CHOP Steakhouse & Bar - Richmond

CHOP Steakhouse & Bar - Richmond reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Raymond

   Las Vegas9 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was attentive and understood we wanted to chat with our friends but also had a flight to catch at YVR. He insured we had our order in before the rush. The food was exceptional. We had lunch and had the salads with protein as well as two lunch combos. There were 4 of us. Wine was good and everything was reasonable. Menu ranged from $$ to $$$$ for lunch which provided a nice range of foods. Second time there. Had a great time the first visit so decided to go a second time and take friends there during their layover to their final destination. Everyone loved it.
   

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2. C

   CAMERON VIP

   Toronto14 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous service and very good food. We had several different cuts of steak and also two seafood dishes. Good draft beer selection too. Booked a private room for work and we really had a lovely evening. Thanks to all the staff at Chop Richmond.
   

   CHOP Steakhouse & Bar - RichmondResponded 1 day ago

   Hi Cameron, we're happy to hear that you enjoyed the fabulous service, very good food, and our draft beer selection! Thank you for the 5-star review, and we look forward to hosting you again soon. - Manny // Assistant Manager
   

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3. M

   Marco

   Vancouver5 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Everything, starter, appetizer, wine entree, wine on the table within 20 minutes. The foods eventually became cold. The sirloin steak was medium well not as we ordered medium rare. We finished in one hour not quite enjoyable, totally messed up my anniversary dinner. The worst experience in Chop.
   

   CHOP Steakhouse & Bar - RichmondResponded 1 day ago

   Hi Marco, I got your feedback review and I want to send my sincerest apologies regarding your experience on Anniversary day. Thats not something we strive for and we clearly missed the mark here. I understand your frustration, especially since you chose chop steakhouse on this special occasion. I can assure you, that your feedback is extremely valuable and we are committed to improving based on what you've shared. If you are open to it, I would love to invite you back to give us another opportunity to provide you the 5 Star dining experience you deserved. I would like to provide you gift card by email or mail. Let me know what works best and I'll have the gift card sent out to you asap. I'd be happy to assist you in making sure your next visit is in line with the high standards we aim to maintain. I can ensure you it will be a flawless experience from start to end.Please feel free to email me at choprichmond@chop.ca. Thank you again for your feedback. Manny//Assistant Manager.
   

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4. JV

   JohnV

   Vancouver5 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food nice people. Worth the wait but really slow out of the kitchen
   

   CHOP Steakhouse & Bar - RichmondResponded 3 days ago

   Hi John,Thank you for 4 star review and for sharing your feedback with us. Thats not something we strive for and we clearly missed the mark here.We take all our guest feedback seriously and If you're open to it; I would love to invite you back to give us another chance to provide you 5 Star dining experience which you deserve. I'll make sure it will be flawless experience from start to end. Feel free to email me at Choprichmond@chop.ca for further details. - Manny // Assistant Manager
   

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5. OT

   OpenTable Diner

   Vancouver7 reviews

   5.0

   Dined on March 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrating my daughter’s 16th birthday with family. Reservations made and table was readily available & set. Plenty of parking available - register at the front when greeted for free parking Holly that helped us was readily available and was attentive to our questions and needs. She and the team were great! Drinks, appetizers and entrees came in timely manner. Delicious, fresh and hot. Will be back.
   

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6. DD

   DanD

   Los Angeles3 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very enjoyable dinner the prime rib was excellent and the attention to detail from the staff was outstanding I highly recommend
   

   CHOP Steakhouse & Bar - RichmondResponded on March 11, 2025

   Hi Dan, we're happy to hear that you enjoyed the excellent prime rib and outstanding attention to detail from our staff! Thank you for the 5-star review, and we hope to see you again soon. - Manny // Assistant Manager
   

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7. V

   Vivien VIP

   Vancouver17 reviews

   5.0

   Dined on March 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great lunch. Food was good and the server JJ provided excellent service.
   

   CHOP Steakhouse & Bar - RichmondResponded on March 12, 2025

   Hi Vivien, we're happy to hear that you enjoyed a great lunch and that JJ provided excellent service! Thank you for the 5-star review, and we look forward to seeing you again soon. - Manny // Assistant Manager
   

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8. J

   John VIP

   Vancouver199 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another wonderful experience at the CHOP. Our serve r Daniel took great care of us as we enjoyed the chili garlic shrimp appetizer (always a favourite) the. Seafood chowder and seafood linguine paired with great wines. There always seem to be something on the menu that suits my palate Thanks again, we will be back
   

   CHOP Steakhouse & Bar - RichmondResponded on March 2, 2025

   Hi John, we're happy to hear that Daniel took great care of you and that you enjoyed the chili garlic shrimp, seafood chowder, and seafood linguine! Thank you for the 5-star review, and we look forward to your next visit. - Manny // Assistant Manager
   

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9. C

   Chris

   Vancouver2 reviews

   5.0

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Had a nice birthday party in a private room. Was lovely
   

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10. s

    sheila VIP

    Vancouver19 reviews

    5.0

    Dined on February 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food, prime rib excellent. Best I have had in a long time. Great Service. I will be back soon.
    

    CHOP Steakhouse & Bar - RichmondResponded on February 24, 2025

    Hi Sheila, we're happy to hear that you enjoyed the excellent prime rib and great service! Thank you for the 5-star review, and we look forward to your next visit. - Manny // Assistant Manager
    

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