Frankie Bones Restaurant & Lounge - Hilton Head Island

Review summary

1. J

   Jayne

   Baltimore

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good service and all 4 of us were very happy with our meals.
   

   Is this helpful?

   Report
2. R

   Rosalie

   VIP

   Charleston

   45 reviews

   5.0

   45 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly Neighborhood Restaurant. Great food & priced right
   

   Is this helpful?

   Report
3. B

   Bobbie

   Charleston

   48 reviews

   3.0

   48 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   This is a restaurant that prides itself on top notch service and Tommy delivered just that! However, while the quality of food is very good, it was bland and nothing to celebrate. There are so many great restaurants here in HHI so I was surprised that this dinner didn't live up to my past experience at Frankie Bones. The seafood past lacked flavor. Was expecting something much more memorable.
   

   Frankie Bones Restaurant & Lounge - Hilton Head IslandResponded 4 days ago

   Hey Bobbie, We're thrilled to hear that you enjoyed our service at Frankie Bones Restaurant & Lounge - Hilton Head Island. We're sorry to hear that our food didn't meet your expectations. We always strive to deliver a memorable dining experience, and we're sorry to hear that our seafood past lacked flavor. Your feedback is valuable to us, and we'll certainly take it into consideration for future improvements. We hope to have the opportunity to serve you again in the future. Best regards, The Management Team
   

   Is this helpful?

   Report
4. J

   Jennifer

   VIP

   New York City

   75 reviews

   3.0

   75 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   This seems to be a place where folks in the neighborhood congregate, so best advised to make reservations if you want to eat here. Noise levels very high. Good parking. Food was just ok. Some GF dishes but not too many. I appreciated the fact that there was a 4 oz filet on the menu (sometimes 8 oz is the smallest one can get). Hubby had the eggplant parm and it was very hard to cut. Perhaps the cutlets of eggplant were too thick. Seasonal pumpkin martini perhaps the best part of the meal!
   

   Frankie Bones Restaurant & Lounge - Hilton Head IslandResponded 4 days ago

   Thanks for the review Jennifer! We're thrilled to hear that you chose to dine with us at Frankie Bones Restaurant & Lounge - Hilton Head Island. We appreciate your comments about our restaurant's atmosphere, seating, and food. We're sorry to hear that your dining experience was just ok and that some of our dishes did not meet your expectations. We're always striving to improve and your feedback is invaluable in this process. We're glad to hear that you enjoyed our seasonal pumpkin martini, though we apologize if the eggplant parm was not up to par. We hope to have the opportunity to serve you again soon and provide a more satisfying experience. Best regards, The Management Team
   

   Is this helpful?

   Report
5. OT

   OpenTable Diner

   Charleston

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   We had 12:30 reservations. Server was very attentive, took our order shortly after being seated and then we waited a long time to get our food. Food was OK- not great.
   

   Is this helpful?

   Report
6. V

   Virginia

   Charleston

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always can count on excellent food and service at Frankie’s. Consistently good for years. Italian meatballs are the best on the Island.
   

   Is this helpful?

   Report
7. B

   Barbara

   San Francisco

   15 reviews

   5.0

   15 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent dinner as always. Service was friendly and prompt. Food was delicious and served hot.
   

   Is this helpful?

   Report
8. e

   elizabeth

   New York City

   7 reviews

   5.0

   7 reviews

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a winner do cozy great service delicious food incredible early bird menu starting at 330 Just about as perfect place to destress and relax over delicious food
   

   Frankie Bones Restaurant & Lounge - Hilton Head IslandResponded 4 days ago

   Hey Elizabeth, We're thrilled to hear that you had a great experience at Frankie Bones Restaurant & Lounge - Hilton Head Island! It's wonderful to know that you enjoyed our food, service, and early bird menu. We strive to create a comfortable and relaxing environment for our guests, so we're glad we hit the mark for you. We appreciate your high ratings and look forward to serving you again soon. Best, The Management Team
   

   Is this helpful?

   Report
9. T

   Tory

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Sabrina was our server and was charming and excellent. Food was great
   

   Is this helpful?

   Report
10. J

    Jack

    Louisville

    2 reviews

    5.0

    2 reviews

    Dined on December 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great high top service from the bar group. Been a regular guest for decades👍
    

    Is this helpful?

    Report