Best American Restaurants in Jackson Heights

Servers at the restaurant were great. So were the hostesses inside. Food and tea were delicious as always. The gal checking reservations at the entrance to the hotel to admit guests inside could use a refresher in customer service. How about welcome guests warmly with a smile? Say hello or good morning? Make eye contact? Literally anything other than the cold front she put on. Maybe she hates her job? For paying $500+ for tea time lunch you shouldn’t act like we’re inconveniencing you. She also didn’t offer the lift for my stroller and just watched us struggle carrying it up the stairs and no one grabbed the door to help. They stand on the stairs looking down on people trying to come inside like they’re better than everyone else. That part is odd.

My daughter and I booked this restaurant for our first Thanksgiving whilst visiting New York .The restaurant is absolutely spot on .It’s very warm , welcoming , homely and a family atmosphere.The food is the star of the show .Hats off to the chef .Tasty , well cooked , flavoured and presented .The staff are so polite , courteous and personable .Thank you so much for one of the nicest meals and not over priced either .

We LOVED our dinner last night, Thanksgiving. The food was great, the service terrific (didn't get her name, but a swell Latina was our server). And we had a New York experience. A middle aged couple was celebrating her birthday so they had a chocolate cake. They only wanted a slice or two, so they gave it to the mother & son from Santa Fe next to us. They had to rush to a show, so they gave it to us. We only wanted a slide, too, so we shared it with a young lady and grandmother (who was having a birthday with sherbet and a candle!). So the cake pleased FOUR tables at your restaurant! This has happened to us several times now, usually in NYC, but also in Florence and Rome! Thanks for a great evening. John-Charles Kelly

Food was very good simple basic menu . Service was good . Atmosphere very festive for holidays . Enjoyed our dinner

One of the best meals my wife and I have had in a very long time. Ambiance was also amazing! Staff was friendly, attentive and informative. Would highly recommend for any occasion!