The Connaught Room at Ashford Castle

Review summary

1. OT

   OpenTable Diner

   Connacht

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved Conrad and Loughan and also the amazing South African staff we met on exit
   

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2. B

   Bernadette

   Connacht

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely experience. Staff food exceptional had a lovely evening Will definitely be returning.
   

   The Connaught Room at Ashford CastleResponded on November 11, 2024

   Dear Bernadette Thank you taking the time to leave a review on your recent experience. I am delighted to read you had a lovely experience and the staff looked after you well. We do look forward to welcoming you back to Ashford Castle, Warm Regards Dermot Fetton
   

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3. M

   Michelle

   Dublin

   1 review

   4.0

   1 review

   Dined on November 8, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Thomas our waiter was absolutely lovely (a local lad from Cong) 1st class service very attentive, fantastic personality & a wonderful asset to Ashford Castle. Our table was by the window looking out on beautiful Lough Corrib & the chair was so comfortable (I have spinal problems) I could have happily sat there all day reading a book & having more pots of tea. The tea was so nice myself & my daughter had two pots. Sandwiches, scones & cakes were lovely & Thomas very kindly boxed up the ones we couldn't eat (as we were so full) & we were able to take them home for our tea which was lovely & the box they came in was so pretty. The classical music playing in the background (just at the right decibels) added to the ambience. Thank you for a lovely afternoon Thomas. On a negative note the 15% service charge on top of the €75 per person for the adternoon tea was exorbitant.
   

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4. J

   Jane

   Dublin

   1 review

   5.0

   1 review

   Dined on November 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic afternoon at Ashford Castle for afternoon tea. Staff were wonderful, very attentive and friendly and the food was divine! All topped off by the beautiful surrounds. Would highly recommend.
   

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5. D

   David

   Surrey

   1 review

   5.0

   1 review

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous experience-great service all very polite would recommend
   

   The Connaught Room at Ashford CastleResponded on November 4, 2024

   Dear David, Thank you for taking your time to leave a review on your recent visit at the Connaught Room. I am delighted to read you enjoyed your experience and you received great service. We do hope we get the opportunity to welcome you back to Ashford Castle in the near future Warm Regards Dermot Fetton Director of Food & Beverage
   

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6. S

   Susanna

   London

   1 review

   5.0

   1 review

   Dined on October 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really nice and tasty and also one of the few ways to see the inside of the castle while staying at the Lodge.
   

   The Connaught Room at Ashford CastleResponded on October 31, 2024

   Dear Susanna, Thank you kindly for your email, Thank you for sharing your experience! We're so glad you enjoyed the delicious treats and appreciated the chance to explore the castle’s stunning interior while staying at the Lodge. It’s wonderful to hear it added something special to your visit. We’d love to have you back again soon! Warm Regards Dermot Fetton
   

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7. S

   Siobhan

   Connacht

   1 review

   4.0

   1 review

   Dined on October 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The staff in Ashford Castle are just unbelievable. They are trained to the highest standard and make every guest feel like a VIP. The food was delicious and the detailed information given about the food and teas was brilliant. The gift of tea beige wow sing was a beautiful touch.
   

   The Connaught Room at Ashford CastleResponded on October 31, 2024

   Dear Siobhan, Thank you kindly for your wonderful feedback, We're thrilled to hear that the staff made you feel like a VIP and that their dedication and knowledge added to your experience. It’s great to know you enjoyed the delicious food and thoughtful details, like the tea gift—what a treat! We look forward to welcoming you back for another exceptional visit. Warm Regards Dermot Fetton
   

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8. B

   Bayar

   Dublin

   1 review

   5.0

   1 review

   Dined on October 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was amazing l, 22.50€ for services was exaggerated
   

   The Connaught Room at Ashford CastleResponded on October 31, 2024

   Dear Bayar, Thank you so much for your feedback! We’re thrilled you enjoyed the experience and found it amazing. We appreciate your input on the service fee, and we’ll certainly take it into consideration as we continue to improve our offerings. We hope to welcome you back soon for another great experience! Warm Regards Dermot Fetton
   

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9. A

   AURELIE

   Connacht

   1 review

   5.0

   1 review

   Dined on October 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved this marvelous afternoon tea at Ashford castle ! Everything was perfect, food was generous and so good. The waiters were so much helpfull and warm. We would love to come again !
   

   The Connaught Room at Ashford CastleResponded on October 31, 2024

   Dear Aurelie, Thank you for your lovely review! We’re delighted to hear that you enjoyed your afternoon tea at Ashford Castle and that everything from the generous food to the warm and helpful service made your experience memorable. We’d be thrilled to welcome you back anytime for another wonderful visit! Warm Regards Dermot Fetton
   

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10. L

    Lorraine

    Connacht

    2 reviews

    5.0

    2 reviews

    Dined on October 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing, from the butlers to the servers, amazing. Especially Ciara who waited on us, really enjoyed it and we will be back
    

    The Connaught Room at Ashford CastleResponded on October 24, 2024

    Dear Lorraine, Thank you so much for your kind words! We’re thrilled to hear that you had an amazing experience with us and that our team, especially Ciara and Lana, contributed to making your visit so special. We’ll be sure to pass along your compliments to them. We hope to welcome you back for more memorable moments in the future! Warm Regards Dermot Fetton Director of Food & Beverage
    

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