pm–2:00 pm Bar Daily 5:00 pm–12:00 am Dinner Mon–Sat 5:00 pm–10:00 pm Sun 5:00 pm–9:00 pm
  • Phone number
    (585) 241-7100
  • Website
    http://www.charsteakandlounge.com/
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Executive Chef
    Chef Corey Rivers
  • Private party facilities
    3 Private Spaces:East Ave Boardroom 18 guests Char Conference 10 GuestsChar Gallery 30 guestsAll with full AV capabilities
  • Location
    550 East Avenue, Rochester, NY 14607
  • Neighbourhood
    Rochester
  • Cross Street
    East Avenue/Strathallan Park
  • Parking details
    The hotel boasts 120 parking spaces, along with plenty of on-street parking.
  • Additional
    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Indoor Fireplace, Non-Smoking, Outdoor Firepit, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Wheelchair Access, Wine

Experiences

  • Knights Bridge Wine Dinner

    US$175.00 per person

    Feb 26, 2025 only
    Perfect Valentines Gift for your special someone, avoid the crowds and join us the following week for a special meal featuring the sun-kissed wines of Knights Bridge Winery from sunny Nights Valley in Sonoma County Wines: Sauvignon Blanc Chardonnay KB Red Blend Haggerty Road Right Bank Blend Cabernet Sauvingon Food Menu coming soon! Email brian.combs@hilton.com to get on the list to be the first to know about our next Wine Dinner. Payment for dinner plus tax and gratuity will be collected at the restaurant, credit card in Open Table is to secure the table.
    Knights Bridge Wine Dinner photo

Menu

View menu on restaurant's website

What 1,501 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.4Ambience
  • 3.9Value

Noise • Moderate

Loved For

  • Finger Lakes

    Hot spot

Review summary

AI-generated from verified diner reviews
Char Steak & Lounge offers an inviting dining experience with "excellent food" and "impeccable service." Guests rave about the perfectly cooked steaks and elegant ambiance. While some reviews mention inconsistent service and occasional delays, the restaurant is praised for its "fantastic service," diverse menu, and delightful cocktails. A top choice for special occasions!

1,501 Reviews

  1. Michele

    New York City

    16 reviews

    5.0

    16 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Enjoyed our dinner very much, service was exemplary_ Food was served perfectly from small plate to dessert. We were celebrating out anniversary , server Lacey brought us champagne to the table - my spouse doesn't drink , a glass of sprite was brought to our table immediately . Highly Recommend the calamari and the filet mignon. Plan to dine there again .

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  2. John

    VIP

    Greater Boston

    28 reviews

    5.0

    28 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The steaks were amazing! I was hoping to se more value for my money. Don’t get me wrong the steaks were wonderful but pricey for virtually every cut. Perhaps they offer more options $55-$70 not $89…

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  3. Sharon

    New York City

    1 review

    3.0

    1 review

    Dined 4 days ago

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 5
    Our biggest complaint was the server. She started off ok but then never checked back to see how our food was. Dessert menu was dropped off but server never returned to take our order. We had to ask other staff twice to get our server for our check. By the time server came with our check, she then asked if we wanted dessert. No thanks.

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  4. Todd

    Seattle

    1 review

    5.0

    1 review

    Dined on February 18, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything about our visit was very nice. The service was great, with comfortable chairs and a good-sized table, and the steaks were cooked perfectly.

    Is this helpful?

  5. Andrew

    Upstate NY

    1 review

    5.0

    1 review

    Dined on February 15, 2025

    1. Overall 5
    2. Food 4
    3. Service 3
    4. Ambience 5
    Did not have the crab legs or caviar options which was kind of upsetting, and when I said I didn’t like the coffee desert the server gave us a disrespectful look.

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  6. Maggie

    VIP

    New York State

    2 reviews

    2.0

    2 reviews

    Dined on February 15, 2025

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 5
    usually I am so happy with our experiences here but this time. no

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  7. Jerry

    Upstate NY

    2 reviews

    5.0

    2 reviews

    Dined on February 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was great except hostess when checking in was extremely rude. Should not be working there. She upset us to point we almost walked out. Rest of experience was great.

    1 person found this helpful

  8. Andrea

    Seattle

    1 review

    3.0

    1 review

    Dined on February 14, 2025

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 4
    Had to wait over 30 minutes to be seated despite having a reservation. Then it took 2 hours to get our food after we ordered. Should have received a comp of some sort. Manager said we’d get a free dessert for having to wait so long to be seated but server didn’t provide it. Server was aloof and messed up orders on two dishes. Other customers were visibly angry about the wait for their food and had their meals comped. We didn’t yell at anyone like others did and we didn’t receive any comps despite the terrible service. Food was wonderful but service was terrible.

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  9. Dominique

    Upstate NY

    1 review

    5.0

    1 review

    Dined on February 13, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very nice staff, very elegant, very good food. This was my third time coming here and I will definitely be back!

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  10. Christopher

    Upstate NY

    2 reviews

    5.0

    2 reviews

    Dined on February 9, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I loved the food, drinks, and ambience of both Char and Hatties, this was a great night out.

    Is this helpful?

FAQs

Char Steak & Lounge is rated 4.3 stars by 1501 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 12 times today
Experiences are available.
Google Map for Char Steak & Lounge

550 East Avenue, Rochester, NY 14607

Dining areas

Additional information

  • Cross Street
    East Avenue/Strathallan Park
  • Neighbourhood
    Rochester
  • Hours of Operation
    Breakfast Mon–Fri 6:00 am–10:00 am Sat, Sun 7:00 am–11:00 am Lunch Daily 12:00 pm–2:00 pm Bar Daily 5:00 pm–12:00 am Dinner Mon–Sat 5:00 pm–10:00 pm Sun 5:00 pm–9:00 pm
  • Price
    $50 and over
  • Cuisines
    Steakhouse, Contemporary American, Wine Bar
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    The hotel boasts 120 parking spaces, along with plenty of on-street parking.
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Executive Chef
    Chef Corey Rivers
  • Additional
    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Indoor Fireplace, Non-Smoking, Outdoor Firepit, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Wheelchair Access, Wine
  • Website
    http://www.charsteakandlounge.com/
  • Phone number
    (585) 241-7100
  • Private party facilities
    3 Private Spaces:East Ave Boardroom 18 guests Char Conference 10 GuestsChar Gallery 30 guestsAll with full AV capabilities
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