Best Casual Restaurants in Downtown Crossing

Phenomenal food. Sorry to see it go. Worth a final visit.

We've been here a few times and every time has been an outstanding experience. The ingredients are always of good quality. My favorite broth is their Guizhou Red Suantang. This fermented tomato-based broth has plentiful aromatic Chinese herbs and is a stand-out broth for its tangy and complex flavor that you won't forget! I wish I could bottle it and take it home! I've also tried their black bone chicken broth and classic mala, both are good "old reliables" - the classic mala gets hotter the longer it's been cooking! Each time we've been the service has been attentive without being smothering, all the vegetables are fresh, fresh, fresh! The housemade shrimp paste is wonderful, and the spicy dumplings are some of the best I've had anywhere. I love that you can get a great variety of mushrooms with their platters, their black fungus never disappoints, always big, plump, and succulent! Don't sleep on the fish roe salad balls, they are DELICIOUS, but be careful not to cook them too long or the liquid center becomes molten hot. Highly recommend making reservations, it gets BUSY here and for good reason!

Almost every restaurant has some level of inconsistency, but this restaurant is pleasingly surprising despite changes or minor adjustments.

Everything was perfectly good except there’s only two servers working on that day, and it was really busy so the service is pretty slow and really struggled to get server’s attention. However it’s totally understandable, the servers are super nice too! Just if there would be more servers working that night the experience would be better. Overall reasonable price, delicious food and beautiful environment!

Very good experience - delicious food, somewhat pricey, but the rotisserie chicken, including in the soup, was extraordinary. The soup should be available in a bowl, not just a cup! Energetic vibe, beautiful decor, but there should be additional large tables (not high tops) available for business lunches. Overall the space is relatively small, so table placement is key and there are more "common" high tops than standard tables - great for drinks and casual lunches, but not necessarily business dining.