$$$$Price: Moderate • Seafood • North Hills
I booked through Open Table, alerting the that we had someone having a birthday and that I would bring candles for dessert and it was a SURPRISE. When we arrived, the gentleman discreetly whispered he had read my message and the server would take the candles. So far so good.
No sooner we are seated, the server comes to greet us and blurts out so "we have a birthday here who's is it?". I give her a look like "what are you doing?". She takes our drink order then blabs out "so are we putting candles on the dessert?" What the heck was this girl thinking? WHY would you ever blab that out at the table? 1. the note said it was a surprise 2. even if not she should have been discreet about it. She ruined something very special - it may seem like just a surprise but there was much more to it. I whispered to her that it is a surprise and I don't think she either cared that she ruined it or that she understood she was a blabbermouth. Then as we discussed ordering the lobster bisque, she throws shade at the kitchen staff - something about since they decided to change things t taking long since it's made to order. Had she said they make it to order so it will take a little longer that would have been fine. It was the way she said it - she was dissing her kitchen staff. So already she has earned 2 big strikes for her service.
Strike 3 is the dinners were ready and the table was not cleared from the appetizers and soups. I had to clear it for her so she had a space for the dinner plates.
Strike 4 is I ask for containers - she clearly sees there's a lot of food but brings 1 small container. I had to ask for more, then ask again for a bag.
Someone please train this waitress. I think she wants to do right but desperately needs training.
The food was ok; bisque was luke warm, salmon was luke warm. Expensive for what you get.
