Cluny

Review summary

1. L

   Liz

   VIP

   Toronto

   17 reviews

   4.0

   17 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Going to Cluny is an experience unto itself. Service is outstanding and the food is divine. Every detail from plates to plating, decor to table placement is to enhance your dining experience. If in doubt, order the French Onion Soup. It is incredible. Anything else you order will be equally delicious. We had their mock-tails and they were expertly crafted. The bougie burger is cooked to your liking and delicious… but the frites steal the show. The bouillabaisse is full of seafood, seasoned beautifully but quite small considering the price. Indulge in the desserts if you can. We were full but have had their baked goods from the bakery on site. It is very expensive. With tip, no dessert and no alcohol, we paid $160 for 2 people. It can get noisy but it really contributes to the French Bistro atmosphere. We also went during the Christmas market. It was also a very cold evening, so you need to plan your parking while in advance as well as timing to get to the restaurant from your parking spot and time to negotiate through the crowds at the Christmas market. We left our home which is 20 minutes away by car usually at 4 o’clock and arrived one minute before our 5:15 reservation. You must have a reservation to be seated during the winter market and you can get into the market for free if you show them your reservation. The winter market is another story. Is a memorable and, for me, a worthwhile experience to dine at this establishment.
   

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2. J

   JJ

   Denver

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ravi was an excellent host. Soft crab and French onion soup was marvelous for brunch and the French wine!!! Ooo la la!
   

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3. C

   Christine

   Toronto

   24 reviews

   4.0

   24 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   As usual Cluny did not disappoint. The space is gorgeous from the dining Area to the bathroom! The service was very quick and efficient. The Petit Poulet and the 6 oz filet were to die for. My only issue this time was the noise level and the crowds of people, hence a four Star review. Cluny would get 5 stars in a normal every day situation...they are that great! we Will definitely come back, perhaps with the Family for brunch!
   

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4. P

   Patty

   Toronto

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Everything was great except the lobster bisque. The lobster bisque had leeks in it, which I adore however they were not cooked. They were very crunchy and they should not be crunchy in a soup.
   

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5. G

   Gail

   Toronto

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great ambience in the heart of the Distillery District. Service was AMAZING and the food delicious.
   

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6. S

   Sean

   VIP

   Toronto

   15 reviews

   2.0

   15 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Dined for lunch during Christmas Market. Salmon tartare app lacked seasoning and acidity. Croque Monsieur was sloppy and luke warm, accompanying fries were room temp at best. Shore lunch was ok, just not what was expected. Would have mentioned to our server but she was out of sight for so long we didn’t want to keep waiting. Disappointing for a restaurant in which I’ve dined in before and loved.
   

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7. N

   Natalie

   Toronto

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great location and the decor is fabulous. A little overpriced for what you get, as you still need to add a side to your main. $19 for a small bowl of French Onion soup was over the top and have had better and larger portions. Wine is over priced too.
   

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8. D

   Dorota

   Toronto

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   The service was horrible. we received our apps and then waiting 1 hour for our mains to come. it was super frustrating that we lost our appetite.
   

   ClunyResponded 2 days ago

   Dorota, thank you for your visit and feedback. We are truly sorry to hear that our service was not what you expected and our usual standards. We take great pride in delivering outstanding customer service so it makes us sad to hear this was not the case during your visit. You should not have had to wait over an hour for your mains to be served and for that we are sorry. Saying that, we have taken your feedback very seriously and will be passing it along to our senior team for review. We would love to encourage you to let us create a better experience for you in the future, should you choose to dine with us again. Best Regards, Stuart K.
   

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9. C

   Christina

   Toronto

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   We decided to book a nice restaurant to celebrate the holidays, and we were very disappointed. We waited for the food for almost an hour, and had to ask for bread to tie us over while waiting. The server brought sides (after we were done our meals) to compensate for the wait, but at that point we were way past eating more. The server then brought our bill and didn’t apologize for the wait or anything. Thankfully, the food was OK food, we had our great friends company and the restaurant was beautiful, we would still give this experience a 3/10.
   

   ClunyResponded 2 days ago

   Thank you for your visit and feedback Christina. While we are happy to hear that you enjoyed our food and our restaurant, we are truly sorry to hear that our service was not what you expected. We take great pride in delivering outstanding customer service that starts from the moment you walk in, so it makes us sad to hear this was not the case during your visit. Saying that, we have taken your feedback very seriously and will be passing it along to our senior team for review. We would love to encourage you to let us create a better experience for you in the future, should you choose to dine with us again. Best Regards, Stuart K.
   

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10. SL

    SusanL

    Chicago

    16 reviews

    4.0

    16 reviews

    Dined 4 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Our server was outstanding. So informative about the entree and wine selections Food was delicious and hot when presented. Overall a great night out.
    

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