Founders Inn Swan Terrace Grill

Review summary

1. M

   Moe

   San Francisco

   8 reviews

   3.0

   8 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   The food was ok. Main course was not hot and a little rubbery. The staff was nice and the atmosphere was a little loud but cute with the piano music playing in the background. Over all it was ok. I would not make a reservation for valentines here again but this was just one event. We’ve enjoyed other events and brunch and those were far better. Despite the lackluster experience, I would dine here again, just not a special occasion/holiday period as the problem could be their struggle with mass production…
   

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2. J

   Joey

   Richmond

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The ambience was great as well as the service. However, the food looked as if it had been sitting for a while. The food was not hot but mildly cold. The salad we were served was fantastic.
   

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3. B

   Barbara

   VIP

   Richmond

   5 reviews

   5.0

   5 reviews

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ms Emily is such a joy. Whenever I was to take a special meeting, I request to be in her section. So kind and on the ball. She really makes our experience perfect every time for many, many years now. Today was no exception. My only request is that you bring back the nicer hot tea flavors. My favorite thing is hot tea by the fireplace and I was disappointed to learn that the tea choices had been severely cut to very basic earl gray, mint, lemon or chamomile. There used to be orange, apple crisp (my fav!) and more. Also, the honey was previously so much nice. Today the food was wonderful..but I definitely felt the corners being cut on my tea service. Please consider brining that elevated experience back. :)
   

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4. S

   Sam

   Washington DC

   10 reviews

   5.0

   10 reviews

   Dined on January 26, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great ambience. Elegant and peaceful atmosphere in a colonial type setting. Located inside Hilton owned Founders Inn, which is a colonial type setting. Came here for Sunday All You Can Eat (AYCE) brunch buffet. Not bad selection. Had raw oysters, cocktail shrimp, smoked salmon, crab cakes; fresh fruit, deserts which range from cheesecake to fresh bread pudding; prime rib carving station, turkey and pork bacon and sausage, omlette bar, salmon, mash potatoes etc etc..., . Live piano player. Beautiful hotel and outside courtyard to walk around in. Server, Emily, was very sweet and attentive. Would come again.
   

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5. M

   Marsha

   Richmond

   3 reviews

   3.0

   3 reviews

   Dined on January 7, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Service was good. Food was fair. Ambience was excellent.
   

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6. T

   Tiffany

   Richmond

   2 reviews

   4.0

   2 reviews

   Dined on December 29, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   If you visit, ask for Stephen or his mother. The kindest and sweetest souls you will ever meet!!! I have no review for the meal, I will just say, I will not be returning.
   

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7. B

   Brenda

   Richmond

   7 reviews

   3.0

   7 reviews

   Dined on December 26, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Beautiful decor….food mediocre but plentiful buffet
   

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8. K

   Ken

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Elegant, Many food choices, great service, Third Christmas to take family and friend
   

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9. K

   Kathy

   Richmond

   1 review

   3.0

   1 review

   Dined on December 24, 2024

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 3

   Over priced. The food wasn’t that great, the selection of meat was okay, could’ve done better with sides and keeping the bread and desserts replenished. We were there for 20 minutes by time the bread was replenished which was cold with cold butter to try to put on it. By time we went up for dessert there was hardly anything there (too many people with four desserts that had barely anything left) our server came to our table to bring our drinks then we didn’t see him again until we were finished (we never got our drinks re-filled. Very disappointed!
   

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10. C

    Clarice

    Richmond

    6 reviews

    3.0

    6 reviews

    Dined on December 24, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    We went for a champagne brunch and told the server from the beginning. She had too many tables or the tables were too large and we barely got refills. The rating would have been higher had the service been better. Also, they kept taking our flatware and not replacing it or telling us where to get it.
    

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