Fuego - Maya Hotel

Review summary

1. S

   Sirish

   Los Angeles3 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Risotto dish was trash. Like they ran out of an ingredient and just turned it into a fried rice dish.
   

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2. L

   Lilia

   Los Angeles12 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   It's hardly a 'Mexican' restaurant - I'm sorry we didn't check the menu before we went. It's just a cosy hotel bar with a great view - but no nachos or tacos. And the price is outrageous for such poor quality.
   

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3. M

   Melody18

   Orange County9 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This spot has become a family favorite (adult family). Such a lowkey spot for delicious food, EXCELLENT service, and amazing views. We live about 30 minutes away, but this place is so worth it we’ve even considered staying at the hotel just so we can vibe at this restaurant. Never really have been during the summer time, but we throughly enjoy this place in the winter/spring time.
   

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4. M

   MARY VIP

   Hawaii56 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely afternoon. Food, service and setting on the water were excellent. We’ve dined here 4 times and it has always been enjoyable!
   

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5. L

   Luis VIP

   Cancun15 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and great service , Laura is the best waitress ever
   

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6. I

   Isai

   Los Angeles1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful view and delicious food good customer service
   

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7. R

   Ricardo

   Orange County1 review

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Came for valentines dinner here with my wife and had reservation and choose their fixed menu option. Even though we had a reservation we waited 30 minutes to be seated. Then waited another 30 minutes to be asked if we wanted water. It wasn’t until we spoke to the manager we were provided the water. From when we sat, we did get our first course which was a salad until 45 minutes into our dinner. In total we were there from 9pm to closing mainly waiting on food to be brought to us. Having a hangry wife on what was supposed to be a nice romantic dinner was not the business.
   

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8. J

   Jessica

   Los Angeles1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   The food was really awful for the price. I typically eat the usual menu, which is DELICIOUS, but their Valentines Day meal was really disappointing. My date and I took our food to go. A terrible disappointment from an otherwise amazing restaurant.
   

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9. A

   Anita

   Los Angeles2 reviews

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I was completely let down by the Valentines Dinner experience. I had a reservation for 8pm, was told to wait at the bar for about 25 minutes, then was brought over to a table on the patio. The live music was cute and the background was nice but those romantic vibes wore off once we realized it had been another 30 minutes since someone brought us water and no one had come to take our order. Really not the service you expect from a place charging $130 per person holiday event. I gave myself an upgrade to the empty table next to ours because I knew no one was paying attention and the view of the ocean can only be fully viewed from a few tables. After 40 minutes of waiting and not even getting a single glance from any table staff that we were trying to waive down, I went up to the host to ask for assistance. The blonde woman checking people in barely blinked at me but the young man started apologizing and followed me back to my table to see where we were and assured us someone would be getting our order soon. At this point my man is already over it and would rather be eating McDonald’s but we’re 1 1/2 hours in, the card is on file and we drove an hour to get here for a special date. Some poor waiter got sent to us and had no idea why my man was so upset, poor communication between staff over there. I ended up having to ask him politely to Please get us all out dishes out ASAP including desert and check because we had other plans for the evening and were already at the restaurant for an hour and a half with not even a slice if bread on the table. They rushed the food out (it’s a preset menu so I was expecting this fast of a service from the beginning) and we were finally out of there after a little over 2 hours. The couple next to us was complaining about the wait and we warned them about our situation, they ended up leaving after waiting a total of 1 hour for someone to get their order too. I would not recommend this place to anyone looking for a special meal!
   

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10. D

    Dany

    Los Angeles4 reviews

    4.0

    Dined on February 15, 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Great food, Too cold, good service but little slow.
    

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