Charbonos - Avon

Review summary

1. S

   Scott

   Indiana1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food. The pork chop and chicken fettuccine both were pretty amazing. The waitress was very prompt and polite.
   

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2. D

   Dwayne

   Indiana2 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great food and service. Frequently eat there and have always been pleased.
   

   Charbonos - AvonResponded on March 2, 2025

   We're pleased to hear you always enjoy our food and service. Thank you for your positive feedback!
   

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3. O

   Orlando

   Indiana2 reviews

   4.0

   Dined on February 28, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We arrived 50 minutes before closing, it felt like we were rushed through our entire meal.
   

   Charbonos - AvonResponded on March 1, 2025

   We take your feedback seriously. We apologize for any rushed service you experienced. We would like to know more about your visit please give us a call at 317-272-1900. Thank you for bringing this to our attention.
   

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4. W

   William

   Chicago4 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Kids meals great value including sizable dessert. Loved the carbonara sauce. Pork chops, brussels, and mash 2x perfectly prepared.
   

   Charbonos - AvonResponded on February 24, 2025

   Hey William, We're thrilled to hear that you enjoyed your dining experience at Charbonos - Avon! It's great to know that our kids meals, especially the dessert, hit the spot and that you loved the carbonara sauce. We're also delighted that you found our pork chops, brussels, and mash to your liking. We strive to provide great value for our customers, and your feedback tells us we're on the right track. Thank you for taking the time to share your experience. We look forward to serving you again soon! Best, The Management Team
   

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5. J

   Jorge

   Houston1 review

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   It was ok the food was kinda dry but overall ok service was good and friendly just need to work on food being better
   

   Charbonos - AvonResponded on February 18, 2025

   We are sorry to hear that the food was not up to par... We hope that you will give us another shot to earn those extra stars!
   

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6. T

   Tina

   Indiana3 reviews

   2.0

   Dined on February 14, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   I reserved a table well in advance of Valentine's Day, said it was for a special occasion for a group of 4, I requested a table, not booth. The table they tried to give us was in the very back dark corner of the bar. Needless to say, I refused. they then showed us to a booth, which is specifically what I asked not to have. In order to save time, we went ahead with the booth, although there were ample empty tables they could have seated us in. The server was fine, but the service was not. We got our bread / appetizers in a timely fashion but then waited over 45 minutes for the entrees. We only ordered 2, a chicken sandwich and a ribeye. The server said they were waiting on the ribeye? Doesn't make sense that a piece of meat cooked for a total of 8 minutes or so would take 45 minutes to serve. The food itself was okay. The brussels sprouts were on the border of being mush and the potato was .. almost burnt. They were probably sitting waiting while the ribeye was cooked. Overall, I would say the experience was .. meh. Which is unfortunate as it was both Valentine's Day and my mother's 83rd birthday dinner. Would not recommend and may / may not be back
   

   Charbonos - AvonResponded on February 18, 2025

   Hi Tina– we are truly sorry to hear that you had a poor experience dining with us. Please get in touch with us at (317) 272-1900 and we'd be happy to hear how we can do better. Our sincerest apologies, Charbonos
   

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7. D

   Dirk

   Indiana7 reviews

   3.0

   Dined on February 14, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We had a few hiccups with our meal. The entree came out before our appetizer and when the entree was returned it was a little bit cold. The server did her best but it did take away from the experience. We usually enjoy Charbonos and we will most likely be back.
   

   Charbonos - AvonResponded on February 18, 2025

   We are sorry to hear that the food and service was not up to par... We hope that you will give us another shot to earn those extra stars!
   

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8. T

   Tim

   Tampa1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was EXCEPTIONAL ! Always checking on us keeping our glasses filled and gave an honest opinion for our questions regarding certain foods on the menu. She's a real credit to Charbono's. The food was great and all the staff we interacted with were very pleasant.
   

   Charbonos - AvonResponded on February 18, 2025

   Thank you so much for the 5 star review!
   

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9. G

   George

   Indiana8 reviews

   5.0

   Dined on February 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   When making the online reservation we mentioned our anniversary and a birthday as reasons for dining out. Upon arrival we were presented with cards signed by the staff, acknowledging our anniversary and birthday.
   

   Charbonos - AvonResponded on February 13, 2025

   Hi George, Thank you for choosing Charbonos - Avon for your special day! We're thrilled to hear that you chose us for your anniversary and birthday celebrations. It's always a joy to be part of such special moments. We're glad that our team was able to make your day extra special. We look forward to welcoming you back for many more celebrations in the future. Best, The Management Team
   

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10. J

    James VIP

    Indiana12 reviews

    5.0

    Dined on February 2, 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    It was great. Service was good and food was wonderful.
    

    Charbonos - AvonResponded on February 7, 2025

    Thank you so much for your kind words, James. We really appreciate you taking the time out to share your experience with us. See you again soon! Cheers, Charbonos
    

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