Engawa Restaurant

Review summary

1. D

   Devaughan

   London

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The experience was amazing. The food was great. However, the wait time for the food was very long (approx. 2 hours). Though the ambiance was great, the spacing was smaller than expected.
   

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2. p

   philippe

   Washington DC

   2 reviews

   4.0

   2 reviews

   Dined on February 7, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Excellente cuisine. Service sttentionne. Très belle soirée
   

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3. R

   Richard

   London

   6 reviews

   5.0

   6 reviews

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A perfect evening to celebrate my partner's birthday. Great, amazingly prepared food an our waitress was so friendly. Definitely a memorable experience.
   

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4. J

   Jian

   Coastal Georgia

   1 review

   4.0

   1 review

   Dined on January 24, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The service was amazing! They were so kind and attentive throughout. The vibes were a little low on a Friday night. It’s just around the corner from Piccadilly theater (I had a 7:30 show after dinner) and it would’ve been fun to have been to a restaurant where there was a buzz but it was lightly patroned while I was there so it was a rather quiet Friday night dinner. Some folks may like that while others may want a more lively scene. The food was really good though! I had the salmon avocado roll and the shrimp tempura roll. They were a bit thick on the sushi rice but the quality of ingredients was high.
   

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5. F

   Fernanda

   Seattle

   1 review

   1.0

   1 review

   Dined on January 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   The taste in the food wasn’t good. Fish would fall from the Niguiri. Plain products. Nothing wow.
   

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   Engawa RestaurantResponded on January 17, 2025

   Thank you for taking the time to share your experience with us. We apologise that your visit was not what you expected. We would like to learn more about your experience, so we can work to improve. Could you please provide us with more details about what went wrong? We value your feedback and hope to make it right!
   

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6. A

   Airi

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Today, I had the pleasure of celebrating a dear friend's birthday at an outstanding Japanese restaurant. From the moment we entered, we were warmly welcomed , setting the tone for what would be an exquisite culinary journey. The service was impeccable—attentive yet unobtrusive, with staff eager to ensure every aspect of our meal was just right. As for the food, it was nothing short of extraordinary. Every dish was a beautiful testament to authentic Japanese cuisine, with fresh ingredients prepared to perfection. The balance of flavors was impeccable, and the presentation a feast for the eyes as much as for the palate. The ambiance was equally delightful—peaceful and elegant,provided the perfect backdrop for our celebration, adding to the joyous atmosphere. If you're seeking an authentic Japanese dining experience in London with a good value for money, This is the place.
   

   Engawa RestaurantResponded on January 14, 2025

   Thank you so much for your kind and thoughtful words! We’re absolutely thrilled to hear that you had such a memorable experience celebrating your dear friend’s birthday with us. It’s truly rewarding to know that you enjoyed every aspect of your visit, from the warm welcome to the food and ambiance. Your feedback means the world to us, and we can’t wait to welcome you back for another exceptional dining experience. Thank you again for choosing us!
   

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7. S

   Sugiharto

   Melbourne

   1 review

   5.0

   1 review

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good food and service. Highly recommended. Definitely will be back
   

   Engawa RestaurantResponded on January 8, 2025

   Thank you so much for your positive feedback back! We’re delighted to hear you enjoyed the food and service. We can’t wait to welcome you back next time!
   

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8. D

   Dominique

   VIP

   Berlin

   1 review

   5.0

   1 review

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Amazing service and outstanding food!!! Just what we were looking for🙏
   

   Engawa RestaurantResponded on January 3, 2025

   Dear Dominique, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed both our service and food. We look forward to welcoming you back soon!
   

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9. M

   Maryam

   London

   3 reviews

   2.0

   3 reviews

   Dined on December 17, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   The lady serving was very nice, but unfortunately the tasting sushi menu was not good at all. I would not recommend this restaurant as there are so many delicious Japanese restaurants with excellent sushi in London, and this is not one of them.
   

   Engawa RestaurantResponded on December 18, 2024

   Thank you for taking the time to provide us with your feedback. We’re glad to hear that you had a positive experience with our service, but we’re genuinely sorry that our tasting sushi menu did not meet your expectations. We understand that there are many excellent options for sushi in London, and we strive to offer a unique and enjoyable experience for our guests. Your comments are important to us, and we will certainly review the menu and presentation to ensure we continue to improve. We appreciate your input and hope you might consider giving us another try in the future. If you do, please feel free to reach out directly, and we’ll ensure you have a memorable visit.
   

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10. B

    Bryana

    VIP

    Orange County

    1 review

    1.0

    1 review

    Dined on December 14, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 3

    We have been coming here for years but unfortunately are under new ownership. The menu is different and the food does not compare to what it used to be. The quality of the fish is not as fresh and the rolls were full of rice and hardly had any fish. We will not go back, it was very bad.
    

    Engawa RestaurantResponded on December 18, 2024

    Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your recent experience did not meet the expectations you’ve had in the past. While we strive to maintain the highest quality of food and service, we understand that changes under new ownership can be challenging. We value your loyalty over the years and take your concerns seriously. Your comments will be shared with our kitchen team and directors for review. We are committed to making improvements and hope you will give us another opportunity to serve you better in the future.
    

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